HellFire Jan 21, 2017 @ 12:12pm
its been 10 days since password change but im still getting the same message
so i reseted my password like 10 days ago, but when i try to sell trading card on the market i keep getting the message that i neeed to wait 7 days since password change, but its been 10 days. Can someone please help me?
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The Giving One Jan 21, 2017 @ 12:18pm 
You should have an email stating when the password change was done. Are you sure it has been over 7 days ?

And if your account has not had activity for more than 2 months, it is 30 days for password resets, actually.

Recent Password Reset

If you forget your password and need to reset it (note: this is different than changing your password), you will be restricted from trading and the Community Market for 7 days. If your account has not had any activity for more than two months, these restrictions will apply for 30 days. We do this to help protect users who lose access to their email account.

https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932

What is the exact message you see when you try to use the market ?

Don't post your account login here, please.
HellFire Jan 21, 2017 @ 12:23pm 
Originally posted by The Giving One:
You should have an email stating when the password change was done. Are you sure it has been over 7 days ?

And if your account has not had activity for more than 2 months, it is 30 days for password resets, actually.

Recent Password Reset

If you forget your password and need to reset it (note: this is different than changing your password), you will be restricted from trading and the Community Market for 7 days. If your account has not had any activity for more than two months, these restrictions will apply for 30 days. We do this to help protect users who lose access to their email account.

https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932

What is the exact message you see when you try to use the market ?

Don't post your account login here, please.
thank you.My account was inactive for 10 years and i reseted my password 10-15 days ago
The Giving One Jan 21, 2017 @ 12:25pm 
Originally posted by InStAnE^G2A.com:
thank you.My account was inactive for 10 years and i reseted my password 10-15 days ago
Wow, 10 years. That is a long time. So that seems to explain it then. As the restrictions shows, it is 30 days if you reset the password after that long.

Feel free to read the rest of that support page, as other trading and market restrictions are good to know about, as well as what triggers them.
Last edited by The Giving One; Jan 21, 2017 @ 12:26pm
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Date Posted: Jan 21, 2017 @ 12:12pm
Posts: 3