Steam isn't starting

[Snow van Night]

i have a problem with Steam on my Gaming PC for a few days now: it doesn't start!
the updater seems to work but then it just disapeared, like steam isn't existing
there are no tasks and no error massages
the log ends with "shutdown" so it gets a shutdown command from somewhere

the steam support isn't helpfull at all cause they send me an generic answer just saying:
update your pc drivers and when this not works reinstall steam

guess what? NOTHING WORKS

so i massaged them back that it doesn't work but they don't answered
they send the generic answer in not even 10 minutes but if something is not included in their answer list, they do nothing!

even the internet isn't helping as all solutions are just "oh, a task is broken so you have to go to task manager and close all steam related tasks"
obvious that this doesn't work when there IS NO ♥♥♥♥ING TASK!

anyone having a similar problem or a sulution?

[Snow van Night]

i tryed to reboot my pc with all autostart programms but steam disabled, still no sucsess

[The Giving One]

引用自 Snow van Night：

i tryed to reboot my pc with all autostart programms but steam disabled, still no sucsess

You can't just disable everything, as you may be disabling drivers that are needed to connect to the web in any case.

I think you deleted your screenshots of services from msconfig, so I cannot look back over that now. I would suggest you not delete posts like that in case we need to go back to look at things again.

If you want to reupload your msconfig shots again, feel free to do so but don't delete them this time, please.

[Snow van Night]

not deleted, i just removed the links

https://plus.google.com/photos/116882322110694479728/album/6399934875662513681?authkey=CMj03Jvv1bGAVw

https://plus.google.com/photos/116882322110694479728/album/6399929666927690337?authkey=CP7m1O3TyO-vgwE

[The Giving One]

My next suspicion would be those other Kaspersky processes, other than the antivirus itself. Such as Kaspersky Secure Connect for example. I know you said you disabled things, but I don't know what you have disabled.

Some things you can disable and some you cannot. Anything MSI is probably fine. Anything Intel (Other than the removed security assistant of course) should be fine.

Just as examples.

[Snow van Night]

the start with anything deactivated worked find, but steam still didn't started, so the autorun programs are not the problem
I already tested to start steam with kaspersky fully deactivated and it didn't worked either

[The Giving One]

引用自 Snow van Night：

the start with anything deactivated worked find, but steam still didn't started, so the autorun programs are not the problem
I already tested to start steam with kaspersky fully deactivated and it didn't worked either

Personally, I don't like simply disabling processes. I prefer to uninstall the parent program and reboot. That is faster, and easier, and then there is less second guessing as to if you miss anything or not.

Lots of parent progarms have child processes also. Disabling the parent program does not necessarily disable the child process.

And your links are the old shots. Much as changed since then, so we are not seeing the changes in your shots. Sorry.

If this was me at this point, I would be uninstalling programs that I don't really need for gaming to try to find the problem. That is probably faster anyway. Then, I would consider going back and reinstalling them one at a time to be sure they did not conflict.

I don't like how Windows 10 reports the startup items from msconfig either. But that is not your fault.

Many of those "service"' and "updater" and "manager" programs run all the time in the background and take up vital computer resources. You don't need that on a gaming rig, and usually you don't need them at all.

[Snow van Night]

the Steam support proves that it is not capable of problem solving: an other employe of the support just answered my problem with the same answer the previos emplye did, don't they read the support ticket before they answer it?

[The Giving One]

引用自 Snow van Night：

the Steam support proves that it is not capable of problem solving: an other employe of the support just answered my problem with the same answer the previos emplye did, don't they read the support ticket before they answer it?

Support does not know what you have installed on your computer or what computer issues you have. Support is best to be used only if you have an account issue, really.

By the way, do you by chance use Vodafone for internet ?

[Snow van Night]

nope, unitimedia

[The Giving One]

I am sorry I have not been able to help you yet on this issue, but at least you do see it works in safe mode with networking. That surely means something in a normal boot is still causing this.

You just have to find it and correct it. Look at what is running on a fresh boot of safe mode with networking and what is running in a normal boot.

Compare the lists and use process of elimination to remove the differences and troubleshoot it that way.

[Seven7]

1 Network Genie - is utils that limit network speed for different programs (it's KillerNetwork friendly apps, net limiter)

2 TP Link Archer T2U_T2UH Driver (2 copies because dual-band?) - OP use usb WiFi for connection

3 outdated antivirus Windows Essential 2012 (The third in a row, after Intel (McAfee) and KIS - which is an order of magnitude better and closes all directions of attacks)

4 he migrated from previeous version W7 or 8 to W10 and all know, how many random bags we get after that

5 using designer's \ architector's \ ingeneur's workstation for gaming

6 It is interesting to see the logs, they would see the problems that by the list of programs can not guess
https://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
https://virusinfo.info/content.php?r=171-Instructions-for-treatment

7 Akamai Netsession interface - client for DL\update Autodesk programs, reserves network bandwidth and allways work if not setup different by user

[The Giving One]

引用自 Seven7：

4 he migrated from previeous version W7 or 8 to W10 and all know, how many random bags we get after that

Thanks Seven7, all good advice and especially this......I did not notice this one here.

[Snow van Night]

i don't know if i understand everything ya wrote Seven7
i think the first 3 points are programs
i don't understand what ya mean with point 4, the pc always had win 10, it never used win 7 or 8
why do ya think it is a workstation?

[The Giving One]

引用自 Snow van Night：

i don't know if i understand everything ya wrote Seven7
i think the first 3 points are programs
i don't understand what ya mean with point 4, the pc always had win 10, it never used win 7 or 8
why do ya think it is a workstation?

Point 4. It is always best to do a fresh and clean install of an operating system rather than upgrading it. That can possibly cause all kinds of issues.

[Snow van Night]

but it never was upgraded betwen 8 and 10, i baught it with 10!