Djem Sep 9, 2017 @ 3:00am
Refund to a new debit card
Hi! I bought few games with my old debit card bur after then i changed the card. Will i be able to request a refund to my new card as it doesn't show in refund methods?
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Showing 1-7 of 7 comments
zang zz Sep 9, 2017 @ 3:01am 
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Snapjak Sep 9, 2017 @ 3:02am 
Refunds go to: Steam wallet or the ORIGINAL payment method.
Teksura Sep 9, 2017 @ 3:02am 
Valve typically refunds to the same payment method originally used, but you should have an option to have the refund issued to your Steam wallet.
Djem Sep 9, 2017 @ 3:09am 
So if i bought the game with card ending in ...XX but then i got a new one. Will they refund the money to the new card ending in ...YY if it is applied as a current payment method? Or does it have to be the same card it was purchased with?
Ogami Sep 9, 2017 @ 3:11am 
Originally posted by ϜϓſϞ:
So if i bought the game with card ending in ...XX but then i got a new one. Will they refund the money to the new card ending in ...YY if it is applied as a current payment method? Or does it have to be the same card it was purchased with?

They can only refund to the ORIGINAL card. Not the new one. If the old card is no longer available you have to select Steam Wallet as refund target.
Snapjak Sep 9, 2017 @ 3:12am 
Originally posted by ϜϓſϞ:
So if i bought the game with card ending in ...XX but then i got a new one. Will they refund the money to the new card ending in ...YY if it is applied as a current payment method? Or does it have to be the same card it was purchased with?


Originally posted by Snapjak:
Refunds go to: Steam wallet or the ORIGINAL payment method.




So... you know.... the card you used.
StickyPawz Sep 9, 2017 @ 3:19am 
You said you changed your card … Does this mean you CLOSED that account? Or was the card replaced?

If you're using the same account, then you've got nothing to lose by asking for a refund to that account. If the request fails, the money gets put as credit into your steam wallet.
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Date Posted: Sep 9, 2017 @ 3:00am
Posts: 7