Slow Download Speeds Through Steam
recently i been in contact with people from steam telling me to try everything and even saying my computer could be the issue..

well i tried every setting in the world and nothing helps the download speeds.. i buy a new computer and i still have slow download speeds via steam at the moment it's at 140KB/s when it has userly been on 1.1MB/s

I need help NOW

There has gotta be a reason why steam has very slow download speeds.. as i stated before PS4 / XBOX ONE have outstanding download speeds - SO IT IS NOT MY COMPUTER , MODEM OR PHONE LINE

All so i have checked what speed my network is running at.. Downloading a 200Mb game it says my network is running at 1.5MB/s - thats when im using wireless (mind you my D-Link Viper Dual Band AC1900 Modem Router can run up to 600mbps + 1300Mbps if i had a faster internet connection - so my modem would not be the issue at all

FOUND THE DISCONNECTING ISSUE
it had seemed to be my line filter - i had replaced my modem and got a new one which also included a new filter that filter as well was causing a static in my phone lin...

so best option is check your phone line and if u have static in it than its def the line filter it is recommanded not to use to factory filter that comes with the modem/router. get one from ur phone line service provider

QUESTION 1: Have you tried changing download regions to many different places several times
Yes i have i have even tried every other country not even remotely close to me

Specs of my computer:

Windows 10 64Bit
Acer Predator G3 7-10

Processor: Intel Core i7-7700 CPU @ 3.60Ghz

Installed Ram 16.0 GB
Last edited by ɢʀᴇᴇɴ ᴅʀᴀɢᴏɴ; Jun 14, 2017 @ 6:07pm
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Showing 1-15 of 79 comments
Shafff Jun 7, 2017 @ 5:54pm 
hey Chris, im having the ♥♥♥♥♥♥♥ same problem since monday and i can´t find a solution, im gonna kill me
Shafff Jun 7, 2017 @ 5:55pm 
or tuesday i cant remember
what has the speed usually been? im upset that no steam moderator has commented or tried to help find the reason why - i am dissapointed in Steam
if you check this link it will explain download speeds https://support.steampowered.com/kb_article.php?ref=9498-WPDF-3220

but i dont understand it because it says Download Speed Conversions
( if its not currency conversion we have to worry about its download speed conversions now)

Anyway if you read the website it says this

Advertised Connection Speed (lets do the first one)
3 megabits/second (mines almost that i guess)

Est. Max Steam Download Speed (again first one)
384KB/s

which is bull crap though because i have gotten my steam downloads up to 1.1MB/s

under my network settings it says 1GB/s it hardly ever reaches over 6.25 MB/s i wish it bloody would but it does not - and i have tried every option given to me even from that website

it is also saying that i can change the ping rate and the in-game rate.. will that fix my download speed? im not a computer tech expert someone help me out here

(it only seems to edit it for just single games though. my rate in game is fine though perfect - it's just downloading is what is messed up
Last edited by ɢʀᴇᴇɴ ᴅʀᴀɢᴏɴ; Jun 7, 2017 @ 7:34pm
The Giving One Jun 7, 2017 @ 7:48pm 
Originally posted by Chris Stark:
All so i have checked what speed my network is running at.. Downloading a 200Mb game it says my network is running at 1.5MB/s - thats when im using wireless (mind you my D-Link Viper Dual Band AC1900 Modem Router can run up to 600mbps + 1300Mbps if i had a faster internet connection - so my modem would not be the issue at all
So this is a modem-router combo unit then ?

If so, that is an issue because you cannot bypass the wireless connection and router directly and run ethernet straight to the modem, as in a usual configuration.

Routers and wireless connections are often the cause of downloading issues, and so bypassing the router is a normal suggestion here. Also, seen here....

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Have you tried resetting the unit to factory default mode ? Does it have a reset button on it ?

Don't assume this unit is not relevant to the issue.

You can also boot into safe mode with networking to eliminate software conflicts as the possibility, although if you have tested the issue on different computers, this may not be the most likely cause.

Have you tried changing download regions to many different places several times ?

What is the opearting system and is that OS 32 or 64 bit ?

What is the model of the computer or motherboard, if custom built ?
The Giving One Jun 7, 2017 @ 7:51pm 
Originally posted by Chris Stark:
what has the speed usually been? im upset that no steam moderator has commented or tried to help find the reason why - i am dissapointed in Steam
Moderators are here to moderate the forums. They are volunteers and don't get paid. It is not their job to post to help, although they often do when they perhaps are not busy doing their other tasks.
TheLoadedLegend Jun 7, 2017 @ 7:59pm 
I have been having the exact same issue for a couple days now. Steam has no limit on download speeds and everything on my computer downloads a lot faster than steam. Here is a screen cap with a speed test and how quick steam is downloading. It just does not make any sense. https://gyazo.com/f93c72c7c0b4ef0931617a667348efed
Originally posted by The Giving One:
Originally posted by Chris Stark:
All so i have checked what speed my network is running at.. Downloading a 200Mb game it says my network is running at 1.5MB/s - thats when im using wireless (mind you my D-Link Viper Dual Band AC1900 Modem Router can run up to 600mbps + 1300Mbps if i had a faster internet connection - so my modem would not be the issue at all
So this is a modem-router combo unit then ?

If so, that is an issue because you cannot bypass the wireless connection and router directly and run ethernet straight to the modem, as in a usual configuration.

Routers and wireless connections are often the cause of downloading issues, and so bypassing the router is a normal suggestion here. Also, seen here....

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

Have you tried resetting the unit to factory default mode ? Does it have a reset button on it ?

Don't assume this unit is not relevant to the issue.

You can also boot into safe mode with networking to eliminate software conflicts as the possibility, although if you have tested the issue on different computers, this may not be the most likely cause.

Have you tried changing download regions to many different places several times ?

What is the opearting system and is that OS 32 or 64 bit ?

What is the model of the computer or motherboard, if custom built ?


okay i knew i should have added this into my comments ( how come it's only an issue through steam yet my PS4 and XBOX ONE which also is on the same modem/router has no issues at all with downloading games at and up to 8MB/s)

it has nothing to do with the operating system either.. this is a new state of the art gaming computer - i had the same issue with my old ASUS Gaming Laptop which mind u was 6 years old.

And yes of cause its 64. 32 bit is quite old mind you what machine runs on that these days?

and as my discussions reads i have TRIED EVERYTHING.. it has nothing to do with my computer i just paid 2 grand on a new computer the other day and the issue still lies with ONLY STEAM
Originally posted by TheLoadedLegend:
I have been having the exact same issue for a couple days now. Steam has no limit on download speeds and everything on my computer downloads a lot faster than steam. Here is a screen cap with a speed test and how quick steam is downloading. It just does not make any sense. https://gyazo.com/f93c72c7c0b4ef0931617a667348efed

well atleast urs is running at 1.6MB/s

you must have cable or something because i only have ADSL+2 top speed for me is like 3.83 Mbps and my steam only downloads at 480 kbps if that sometimes it's as low as 150 kbps it's like i have a dial up connection but yet everything else on the same damn router downloads 5X faster than steam - but sometimes steam gets excited and downloads at 1.1Mbps
Last edited by ɢʀᴇᴇɴ ᴅʀᴀɢᴏɴ; Jun 7, 2017 @ 10:46pm
halo 2 enjoyer Jun 7, 2017 @ 10:54pm 
I've had this problem for a while now, restarting steam helps but the downloads start to slow down again after a minute or two.
Originally posted by Asher:
I've had this problem for a while now, restarting steam helps but the downloads start to slow down again after a minute or two.

yes i know.

ALSO WINDOWS 10 I HAVE
(i dont want a new computer to start with windows 8.
windows 10 every computer has unless it is an ancient machine)
Last edited by ɢʀᴇᴇɴ ᴅʀᴀɢᴏɴ; Jun 7, 2017 @ 10:57pm
halo 2 enjoyer Jun 7, 2017 @ 10:57pm 
Originally posted by Chris Stark:
Originally posted by Asher:
I've had this problem for a while now, restarting steam helps but the downloads start to slow down again after a minute or two.

yes i know. ALSO WINDOWS 10 I HAVE (i dont want a new computer to start with windows 8.
windows 10 every computer has unless it is an ancient machine
yeah, i've tried changing the download region and some other things too, nothing seems to work :2016imnotcrying:
can you guys commenting please read what my discussion says so i am not repeaating my damn self

Short Cap:

My computer is new as of 5th Of June 2017

Downloads are the same speed as of my old machine 6 years old

Download Speeds get upto 8Mbps on other devices connected to the same Router/Moderm

Computer Specs are on the start of my dicussion

New Computer so of cause it is Windows 10

Even when not on wireless but on cable instead it still has crap download speeds
but in saying that all my other devices are through Wireless.
Shafff Jun 8, 2017 @ 12:21pm 
Well my internet its 12mbs speed, and i usually download games at 1.3 mbs, but a few days couple ago ints only downloading at 138 kbs ♥♥♥♥♥♥♥♥. and i cant fint a solution for this problem.
I have modem and router for wifi, and i use this combo since 2011 or 2012 and i never have a issue with this. i also have windows 10 64bits pro, and my computer is basically new. i don´t know why its happening, i just want an answer to resolve this ♥♥♥♥ :'(
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Date Posted: Jun 5, 2017 @ 8:48pm
Posts: 79