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Shorty Dec 7, 2016 @ 10:28pm
Invalid serial key: farming simulator 2017 collectors edition.
I have bought farming simulator 2017 collectors edition. When i try to activate my serial-key it say it is invalid? I just got the game in the mail, and opened it today. I do not have a disc on my pc, so i cant install it with the cds. Could someone please tell me they have any idea what the reason could be? Or direct me somewhere i can get help?

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Showing 16-30 of 44 comments
cSg|mc-Hotsauce Dec 8, 2016 @ 1:13am 
Originally posted by fauxtronic:
Yes, actually. If a consumer buys a game key (or anything for that matter) that doesn't work, the seller must resolve the problem. This is because the contract is between the consumer and the seller. See consumer legislation in pretty much any country for corroboration.

again, no...

the key works perfectly fine if it was entered where it was supposed to be entered.

this was not a steam key.

you install it to windows, not steam, using the dvd, like it says here...

Windows 7, Windows 8, Windows 10
2.0 GHz Intel or equivalent AMD dual-core processor
Nvidia Geforce GTS 450, AMD Radeon HD 6770 graphics card or better (min 1GB VRAM, DX11 support)
2 GB RAM
6 GB free hard drive space
Soundcard
DVD-ROM Drive (only for retail version)

https://www.farming-simulator.com/about.php?lang=en&country=us&platform=pc

switch the green tab "overview" to "min requirements" and you will see.

there is nothing saying that it is a game that is activated on steam. it only says...

Farming Simulator 17
Windows

any retail boxed version of a game will tell you somewhere on that box "drm: STEAM" or have the valve logo on it.

the game works fine. the key works fine. the consumer did not understand the retail box did not include a steam key. it is just a windows game that you can run the .exe by having the dvd in the player and entering the key 1 time.

:qr:
Last edited by cSg|mc-Hotsauce; Dec 8, 2016 @ 1:14am
Shorty Dec 8, 2016 @ 6:44am 
Originally posted by cSg|mc-Hotsauce:
it is up to the developer/publisher if they want retail keys to work on steam.

valve can not force them to do this.

take it up with the developer/publisher.

sorry.

:qr:

I have sent a mail to both, giants, steam the store i bought it from. Nothing to be sorry about, its just a game. Could be the publishers for all i know, does not matter much to me now, as i am delivering it back today if i do not get another key that will work on steam. When you have fs17 on steam and there is no problem downloading other cd games to steam with activation-key, so it should not be a problem here as well. They should at least be sure to have that somewhere on the box, not compatibale with steam, as example. That would have been hard? Saving people from alot of trouble and waste of time.
Shorty Dec 8, 2016 @ 6:56am 
Originally posted by MancSoulja:
Originally posted by Shorty:
And seriously. Steam should fix this. If they sell/support games, they should make sure people can register them on their platform. They have had many years to figure that out. Another reason to not buy games from steam :p

What on earth are you on about, you bought a non-Steam game, should you also be able to play it on Xbox too?

If you want to play games on Steam, buy them on Steam.

What are you on about? Have you read my previous posts? I have ALWAYS bought my games on dvd! This is the first game ever to not register on steam. ♥♥♥♥♥♥♥ idiot, maybe you would like to play it on xbox to, no xbox is ♥♥♥♥ imo, and you are not the "quickest cat in town". Go stick something up your.. if you have nothing else then stupid comments to come with. It said nothing about this being a non-steam game in the box or at the store. I buy my games in collectors edition, and i play every game on steam thank you, except farming simulator, that game i cant play and then i will not buy it again. Like it is my fault that they do not write it on the box or inform the buyer that this is a non-steam game :p You are some piece of work. If you did read my previous comments, you can see i already have said this. First game ever to not register on steam for me with activation key. Said nothing about this not being possible or anything like it. So i should have known that just by myself that this game was the only game i have ever bought to not activate on steam, makes sence. thank you.
Shorty Dec 8, 2016 @ 6:59am 
Originally posted by Satoru:
Originally posted by fauxtronic:

Yes, actually. If a consumer buys a game key (or anything for that matter) that doesn't work, the seller must resolve the problem. This is because the contract is between the consumer and the seller. See consumer legislation in pretty much any country for corroboration.

There is nothing to fix if the key is not meant to be activated on Steam

The key not working on Steam does not mean the key does not work. It just doesn't work in the way the consumer wants. But that's different than it not working.

Also most countries do not warranty nor allow refunds for opened software. if you've opened the box your legal protections have already expired.

Well they need to replace the game, if not giving me a new key that will work with steam. There was no information about this not being compatible with steam, something they should inform the buyer of if they do not want people like me to demand their money back.
MancSoulja Dec 8, 2016 @ 7:00am 
Originally posted by Shorty:
Originally posted by cSg|mc-Hotsauce:
it is up to the developer/publisher if they want retail keys to work on steam.

valve can not force them to do this.

take it up with the developer/publisher.

sorry.

:qr:

I have sent a mail to both, giants, steam the store i bought it from. Nothing to be sorry about, its just a game. Could be the publishers for all i know, does not matter much to me now, as i am delivering it back today if i do not get another key that will work on steam. When you have fs17 on steam and there is no problem downloading other cd games to steam with activation-key, so it should not be a problem here as well. They should at least be sure to have that somewhere on the box, not compatibale with steam, as example. That would have been hard? Saving people from alot of trouble and waste of time.

You've got it all wrong. Retail games which activate on Steam are called Steamworks titles, in order for a game to be a Steamworks title, the publisher has to sign an exclusivity agreement with Steam. This means they can't sell the game on any other PC platform (Uplay, Origin, GoG etc).

Games which are Steamworks titles clearly state that on the box, why would someone go to the effort to put "This game is incompatable with Steam" on the box It's like expecting Samsung to put "Not compatible with iOS" on their phone boxes. :steamfacepalm:

In short, you need to stop expecting the world to hold your hand for you, try putting your brain in gear before buying in future.
Last edited by MancSoulja; Dec 8, 2016 @ 7:01am
Satoru Dec 8, 2016 @ 7:18am 
Originally posted by Shorty:
Originally posted by Satoru:

There is nothing to fix if the key is not meant to be activated on Steam

The key not working on Steam does not mean the key does not work. It just doesn't work in the way the consumer wants. But that's different than it not working.

Also most countries do not warranty nor allow refunds for opened software. if you've opened the box your legal protections have already expired.

Well they need to replace the game, if not giving me a new key that will work with steam. There was no information about this not being compatible with steam, something they should inform the buyer of if they do not want people like me to demand their money back.

There was no information it was compatible with steam at all

you ASSUMED it came with a steam key

The box clearly did not say steam was required and as such did not promise a steam key

Did the box say "Steam is required"

Did the box say "You will receive a Steam key"

If it did not, then the retailer did nothing wrong. You bought it under assumptions that were not on the box. That's on you. The product isn't defective.

https://forum.giants-software.com/viewtopic.php?f=896&t=103165&p=794354&hilit=steam#p794354

You're also not actually reading what was told to you earlier.

1) Retail copies do not come with steam keys
2) As such the product is not defective and is working as intended
3) The retailer cannot give you a steam key because it does not exist for retail copies
Last edited by Satoru; Dec 8, 2016 @ 7:21am
Shorty Dec 8, 2016 @ 7:20am 
Originally posted by Satoru:
Originally posted by fauxtronic:

Yes, actually. If a consumer buys a game key (or anything for that matter) that doesn't work, the seller must resolve the problem. This is because the contract is between the consumer and the seller. See consumer legislation in pretty much any country for corroboration.

There is nothing to fix if the key is not meant to be activated on Steam

The key not working on Steam does not mean the key does not work. It just doesn't work in the way the consumer wants. But that's different than it not working.

Also most countries do not warranty nor allow refunds for opened software. if you've opened the box your legal protections have already expired.

As long i have not used the key and everything that was in the box is as it was when it arrived, i can

Originally posted by cSg|mc-Hotsauce:
Originally posted by fauxtronic:
Yes, actually. If a consumer buys a game key (or anything for that matter) that doesn't work, the seller must resolve the problem. This is because the contract is between the consumer and the seller. See consumer legislation in pretty much any country for corroboration.

again, no...

the key works perfectly fine if it was entered where it was supposed to be entered.

this was not a steam key.

you install it to windows, not steam, using the dvd, like it says here...

Windows 7, Windows 8, Windows 10
2.0 GHz Intel or equivalent AMD dual-core processor
Nvidia Geforce GTS 450, AMD Radeon HD 6770 graphics card or better (min 1GB VRAM, DX11 support)
2 GB RAM
6 GB free hard drive space
Soundcard
DVD-ROM Drive (only for retail version)

https://www.farming-simulator.com/about.php?lang=en&country=us&platform=pc

switch the green tab "overview" to "min requirements" and you will see.

there is nothing saying that it is a game that is activated on steam. it only says...

Farming Simulator 17
Windows

any retail boxed version of a game will tell you somewhere on that box "drm: STEAM" or have the valve logo on it.

the game works fine. the key works fine. the consumer did not understand the retail box did not include a steam key. it is just a windows game that you can run the .exe by having the dvd in the player and entering the key 1 time.

:qr:

And when people buy collectors editions, they cant read the back of the cd or see any valve sign for that matter. I had a look at my mafia 3 box, cant see to find any valve sign or anything that say it is compatible with steam here. And that does work. My problem is not that it does say it is compatible with steam. My problem is it should say it is not! When they sell their ♥♥♥♥♥♥♥ game there and advertice for it on steam! Is this really so hard to comprehend? I understand what you are saying, but you clearly do not understand what i am saying over and over again. You are like a broken record and are starting to make me feel like one, worse listener the my dogs. If you cant help, stfu. I have a cd-key. Said nothing about not being compatible with steam as i now have said many times. Every other game i have bought does work with steam also been said, and i cant see it say anywhere here that it is compatible with it. So you are wrong in many things here.
Shorty Dec 8, 2016 @ 7:24am 
Originally posted by Satoru:
Originally posted by Shorty:

Well they need to replace the game, if not giving me a new key that will work with steam. There was no information about this not being compatible with steam, something they should inform the buyer of if they do not want people like me to demand their money back.

There was no information it was compatible with steam at all

you ASSUMED it came with a steam key

The box clearly did not say steam was required and as such did not promise a steam key

Did the box say "Steam is required"

Did the box say "You will receive a Steam key"

If it did not, then the retailer did nothing wrong. You bought it under assumptions that were not on the box. That's on you. The product isn't defective.

LOL! So, the product is not used as i cant do so. So ofc i can retail it. I have 14 days i can recall everything i buy here in Norway, by law! Ofc, i assumed it would work on steam, when every other game i have bought do so, and there has been no information i can see anywhere that say it is or not is so for that matter. Does not say steam is required or that i will recieve a steam key on many of the games i bougth. That is i guess, because it is not rquired, but possible. You can install with cd, so ofc it is not required, but you still can do it, obviously only not on farming sim and i am sure you find some more games as well, but first for me and i have been in steam for over 1o years, playing alot of games on it.
Last edited by Shorty; Dec 8, 2016 @ 7:30am
Satoru Dec 8, 2016 @ 7:28am 
Originally posted by Shorty:

As long i have not used the key and everything that was in the box is as it was when it arrived, i can

The only way to get the cd-key is to open the box

Open box software is no returns. You open the box, the game is non-refundable. Period.

And when people buy collectors editions, they cant read the back of the cd or see any valve sign for that matter.

The system requirements on the back of the box will indicate that a steam account is required.

My problem is it should say it is not!

Should the box also magically say it is not compatible with mobile devices, and a plethora of other things it is 'not' compatible with? no. It tells you what the minimum requirements are. You assumed you got a steam key. That's your problem.

When they sell their ♥♥♥♥♥♥♥ game there and advertice for it on steam!

The retail box is not advertised on steam. Its advertised as a retail box that has a local cd-key. THat's it.

Buy it on steam if you want a steam copy.

Is this really so hard to comprehend?

This is an amusing accusation given that you apparently are not comprehending the situation yourself.

I understand what you are saying, but you clearly do not understand what i am saying over and over again. You are like a broken record and are starting to make me feel like one, worse listener the my dogs.

Note that the world does not operate on what you 'think' reality should be like

https://forum.giants-software.com/viewtopic.php?f=896&t=103165&p=794354&hilit=steam#p794354

Retail copies do not activate on Steam. The box did not say a steam client is required and as such you are provided exactly what is on the box. A cd version of the game with no steam key.
Satoru Dec 8, 2016 @ 7:29am 
Originally posted by Shorty:
LOL! So, the product is not used as i cant do so. So ofc i can retail it. I have 14 days i can recall everything i buy here in Norway, by law!

Opened software is excluded from your right of refusal. Your right of refusal expires when you crack open the box.

https://support.steampowered.com/kb_article.php?ref=8620-QYAL-4516

European law principally provides a right of withdrawal on software sales. However, it can be and typically is excluded for boxed software that has been opened and for digitally provided content once it has been made available to the end user.

Your right of refusal expired when you opened th box.

By law you cannot return opened software

Because then everyone would simply open the box, register the steam key, then return the game. unsuprisingly this isn't allowed.

Don't quote laws when you don't know how they work.
Last edited by Satoru; Dec 8, 2016 @ 7:32am
!.$Den22Rus$. Dec 8, 2016 @ 7:29am 
Привет пидоры)
Shorty Dec 8, 2016 @ 7:34am 
Originally posted by Satoru:
Originally posted by Shorty:
LOL! So, the product is not used as i cant do so. So ofc i can retail it. I have 14 days i can recall everything i buy here in Norway, by law!

Opened software is excluded from your right of refusal. Your right of refusal expires when you crack open the box.

Don't quote laws when you don't know how they work.

I know how they work you ♥♥♥♥! I buy things over internet all the time, i also live in Norway, and often i do use this law to retail thing i have bought :) I used a air conditioner for 11 days, want happy. retailed it :) The key is unused ffs, i cant use the key on my computer. so everything is exactly as it was when i got it :) only the tractor is out of its box and same with the key chain, but also as good as untuched. No problem with retailing it for sure. In Norway we have a law that say you have 14 days, if you are not happy with your merchandise you can send it back before that time expires.
Last edited by Shorty; Dec 8, 2016 @ 7:37am
Satoru Dec 8, 2016 @ 7:34am 
Originally posted by Shorty:
Originally posted by Satoru:

Opened software is excluded from your right of refusal. Your right of refusal expires when you crack open the box.

Don't quote laws when you don't know how they work.

I know how they work you ♥♥♥♥! I buy things over internet all the time, i also live in Norway, and often i do use this law to retail thing i have bought :) I used a air conditioner for 11 days, want happy. retailed it :)

Again READ THE DAMN LAWS

Your air conditioner is not software

Opened software is non-refundable. BY LAW. The law says it is non-refundable when you open the box

Again do not quote laws when you do not know how they work.

http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm


The 14-day "cooling off" period does not apply, among others, to:
sealed data carriers, such as DVDs, which you have unsealed upon receipt.

You opened the box

The refund period is now over

BY LAW
Last edited by Satoru; Dec 8, 2016 @ 7:37am
The End Dec 8, 2016 @ 7:39am 
Originally posted by Shorty:
I buy things over internet all the time, i also live in Norway, and often i do use this law to retail thing i have bought :) I used a air conditioner for 11 days, want happy. retailed it :)

Returnpolicys all over the world is being made tighter and tighter, because of abuse.

You admit that you abuse the returnpolicy? You are one of them people who is the reason we can't have nice things.

You can't blame any other than yourself, you did not do proper research before buying.

That said.
It's a crappy move by the developer/publisher (Not Valve/Steam, they have nothing to do with this), not making all the versions steamkeys imo.


Edit:
Found this.
På grunn av juridiske rettigheter, computer og spillkonsoll-programvare, kan musikk-CD-er, DVD-er og videoer i åpnede emballasjer kun byttes mot samme produkt. Forsendelser og håndteringsgebyr er ikke-refunderbare; men vil imidlertid refundere den opprinnelige transportutgiften hvis du returnerer et defekt produkt, hvis det er påkrevet av loven, eller fordi det er en feil fra vår side.
https://www.gamestop.no/Help/Index?section=TermSale

I'm pretty sure they obey Norwegian law.

In short, games where you break the seal and unbox, can only be swapped to a new copy of same product.
Last edited by The End; Dec 8, 2016 @ 7:53am
Shorty Dec 8, 2016 @ 7:39am 
Originally posted by Satoru:
Originally posted by Shorty:

I know how they work you ♥♥♥♥! I buy things over internet all the time, i also live in Norway, and often i do use this law to retail thing i have bought :) I used a air conditioner for 11 days, want happy. retailed it :)

Again READ THE DAMN LAWS

Your air conditioner is not software

Opened software is non-refundable. BY LAW. The law says it is non-refundable when you open the box

Again do not quote laws when you do not know how they work.

http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm


The 14-day "cooling off" period does not apply, among others, to:
sealed data carriers, such as DVDs, which you have unsealed upon receipt.

'Haha, redicilous. I have retailed games before. As long as you have not used the cd-key there was no problem. Go have a cookie or something instead of arguing with me about something i know is true :p
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Date Posted: Dec 7, 2016 @ 10:28pm
Posts: 44