Taco Feb 15, 2017 @ 8:10pm
Games Disappearing
So Lately some games from my Library have been disappearing, its not a huge loss since mostly its just free to play games that are lost and I could get them back,
but first Creativerse disappeared, then like around 1GB of Garry's mod disappeared and won't launch even if I download it, and lately Paladins also completely disappeared,
I know its free to play but if this persists its going to be an issue even if I have to redownload
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Showing 1-6 of 6 comments
Taco Feb 15, 2017 @ 8:15pm 
Originally posted by Nightenhelser:
F2P games disappear from your library if they get uninstalled. You need to spend money in their in-game store to have them remain in your library, I believe.

Is there a set period for F2P games to disappear? I've had something like "Robocraft" In my Library for over a year without it disappearing but Paladins I downloaded like a week ago and it went missing two days ago.
The Giving One Feb 15, 2017 @ 8:26pm 
By any chance do you have Norton Antivirus ?
Taco Feb 15, 2017 @ 8:41pm 
Originally posted by The Giving One:
By any chance do you have Norton Antivirus ?

Nope, Using Avast

Originally posted by Nightenhelser:
Originally posted by Edreazef <Skye>:

Is there a set period for F2P games to disappear? I've had something like "Robocraft" In my Library for over a year without it disappearing but Paladins I downloaded like a week ago and it went missing two days ago.

No, you're doing something on your end to cause them to disappear. Make sure you're not moving the files somewhere else after installing the game or check what is occuring if you do any sort of system clean.

Also you can check your library folders to see what is there or if they're correct. Settings>Downloads

I changed nothing, with Paladins it was more like I was playing the game and then suddenly got logged out, and so I closed the game and when I checked my library to launch it it wasn't there. pressing the shortcut on the steam icon on the toolbar makes me download the entire game again
The Giving One Feb 15, 2017 @ 8:45pm 
Originally posted by Edreazef <Skye>:

Nope, Using Avast
And you have real-time exceptions for Steam and all games in Avast, right ?

Avast is still on the list.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
Taco Feb 15, 2017 @ 8:53pm 
Originally posted by The Giving One:
Originally posted by Edreazef <Skye>:

Nope, Using Avast
And you have real-time exceptions for Steam and all games in Avast, right ?

Avast is still on the list.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Yep, the exception is there, All I can really do is redownload and hope for it to not happen eh?
The Giving One Feb 15, 2017 @ 8:56pm 
Originally posted by Edreazef <Skye>:

Yep, the exception is there, All I can really do is redownload and hope for it to not happen eh?
If you have the .acf files in the steamapps folder, then you should be able to just verify the games using that feature.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

If not, try right clicking the .exe of a game directly and launch it that way with Steam open and you logged in.

Installed Games appear as uninstalled

https://support.steampowered.com/kb_article.php?ref=8379-RYIP-2998

If nothing is there, then you can try to right click the folder where Steam is installed, go to properties and then 'previous versions' to see if a previous version of the Steam folder is available from a restore point.
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Date Posted: Feb 15, 2017 @ 8:10pm
Posts: 6