Khaleel M Oct 15, 2017 @ 12:06am
Microsoft Xbox One Controller not detected by Steam. How to solve this problem?
Hello!

I recently purchased a Microsoft Xbox One S Controller. It is not recognised by Steam, and doesn't work with my Steam Games. But it works properly with other games. I've tried different ways (Such as updating it's Drivers, connecting using a Micro-USB Cable, connecting via Bluetooth, using TocaEdit Xbox 360 Controller Emulator and restarting Steam/Windows/Controller), but nothing solved it.

Can anyone help me out? Thanks in advance.

About the controller.
"Microsoft Xbox One S Controller"
+ Wireless Controller
+ Bluetooth
+ 3.5mm Jack
+ For Xbox One and Windows 10
Last edited by Khaleel M; Oct 15, 2017 @ 12:08am
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Showing 1-15 of 22 comments
ReBoot Oct 15, 2017 @ 12:29am 
Connect it via cable and update the firmware. Also, disable Steam's input mapper for XInput gamepads, that enabled-by-default-feature actively prevents Steam games from using the gamepad if active (and not configured).
Khaleel M Oct 15, 2017 @ 2:32am 
ReBoot, how do I disable Steam's Input Mapper?
Last edited by Khaleel M; Oct 15, 2017 @ 2:33am
ReBoot Oct 15, 2017 @ 2:34am 
From Steam settings, the most logical place.
Khaleel M Oct 15, 2017 @ 2:42am 
ReBoot, I've checked Steam's settings. But there is no such option. And I think that will only appear, if a game controller is detected. But in my case, the controller is detected by Windows and other games, but not by Steam or Steam Games. It shows "No Controllers Detected" in General Controller Settings menu.
ReBoot Oct 15, 2017 @ 2:44am 
Well, if you're missing the XBox configuration support checkbox, then your Steam install is screwed royally. Before we get to repair your Steam install, are you sure it's missing or have you just not found it? Where have you looked?
Khaleel M Oct 15, 2017 @ 3:16am 
ReBoot, yes "Xbox Configuration Support" check box is there. I tried toggling that too, but it didn't work.
Khaleel M Oct 15, 2017 @ 3:46am 
I solved the problem. And here's my case.

I have a Generic Game Controller called "Quantum Double Vibration Game Controller". I play all my game using it. The Hardware Drivers of the Generic Game Controller weren't proper. So, I configured it in such a way that the games detect it as a Microsoft Xbox 360 Controller. For that, I installed and configured the game controller using "TocaEdit Xbox 360 Controller Emulator" and "Microsoft Xbox 360 Accessories". As a result, Windows (Including Steam) started to recognise any game controller as an Xbox 360 Controller. When I connected my Xbox One controller, Steam got confused.

So, here's how I solved it...
(1) Disconnect Xbox One and Generic Game Controller
(2) Uninstall Generic Game Controller's Hardware Drivers
(3) Uninstall "Microsoft Xbox 360 Accessories"
(4) Reset "TocaEdit Xbox 360 Controller Emulator" to default settings
(5) Reinstall Steam
(6) Start Steam in Online Mode
(7) Sign In to Steam
(8) Reconnect Xbox One Controller
(9) Register Xbox One Controller in General Controller Settings
(10) Enable "Xbox Configuration Support"
(Optional) Configure the controller for Steam Games, Big Picture, Desktop and Steam Button Chord.

If I'm right, the Generic Game Controller was kind of "Over" configured. Removing it solved the problem.
что я тут делаю?:steambored:
Fable Feb 8, 2019 @ 9:48am 
Well its more easy: 1. got to desktop config for your controller and check if the button's are correct. 2. Got to the game on steam and right click it then go to propeties and find in on the first tab your controller input then disable that (forced off)
Smashed Beard Mar 11, 2019 @ 9:32am 
Originally posted by Fable:
Well its more easy: 1. got to desktop config for your controller and check if the button's are correct. 2. Got to the game on steam and right click it then go to propeties and find in on the first tab your controller input then disable that (forced off)

Thank you! I had this exact issue and your comment is the only thing that finally worked!
captainawesome30 Aug 17, 2019 @ 7:51am 
In task manager, under the services tab, I found XboxGipService; Xbox accessory Management service was stopped. I started it and that's how I fixed my issue
Burtysix Dec 5, 2019 @ 10:34pm 
Im having this issue now. With a xbox 360 controller. Connected with the cable
Burtysix Dec 5, 2019 @ 10:35pm 
Do i nees to install any software for the controller? Windows 10
Last edited by Burtysix; Dec 5, 2019 @ 10:35pm
Khaleel M Dec 6, 2019 @ 2:23am 
Originally posted by njburt23:
Im having this issue now. With a xbox 360 controller. Connected with the cable

You don't need to download any software for Xbox controllers. Most games support them by default. Try reconnecting the controller.
skwish Dec 14, 2019 @ 9:17am 
Originally posted by captainawesome30:
In task manager, under the services tab, I found XboxGipService; Xbox accessory Management service was stopped. I started it and that's how I fixed my issue

WORKED, WORKED, WORKED!! OPEN TASK MANAGER, GO TO SERVICES, GETIT FIXED
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Date Posted: Oct 15, 2017 @ 12:06am
Posts: 22