Zipp Oct 25, 2017 @ 3:01pm
WANT REFUND TO CREDIT CARD! (NEVERMIND!)
I refunded the games I cant run and it won't let me refund them to my credit card, I used my card to add funds and it won't tell me how to do it.

NEVERMIND: I found out you can't. Well, I guess I will wait later for Ranbow six for Ps4...
Last edited by Zipp; Oct 27, 2017 @ 2:48pm
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Showing 1-10 of 10 comments
BADSPistawful Oct 25, 2017 @ 3:05pm 
i think if you purchase with wallet funds, refunds are only returned to the wallet.
gwait Oct 25, 2017 @ 3:09pm 
If you added steam wallet funds using a credit card and then used these funds to buy the games, you can't refund it back to the credit card anymore.
Last edited by gwait; Oct 25, 2017 @ 3:09pm
The Giving One Oct 25, 2017 @ 3:09pm 
Stay away from OPSkins.
(comment this above was referring to has been removed)

About refunding to the payment method or wallet, some limitations may apply.

http://store.steampowered.com/steam_refunds/

You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list.)

EDIT....

However, you can refund wallet funds. But again, limitations apply.

http://store.steampowered.com/steam_refunds/

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.
Last edited by The Giving One; Oct 25, 2017 @ 3:13pm
Max Oct 25, 2017 @ 3:14pm 
You could try to first refund the game to your Steam Wallet and then refund the wallet back to your card, given the wallet is still eligible for a refund.
Please note though, that I have never tried this myself, so I am not quite sure if this approach would work, but it might be worth a shot.
999999999 Oct 25, 2017 @ 3:18pm 
Originally posted by Max:
You could try to first refund the game to your Steam Wallet and then refund the wallet back to your card, given the wallet is still eligible for a refund.
Please note though, that I have never tried this myself, so I am not quite sure if this approach would work, but it might be worth a shot.

Nah... The wallet funds were used. Once they are touched, that's it.
The Giving One Oct 25, 2017 @ 3:20pm 
Originally posted by 999999999:

Nah... The wallet funds were used. Once they are touched, that's it.
If they refunded the game back to the wallet though, those would be "new funds" right ? Feel free to correct me please, if I am wrong. Thanks.
999999999 Oct 25, 2017 @ 3:22pm 
Originally posted by The Giving One:
Originally posted by 999999999:

Nah... The wallet funds were used. Once they are touched, that's it.
If they refunded the game back to the wallet though, those would be "new funds" right ? Feel free to correct me please, if I am wrong. Thanks.

Add wallet funds with card.

Buy game with funds. <--- This is when the funds were used.

Refund game and money back to wallet. No longer new.
The Giving One Oct 25, 2017 @ 3:24pm 
Originally posted by 999999999:

Add wallet funds with card.

Buy game with funds. <--- This is when the funds were used.

Refund game and money back to wallet. No longer new.
I see. I assumed, wrongfully apparently, that when the game would be refunded, those would be considered "new funds" at that point. But what you posted makes sense also. Thanks !! :steamhappy:
HEART Oct 25, 2017 @ 3:27pm 
Originally posted by 999999999:
Originally posted by The Giving One:
If they refunded the game back to the wallet though, those would be "new funds" right ? Feel free to correct me please, if I am wrong. Thanks.

Add wallet funds with card.

Buy game with funds. <--- This is when the funds were used.

Refund game and money back to wallet. No longer new.
I can confirm this. My refund failed in a similar situation despite the game being refunded.
Last edited by HEART; Oct 25, 2017 @ 3:27pm
Zipp Oct 27, 2017 @ 2:47pm 
Yea, thanks for all your help, but I can't. At least I found our rollarcoster tycoon is having a sale!
:steamhappy:
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Date Posted: Oct 25, 2017 @ 3:01pm
Posts: 10