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If not, you can download 7-Zip for free. It is an open source program that will allow you to open and extract the files form many diffrent compression formats, including zip.
as an alternative, you can download/install the free zip utility: 7zip
Seeing as lack of infromation prevents assistance beyond suggesting a seperate program, it help if you say what your OS was to begin with.
Besides, 7zip is a better program an supports more formats then Window build in program. It is considered an essential program by many.
I've seen those videos. They kids were coached through it or only did the voice over.
And it cost money, where as 7zip is free.