Content Servers Unreacheable

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Boiled Potatoes Mar 21, 2017 @ 8:13am

It's more than a month that I have this issue: I can't download or update a single game that I get this error message.

I tried to clear the download cache, swapped to all servers in the ♥♥♥♥♥♥♥ server list, reinstalled Steam multiple times and checked for incompatibility issue, not any of the things I found solved the issue!

Please tell me if I missed any other possible solution and I'll tell you how it goes.

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Showing 1-15 of 15 comments

The Giving One Mar 21, 2017 @ 8:15am

Do you have Vipre antivirus or Vodafone for internet service ?

Boiled Potatoes Mar 21, 2017 @ 8:21am

Originally posted by The Giving One:
Do you have Vipre antivirus or Vodafone for internet service ?

I do have Vodafone, what's with it?

The Giving One Mar 21, 2017 @ 8:21am

Originally posted by Boiled Potatoes:
Originally posted by The Giving One:
Do you have Vipre antivirus or Vodafone for internet service ?
I do have Vodafone, what's with it?

See if this helps....

http://steamcommunity.com/discussions/forum/1/154644928857892981/?tscn=1485240636#c143388408895379895

Boiled Potatoes Mar 21, 2017 @ 8:24am

Originally posted by The Giving One:
See if this helps....

http://steamcommunity.com/discussions/forum/1/154644928857892981/?tscn=1485240636#c143388408895379895

uh, that could work, I'll check it right now

snaga Mar 21, 2017 @ 8:40am

simmilar issue here,was running avg.switched to avast.ran a boot up scan found some baddies in there.now store works fine.

The Giving One Mar 21, 2017 @ 8:41am

Originally posted by kellybreitkreuz:
simmilar issue here,was running avg.switched to avast.ran a boot up scan found some baddies in there.now store works fine.

Just make sure you have Steam and games as exceptions in Avast, but yea, AVG is a bad one.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

In bold, and with a green symbol.

xPVTx Mar 21, 2017 @ 8:41am

i have same problem maybe servers are down or something.

The Giving One Mar 21, 2017 @ 8:43am

Originally posted by PVT:
i have same problem maybe servers are down or something.

If you have the same problem, it means you have the error message "content servers unreachable", which also would suggest you should answer the questions in the first reply, please.

Originally posted by The Giving One:
Do you have Vipre antivirus or Vodafone for internet service ?

Boiled Potatoes Mar 21, 2017 @ 10:24am

Alright, here's what I've done:

-I found out that none of my family members that are readily aviable know the credentials to get in the provider's account and that means I can't disable that pesky offer;
-I tried to disable the firewall protection (hoping the offer had something to do with it) but nothing changed;
-I checked again if Avast had something against Steam but it seems to be cool between them;
-I also screwed up with my ADSL and had to reconfigure it with an ethernet cable I had to go out and buy, but I'm at least now happy (or sad) to inform my stupidity has nothing to do with the issue.

I guess my only remaining option is to try get the access to the user options in some way, but at least I now think to know what's the issue. Thanks for the help.

The Giving One Mar 21, 2017 @ 10:27am

Originally posted by Boiled Potatoes:
Alright, here's what I've done:

-I found out that none of my family members that are readily aviable know the credentials to get in the provider's account and that means I can't disable that pesky offer;
-I tried to disable the firewall protection (hoping the offer had something to do with it) but nothing changed;
-I checked again if Avast had something against Steam but it seems to be cool between them;
-I also screwed up with my ADSL and had to reconfigure it with an ethernet cable I had to go out and buy, but I'm at least now happy (or sad) to inform my stupidity has nothing to do with the issue.

I guess my only remaining option is to try get the access to the user options in some way, but at least I now think to know what's the issue. Thanks for the help.

You are welcome, and thanks for the update to your thread here. I am pretty sure that you will find that feature of Vodafone is your issue, especially as you can see it happened to those other users for a while also, as it seems in your case like you said.

If you find out that Vodafone Secure feature is not causing it, after you disable or remove it or whathaveyou, feel free to reply and we can try other suggestions maybe. Thanks again.

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