Please Help :: Help and Tips

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TenshiAkurei Mar 20, 2017 @ 8:56am

Please Help

Steam can't be started without an Internet connection and tries to update every time. It's been happening for months I've tried all troubleshooting I can find and fresh installs nothing works. My bootstrap looks like

[2017-03-20 10:51:05] Startup - updater built Jun 14 2016 16:24:24
[2017-03-20 10:51:05] uninstalled manifest found in E:\Program Files (x86)\Steam\package\steam_client_win32 (1).
[2017-03-20 10:51:05] Found pending update
[2017-03-20 10:51:05] Installing update...
[2017-03-20 10:51:05] Extracting package...
[2017-03-20 10:51:27] Installing update...
[2017-03-20 10:51:29] BCommitUpdatedFiles: failed to rename package\tmp\.\bin\audio.dll_ -> ./bin/audio.dll (error 6701)
[2017-03-20 10:51:29] BCommitUpdatedFiles: failed to process ./bin
[2017-03-20 10:51:29] Failed to apply update, reverting...
[2017-03-20 10:51:29] Verifying installation...
[2017-03-20 10:51:29] Unable to read and verify install manifest E:\Program Files (x86)\Steam\package\steam_client_win32.installed
[2017-03-20 10:51:29] Verification complete
[2017-03-20 10:51:29] Downloading update...
[2017-03-20 10:51:29] Checking for available updates...
[2017-03-20 10:51:31] Download complete.
[2017-03-20 10:51:31] Extracting package...
[2017-03-20 10:51:43] Installing update...
[2017-03-20 10:51:45] BCommitUpdatedFiles: failed to rename package\tmp\.\bin\cef\cef.winxp\d3dcompiler_47.dll_ -> ./bin/cef/cef.winxp/d3dcompiler_47.dll (error 6701)
[2017-03-20 10:51:45] BCommitUpdatedFiles: failed to process ./bin/cef/cef.winxp
[2017-03-20 10:51:45] BCommitUpdatedFiles: failed to process ./bin/cef
[2017-03-20 10:51:45] BCommitUpdatedFiles: failed to process ./bin
[2017-03-20 10:51:45] Failed to apply update, reverting...
[2017-03-20 10:51:46] Background update loop checking for update. . .
[2017-03-20 10:51:46] Checking for available updates...

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Showing 1-10 of 10 comments

Macros Mar 20, 2017 @ 12:52pm

So everytime you let it check for updates, it takes forever & never finishes?

Silicon Vampire Mar 20, 2017 @ 12:53pm

Steam requires an Internet connection... what is the issue?

TenshiAkurei Mar 21, 2017 @ 3:02pm

Yep it always claims to update and then says failed reverting back. Steam does say it's updated though

Jenderal Agus Mar 21, 2017 @ 3:08pm

same ///

TenshiAkurei Mar 21, 2017 @ 3:20pm

Library is the only thing that loads too but that's another problem

The Giving One Mar 21, 2017 @ 3:23pm

Originally posted by Tenshiakurei:
Library is the only thing that loads too but that's another problem

Sounds like you have issues on your computer causing that with Steam.

The library only loading is usually resolved by going to Steam in the top left of the client, then settings, then Web Browser. Delete Web Browser Cache, and allow Steam to refresh.

Wait as this may take some time. When it refreshes the page, see if you notice improvement.

The update issue may be a software conflict possibly. Post screenshots of all of your installed programs on that computer.

Also post the operating system and if the operating system is 32 or 64 bit.

Also, post the model number and model of the computer. If it is custom built, post the exact motherboard instead.

TenshiAkurei Mar 22, 2017 @ 6:05pm

I was using Viper Internet Security. Shut it down and steam started working again. Guess I'll need a different anti-virus

The Giving One Mar 22, 2017 @ 6:06pm

Originally posted by Tenshiakurei:
I was using Viper Internet Security. Shut it down and steam started working again. Guess I'll need a different anti-virus

TenshiAkurei Mar 22, 2017 @ 6:07pm

Ok thank you

Gargaj Dec 14, 2017 @ 2:53am

I have the same problem (and have had for months now) but I have an internet connection and I don't use an antivirus (aside from whatever you can't turn off in Win10)

[2017-12-11 09:06:17] Startup - updater built Jun 14 2016 16:24:24 [2017-12-11 09:06:18] Checking for update on startup [2017-12-11 09:06:18] Checking for available updates... [2017-12-11 09:06:19] Download complete. [2017-12-11 09:06:19] uninstalled manifest found in D:\Steam\package\steam_client_win32 (1). [2017-12-11 09:06:19] Found pending update [2017-12-11 09:06:19] Installing update... [2017-12-11 09:06:19] Extracting package... [2017-12-11 09:07:01] Installing update... [2017-12-11 09:07:46] BCommitUpdatedFiles: failed to rename package\tmp\.\resource\mic_meter_dead.tga_ -> ./resource/mic_meter_dead.tga (error 6701) [2017-12-11 09:07:46] BCommitUpdatedFiles: failed to process ./resource [2017-12-11 09:07:46] Failed to apply update, reverting... [2017-12-11 09:07:46] Verifying installation... [2017-12-11 09:07:46] Performing checksum verification of executable files [2017-12-11 09:07:46] Unable to read and verify install manifest D:\Steam\package\steam_client_win32.installed [2017-12-11 09:07:46] Verification complete [2017-12-11 09:07:46] Downloading update... [2017-12-11 09:07:46] Checking for available updates... [2017-12-11 09:07:46] Download complete. [2017-12-11 09:07:46] Extracting package... [2017-12-11 09:08:19] Installing update... [2017-12-11 09:09:19] Committing NTFS transaction (2603 non-transactional backup files) [2017-12-11 09:09:19] Failed to apply update, reverting...

Additionally every single game update takes hours even though the actual download finishes within a few minutes.

Last edited by Gargaj; Dec 14, 2017 @ 2:58am

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Date Posted: Mar 20, 2017 @ 8:56am

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