STEAM ADD FUNDS, PAYMAYA DECLINED BY COMPANY

[karlsefni]

Your purchase has not been completed. Your credit card information has been declined by your credit card company.

Note that in some cases, your credit card company may put a 'hold' on funds in your account, but you will not be charged. After correcting any errors in the information displayed below, please try your purchase again.

This shows up whenever i try to add funds on steam wallet, it worked before but now it won't

[ReBoot]

Well, it says "after correcting the information". Have you triple-checked that everything is correct?

[karlsefni]

Originally posted by ReBoot:

Well, it says "after correcting the information". Have you triple-checked that everything is correct?

yes i placed everything more than 3 times refreshing the page it just remains the same... and i have my information saved from my previous purchases so it had no reason to become wrong

[ReBoot]

Well, then you should think about what "declined by your credit card company" means. Emphasis on "your credit card company". Have you called them and asked WTF is going on?

[karlsefni]

Originally posted by ReBoot:

Well, then you should think about what "declined by your credit card company" means. Emphasis on "your credit card company". Have you called them and asked WTF is going on?

Paymaya is my credit card company, and i have sent them a message regarding about this, just waiting for a reply

[👌m8]

I'm having the same problem right now. I can't even buy anything from their own Store.

BACK IN OCTOBER 26,2017

Since this got on my notification, I wanna address the people bumping this:
Call their customer support. ([phone]

It's the quickest way for them to respond to your issue. It could be that your account is temporarily locked for 'security reasons' or less worse, their service is under maintenance. My locked account issue was addressed in less than two days. Just call them.

[karlsefni]

Originally posted by 👌m8:

I'm having the same problem right now. I can't even buy anything from their own Store.

do you use paymaya?

[👌m8]

Originally posted by Killua-:

Originally posted by 👌m8:

I'm having the same problem right now. I can't even buy anything from their own Store.

do you use paymaya?

Yup. But maybe not anymore after experiencing this.

[karlsefni]

Originally posted by 👌m8:

Originally posted by Killua-:

do you use paymaya?

Yup. But maybe not anymore after experiencing this.

Accept my friend request in steam. btw how much is stuck in your paymaya

[76561198366605699]

im having the same problem :(

[ReBoot]

Originally posted by Roxl:

im having the same problem :(

Then its the same solution. Read the previous posts.

[fixation]

Same problem. Idk if its paymaya's fault or steam. I got triggered when i saw on my paymaya purchase log "Approved purchase from unknown". So paymaya is sending our money to unknown people. I need that 200 for compendium. Definitely not gonna use paymaya after i bought compendium.

[Salty]

Did you fix the problem? Teach me please

[999999999]

Originally posted by Standin.Aomine-Daiki:

Did you fix the problem? Teach me please

Are you sure Paymaya is supported in your country on Steam?

[.]

How did you solved this problem?

[Hunson Abadeer]

PM: Thanks for your messaging us, my name. We have on going system enhancement. Sorry for the inconvenience. We'll keep you posted for further updates. Stay awesome!

Me:System enhancement? System maintenance? So that means all Paymaya users are unable to transact online? Please clarify.

PM: You are correct! That's because of the ongoing system enhancement! Hope this clarifies.

All we can do is wait, I guess.