HOW DO I GET ONLINE RECEIPT AGAIN

[Etho]

I contacted EA about a problem I've had with one of my games. They now need evidence that I bought said game, and so far when I ask for help they all say "Go to help and purchases." I need both the email and the purchases tab. What I ask for here is the email. (I have deleted the email)

[Etho]

The game is Sims 3 with Pets DLC

[Teksura]

if you bought it on Steam you would have gotten emailed a receipt. That should be good enough.

[[DD] Die ↓↓]

Screen shot the reciept.

[Etho]

THE RECEIPT IS GONE

[Etho]

I deleted it a couple years ago, and I need it now.

[Teksura]

If you got rid of it, try this:

https://store.steampowered.com/account/store_transactions/



Look at your licenses or your purchase history. Try a screenshot of that.

[Etho]

They want the email

[Glizzy Overdrive]

i don't know how we can help you if there been a email you deleted years ago and you need it
and they wont accept the screenshot of the transaction on steam then it seems your in a bit of a troublesome situation

[Etho]

Yeah

[Etho]

WHY CAN'T EA AND VALVE GET ALONG

[Kaidan]

Originally posted by Etho:

WHY CAN'T EA AND VALVE GET ALONG

Open trash and maybe there can be found......or how did u pay...by card? Get in transactions and add that screenshot

[Etho]

They still want the email

[Teksura]

Well, if you deleted the receipt, you deleted the receipt. Let this be a lesson to you not to go and delete your receipts.

[Etho]

This was 5 years ago... I didnt think I'd need it after that long...

[强调指出]

.