Why certain Steam games will not download to new computer

[GoatWrangler69]

I built a new computer but am having trouble getting certain games to download and play. Just says: "Performing first time setup, Redlist download 1 of 2"
I have tried Assassins creed syndicate and goat simulator (for quick download time) Nether work. BUT! I then tried Mafia 3 and it works great. All through steam.
Steam support said it must be a problem out side of steam and to ask here.

This new computer has no problem playing BF1 and GTAV (outside of steam)

Do you all have any ideas or have had this problem before? I have downloaded all new drivers. I have also read that some people changed the opening launch code to exclude redlist startup. - This seems sketchy. And I am not sure how to do that.

Any ideas?

[The Giving One]

Originally posted by GoatWrangler69:

I built a new computer

Post the exact motherboard that you used in that build, please.

Post the OS, including if it is 32 or 64 bit.

Changing download regions may help you in this case. Try many regions, and try some very far away from you.

https://support.steampowered.com/kb_article.php?ref=6966-IADH-1503

[GoatWrangler69]

"Installing Microsoft VC Redlist Package. Step 1 of 2"
Then just stops all process after step 2.

One thing I did notice is that the game downloaded form steam (Mafia 3) said "... redlist package. step 1 of 3" Then that game worked.

I have done every check steam support mentioned to try. even changing download region. I tried a few locations within the USA. Then tried region from Sweden.

[The Giving One]

Originally posted by GoatWrangler69:

I have done every check steam support mentioned to try. even changing download region. I tried a few locations within the USA. Then tried region from Sweden.

HOW many regions did you try ? I have seen cases, and have proof, of all of them needing to be tried in some cases.

Try more regions.

Please, post the requested information.

Also, are you using a router for Steam downloads ?

[GoatWrangler69]

Mother board is Asus Z170-A
Windows 10 64 bit

[The Giving One]

Originally posted by GoatWrangler69:

"Installing Microsoft VC Redlist Package. Step 1 of 2"
Then just stops all process after step 2.

One thing I did notice is that the game downloaded form steam (Mafia 3) said "... redlist package. step 1 of 3" Then that game worked.

These are not download issues.

These are installation issues. The games are downloaded, in the cases you mentioned here, but you have issues with them being installed.

Originally posted by GoatWrangler69:

Mother board is Asus Z170-A
Windows 10 64 bit

Thanks, and I will now search using your information.....

[GoatWrangler69]

Router? Meaning which internet source/provider?
Spectrum cable internet. direct connection router in southern CA.
I even took to my brother's house to have him try- in mid CA.

I tried 4 or 5 different regions.

[The Giving One]

Originally posted by GoatWrangler69:

I have downloaded all new drivers.

Sorry if this sounds foolish, but did you actually install all the drivers and did you get them from here below only ?

https://www.asus.com/us/Motherboards/Z170-A/HelpDesk_Download/

If that is the correct board, according to what you posted ?

If not, where did you get all the device drivers from ? You should have all the drivers, except GPU, fully up to date from that official ASUS site only.

[Campaa.]

yooo

[Just2Fazt]

i see

[The Giving One]

Originally posted by GoatWrangler69:

Router? Meaning which internet source/provider?

No, router as in using wireless connection in your network...hardware.

Bypass the router and use ethernet directly to the modem. Get rid of the router for now, also explained here.......

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Originally posted by GoatWrangler69:

I tried 4 or 5 different regions.

There are more than 4 or 5 regions that are available. Try more regions, please. As I said, I have seen cases where all of them needed to be tried.

This is, unless there is another issue, as explained above. Your cases you posted above are not downloading issues.

They are installation issues. Something is affecting the games being installed on your computer.

What anitivirus program do you use ?

[GoatWrangler69]

Yes I am direct to modem. Router is connect direct to secondary connection on modem for other wifi devices.

No foolish questions exist. There may be something I overlooked. Ask all questions. And thank you so much for your help!

Antivirus: Windows Defender. -- I just did a scan to make sure. It says comp is clean.

I will try more regions. -- thank you for your advice.!

Drivers: All from Asus. All hardware drivers direct from manufacturer.

I think you are right about install issues. as for now I will try more regions - best start for this issue??

[The Giving One]

Originally posted by GoatWrangler69:

Yes I am direct to modem. Router is connect direct to secondary connection on modem for other wifi devices.

If those other devices are currently consuming bandwidth, that can surely be a problem. To correctly test this, you need to be the only load on the network right now, while bypassing the router.
Thanks for the kind words also. Windows Defender should not be a problem, although I suggest you still make sure you have Steam and games set as real-time exceptions in Defender anyway.

You seem to have things in order, concerning the drivers.

My next suggestion would be this...

After trying more regions, boot the computer into safe mode with networking. It must be with networking enabled in the boot options menu.

Log into your Steam account in that boot, and try to download again. Change regions in that safe boot. If you see improvement that way using this as a test only, then more steps may be needed. This is only a test. It is not a permanent solution, if you still have an issue somewhere causing this.

Also, be sure Windows is fully up to date, just in case. You said it is a new build, so checking for updates maybe would be a good idea, just in case. I am not familiar with Windows 10, so excuse me if autoupdates covers that.

EDIT..Sorry, but this safe mode with networking suggestion only applies to downloading issues. It should not be used really to troubleshoot the install issues you mentioned above.

I apologize for possibly adding confusion here. But this only applies to downloading issues, and unless I am mistaken, you don't actually have a download issue, but an installation issue.

[Si-Fi]

That is definitely an installation issue. There may be a simple workaround for this.

When the license downloads, it will leave a install.vdf file in that directory. You could simply edit the file with notepad by removing all possible lines, saving the file then set it to read only.

Next, create a notepad file called runasadmin.vdf, leave it blank and set it to read only, make sure to change the file association from .vdf.txt to .vdf then place that in the same directory as install.vdf then you should be good to go.