All Discussions > Steam Forums > Help and Tips > Topic Details
LizzardGizzardLicker Mar 8, 2017 @ 8:14pm
Download speed is half as fast as before.
I live in Colorado near Denver so we have great internet. My router is also the best and newest from xfinity. I used to download at 18mbs-22mbs all the time. Now I download anywhere between 12mbps and 1mbps but usually around 5-7mbps. I don't understand how my download speed could drop so much. The speed test says my download speed is 101mbps. So why is steam so damn slow?
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The Giving One Mar 8, 2017 @ 8:16pm 
Try changing download regions first, but do it many times to different places to fully test that possible fix.

https://support.steampowered.com/kb_article.php?ref=6966-IADH-1503

Never troubleshoot Steam download issues using a wireless connection. Bypass the router and use ethernet only.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
#1
LizzardGizzardLicker Mar 8, 2017 @ 8:20pm 
I have changed my region and it just gets worse. My motem is in my basement and was down there when when I had great DS. I want to use Ethernet, but I don't have Ethernet in my room.
#2
The Giving One Mar 8, 2017 @ 8:23pm 
Originally posted by LizzardGizzardLicker:
I have changed my region and it just gets worse. My motem is in my basement and was down there when when I had great DS. I want to use Ethernet, but I don't have Ethernet in my room.
I suggested you change it multiple times, not just once as your reply suggests. Also, try regions very far away from you.

I have seen cases where all of them needed to be tried, so if you only tried one or two, I suggest you try more.

If there are walls/floors/obstructions between the router (not modem) of course that can affect your downloads.

This is why you need to troubleshoot this issue using an ethernet connection only.

Wireless and powerline connections can cause intermittent failures due to interference. If possible, test Steam with a direct wired connection to determine if this is a problem. An Internet speed test may also help you identify problems related to local link quality.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Take the computer to the basement then, if you must.
#3
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Mar 8, 2017 @ 8:14pm
Posts: 3
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