The store's videos won't start with my default browser Microsoft Edge.

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YTM789 9 мар. 2017 г. в 22:48

No problem with my steam client and Microsoft IE.
But videos of the steam store won't start with my defalut browser Microsoft edge.
This problem have been happening since today. It happens to only me?
Someone help ! win10 i5 gtx750ti 8G Edge.

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Сообщения 1–15 из 20

The Giving One 9 мар. 2017 г. в 22:50

Have you searched around for similar cases ? I found this on a quick search..

https://steamcommunity.com/discussions/forum/1/541907675755717144/

EDIT..

More results....

https://steamcommunity.com/discussions/forum/search/?gidforum=882959061466924237&include_deleted=1&q=%22microsoft+edge%22

Отредактировано The Giving One; 9 мар. 2017 г. в 22:51

YTM789 9 мар. 2017 г. в 22:56

Thanks !
But I can't find similar cases to my problem.

edited:
Sorry I don't notice the other pages.I'll seek more deeply.

Отредактировано YTM789; 9 мар. 2017 г. в 23:02

The Giving One 9 мар. 2017 г. в 23:00

Is your flash player fully up to date, if that applies ?

There are quite many threads from my second link. Surely, you have not gone through all of that already, please.

YTM789 9 мар. 2017 г. в 23:19

Adobe flash player is included to Microsoft Edge.
And I can't update it because Edge dosen't allow.
I deleted the browser cash and reset Edge but I can't solve the problem.

and I want to konw that it's my peculiar case.If it's not so, I'll wait to solve the problem.
Any way, I search the solution from what you show.Thanks!

Отредактировано YTM789; 9 мар. 2017 г. в 23:20

The Giving One 9 мар. 2017 г. в 23:22

Автор сообщения: ytomocojp
And I can't update it because Edge dosen't allow.

Verywell, and thank you also. I would be concerned with why Edge does not allow this.

I personally know nothing about Edge, so I was just searching for you here. Sorry if this did not help you so far. Perhaps someone else will post with suggestions for you, or as you said other ideas may come from some of the threads I have linked.

Lord McDohl 16 мар. 2017 г. в 10:11

Same thing happening to me. I use edge as my main browser.

YTM789 17 мар. 2017 г. в 0:32

Автор сообщения: Lord McDohl
Same thing happening to me. I use edge as my main browser.

Yes,it probably happnes to many PC.
I asked this issue to the people in not steam BBS and two of three person (non steam user) answered that it happnes.(It is doubtful wether One person, who ansered he can do it, use Microsoft Edge.)

So I went to one consumer electoronics & PC shop to confirm whether others's windows10 pc
can play Steam sotre's videos with Microsoft Edge.
The result is that two of two PC conected to the internet can't do it.

Everyone may not notice it because of ,probably, the small browser's share of Microsoft Edge.
Is Valve noticing it? If so ,please fix this issue.

Отредактировано YTM789; 19 мар. 2017 г. в 1:40

Seven7 17 мар. 2017 г. в 1:25

It's not issue - it's feature - Edge is NOT browser, it's utility for download real browsers: Firefox, Palemoon, Vivaldi, Chrome, etc.

Edge does not have any additional modules for working with media content - M$ simply did not write the necessary components.

M$ says that Edge is the most secure browser - it really is so, because it is not suitable for anything, except browsing sites in the standard html 1.0

Lord McDohl 18 мар. 2017 г. в 6:13

Автор сообщения: Seven7
It's not issue - it's feature - Edge is NOT browser, it's utility for download real browsers: Firefox, Palemoon, Vivaldi, Chrome, etc.

Edge does not have any additional modules for working with media content - M$ simply did not write the necessary components.
M$ says that Edge is the most secure browser - it really is so, because it is not suitable for anything, except browsing sites in the standard html 1.0 :sadelf:

This thread is not about talking how good or how bad is the browser. I've been using Chrome since launch day but when i installed win10, i switched to edge and i do not plan to go back.
For my experience, most of the troubleshooting im having with edge is not browser fault, its server changes.
By the way, it keeps happening. Videos not loading in edge.

Seven7 18 мар. 2017 г. в 6:20

This is called "the mouse was crying, pricked, but continued to eat cactus"

Wait, in next 3-5 years, when the percentage of Edge among the browsers will be at least noticeable, they will change the servers and content for better support Edge...

#10

Vess 26 мар. 2017 г. в 15:09

same here.. steam store videos not loading. just a black photo remaining on the screen.
valve; fix this issue already !

#11

YTM789 3 апр. 2017 г. в 19:29

Valve answered about this issue to me today.
They said to me to confirm "Internet Explore's" cookie setting.
What's? The problem is about "Edge". The cookie setting of Edge is ON and no block.
But they don't answered clearly.I made Internet security setting low,but no effect.
They have no intention to solve this problem.Ha ha ha bastard!

You can't play the sotre’s videos with Edge untill WebM videos will be supported to Edge
with Html5 function perfectly. (WebM is supported to the Edge,but it is not perfect
and you can't play many Webm videos ,for example this site.)
Seeing the html source ,Edge will play the store's WebM videos not with flash player
automatically if Edge can play WebM videos.

Creators Update? I don't konw.

Отредактировано YTM789; 4 апр. 2017 г. в 2:22

#12

YTM789 3 апр. 2017 г. в 21:15

I search about Edge & Html5 and I know that VP8 codec is not supported to Edge now.
And this site's videos use VP8 WebM codecs as I see the source of the html.
VP8 is said to will be supprted to Edge with Windows Creators Update(April 11).
So there is possibility to solve this issue.

Отредактировано YTM789; 4 апр. 2017 г. в 2:19

#13