NeljaKymppi Feb 7, 2017 @ 11:58pm
Ping and packet loss problems
So a few days ago i played cs:go and about 5 minutes in to the game, my ping jumped around 70-600 all the game. I tried Dota 2 and the same thing with 20% packet loss. I first thought it would be my connection that is the problem but i didnt have any problems while i was playing League of Legends or Battlefield 4. I didnt find any discussion about this kind of a problem so i decided to ask the lovely steam community. This problem is really starting to be a problem to me and my friends.
Last edited by NeljaKymppi; Feb 7, 2017 @ 11:59pm
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The Giving One Feb 8, 2017 @ 12:06am 
Using a router ?

If you are, the first step to troubleshooting connectivity issues is to bypass all wireless hardware and connections and use ethernet directly to the modem from the computer.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
NeljaKymppi Feb 8, 2017 @ 3:45am 
Originally posted by The Giving One:
Using a router ?

If you are, the first step to troubleshooting connectivity issues is to bypass all wireless hardware and connections and use ethernet directly to the modem from the computer.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

i have a wifi hotspot kind of a thing. Its like 1/2 the size of a phone and can be used anywhere(this because our house would need so many routers to have good internet everywhere?). The strangest thing tho is that League of Legends or other non-steam games work fine.
The Giving One Feb 8, 2017 @ 2:29pm 
Originally posted by :
i have a wifi hotspot kind of a thing. Its like 1/2 the size of a phone and can be used anywhere(this because our house would need so many routers to have good internet everywhere?).
That already sounds suspect. If you cannot run an ethernet cable to the modem due to location, then take the computer to the modem. Run a heavy extension cord if you have to...get the modem hooked to the ethernet port on the computer and bypass all wireless cononections and hardware. That is the first step, yes even if you can use the internet fine otherwise.
Originally posted by The Giving One:
the first step to troubleshooting connectivity issues is to bypass all wireless hardware and connections and use ethernet directly to the modem from the computer.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
After that, if more steps are needed, we continue. Process of elimination is all this is. Eliminate the wireless hardware/connections from the troubleshooting process.
NeljaKymppi Feb 15, 2017 @ 12:32am 
Originally posted by The Giving One:
Originally posted by :
i have a wifi hotspot kind of a thing. Its like 1/2 the size of a phone and can be used anywhere(this because our house would need so many routers to have good internet everywhere?).
That already sounds suspect. If you cannot run an ethernet cable to the modem due to location, then take the computer to the modem. Run a heavy extension cord if you have to...get the modem hooked to the ethernet port on the computer and bypass all wireless cononections and hardware. That is the first step, yes even if you can use the internet fine otherwise.
Originally posted by The Giving One:
the first step to troubleshooting connectivity issues is to bypass all wireless hardware and connections and use ethernet directly to the modem from the computer.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
After that, if more steps are needed, we continue. Process of elimination is all this is. Eliminate the wireless hardware/connections from the troubleshooting process.

I got it fixed by reinstalling steam and it worked fine for a couple of games. Then i went to play with a friend and my ping jumped from 70 to 800 and repeated itself. After 10 mins it was normal. I checked everything and i didnt have anything downloading etc. We'll see if the problem comes back again.
it sucks
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Date Posted: Feb 7, 2017 @ 11:58pm
Posts: 5