Spliiit Jan 5, 2017 @ 5:29pm
How long does a refund take?
I've refunded things before on Steam and it usually takes a day but at the time I refunded things to my steam wallet. This time I refunded to my visa card. I got an email saying it was refunded but my money wasn't added back on my visa card, any help?
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Showing 1-7 of 7 comments
Spliiit Jan 5, 2017 @ 5:32pm 
Originally posted by Demigod:
Your bank will take a few business days to process it.
But I don't have a bank account its a visa gift card
Teksura Jan 5, 2017 @ 5:41pm 
The best way to get a refund fast is to request it shortly after making your purchase. Here is how the process works:


When you buy something with a debit card, in spite of the way things appear, the money is NOT transfered instantly. In fact, it can take quite some time for the money to be transfered, usually a few days. Instead what happens is the funds are put on hold. The system is designed to make it look like the funds are gone because that is easier for people to understand. If you request a refund and the funds have not yet been transfered, what happens is the hold on those funds is actually just removed. This is a very simple process. If the funds have already been removed from your account, they need to actually do a transfer of funds back to your account. Remember how I said the money is NOT transfered instantly and may take some time to transfer? That applies here. When Valve sends the email to you saying your refund has been issued, what they are really saying is they approved the refund and have set the process in motion to return the money. This may mean, in some cases, that they need to issue a money transfer rather than removing the hold on your funds. In those cases, you don't see the funds appear right away because the transfer has to go through and has to be processed by the banks.

A visa gift card is no different. It's still a debit card, and it's still processed by a bank.
Last edited by Teksura; Jan 5, 2017 @ 5:42pm
how do i refund something i bought with a steam gift card
Last edited by Queen Elizabeth's Corpse; Jan 5, 2017 @ 7:19pm
Teksura Jan 5, 2017 @ 9:09pm 
Originally posted by TheLegend27:
how do i refund something i bought with a steam gift card
Same way you refund everything else. Your funds will be returned to your steam wallet in that case.
Linerax Jan 5, 2017 @ 9:10pm 
Originally posted by TheLegend27:
how do i refund something i bought with a steam gift card
Help -> Support -> pick your game -> pick your problem -> "I would like to request a refund."
jackson Aug 9, 2017 @ 7:59pm 
https://gyazo.com/8ebbad9cfb9749044cb2edea5e55d44a bought this game in 2016 and i can still refund it god bless
cSg|mc-Hotsauce Aug 9, 2017 @ 8:07pm 
Originally posted by GangShootEmALL:
https://gyazo.com/8ebbad9cfb9749044cb2edea5e55d44a bought this game in 2016 and i can still refund it god bless

Are you asking if you can get a refund on that?

:qr:
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Date Posted: Jan 5, 2017 @ 5:29pm
Posts: 7