The Beginner's Guide - Failed to create D3D device

[Rat]

hello i just downloaded the beginners guide an i got this error i searched online and tried everything i could find and it still doesn't work does someone know how to fix this?

[The Giving One]

https://support.steampowered.com/kb_article.php?p_faqid=772

You did all on that support page ?

[Rat]

Yeah none of that worked =/

[The Giving One]

I see the name of the game. But no system specs.

Go to Help in the top of the client, then system information. Right click, select all, then copy and paste all that here, please.

[Rat]

Computer Information:
Manufacturer: NOVATECH LTD
Model: BB-X001437
Form Factor: Desktop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3000 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1060 3GB
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.8831
DirectX Driver Version: 23.21.13.8831
Driver Date: 11 14 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1060 3GB
VendorID: 0x10de
DeviceID: 0x1c02
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.00" x 11.26" (22.91" diag)
50.8cm x 28.6cm (58.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 3071 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 16342 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 1191712 Mb
Largest Free Hard Disk Block: 879491 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

[The Giving One]

These are the minimum from the store page. Looks like you have that covered pretty well.

Windows

MINIMUM:
OS: Windows Vista/7/8/8.1/10
Processor: 3.0 GHz P4, Dual Core 2.0 (or higher) or AMD64X2 (or higher)
Memory: 2 GB RAM
Graphics: Video card must be 128 MB or more and should be a DirectX 9-compatible with support for Pixel Shader 2.0b (ATI Radeon X800 or higher / NVIDIA GeForce 7600 or higher / Intel HD Graphics 2000 or higher - *NOT* an Intel Express graphics card).
Storage: 4 GB available space
Sound Card: DirectX 9.0c compatible

Have you ran Windows Update just to be sure all that is taken care of ?

Have you searched the game forum for that game to see if others are reporting a similar issue, and therefore, maybe a solution ?

[Rat]

did a quick windows update and looked online still dosnt work =/

[The Giving One]

Originally posted by stinkysquidkid:

did a quick windows update and looked online still dosnt work =/

Not online...the game forum using the search box there in the top right.

Right click the game in your library and select "view forum". Use the search box. You can do that while waiting here for someone to maybe post a solution or suggestion.

This is where your topic is supposed to be, so I am not saying you need to post there instead. Just saying you can search for possible solutions while waiting. Thanks, and I will reply also if I find anything that may be helpful.

[Rat]

i looked trough the forum and putting -windowed in launch options worked thanks for helping =)

[The Giving One]

Originally posted by stinkysquidkid:

i looked trough the forum and putting -windowed in launch options worked thanks for helping =)

Hey, that's great. Thanks for replying what you did to fix it, as that may help others that see this also. Sorry I could not post the exact suggestion that would have worked, and good luck to you always.