RuRa1 Jun 3, 2017 @ 9:40am
Failed to create D3D device !!!!!
Hi,

Recently about two days ago I tried to change my aspect ratio to native 16:9. This caused the game to go haywire and not load at all so what i did was forced shutdown and re-opened.

I got this probelm with it not opening and saying 'Failed to create D3D device' and a website link which does not exist ?!?!!

I have looked on loads of forums and tried everything from.
- Uninstalling and re-installing CSGO twice ! (The second time i went into steam folders and completely removed any CSGO folders in there)
- Update GFX driver.
- Set launch options to dxdiag 90.

And they all still dont work.

Can any1 shed any light on this topic because I really need and want to get back on
Thanks :csgocross:
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Showing 1-15 of 19 comments
Honda Civic 2006 Jun 3, 2017 @ 9:49am 
Have you tried reinstalling DirectX? follow this[www.microsoft.com].
RuRa1 Jun 3, 2017 @ 10:05am 
Originally posted by Mr_Oren:
Have you tried reinstalling DirectX? follow this[www.microsoft.com].
No I haven't do I need to download it ?
Honda Civic 2006 Jun 3, 2017 @ 10:05am 
Originally posted by ✪ RuRal:
Originally posted by Mr_Oren:
Have you tried reinstalling DirectX? follow this[www.microsoft.com].
No I haven't do I need to download it ?
Yes, DirectX is a Graphics API that is used with a lot of games such as Grand Theft Auto V, you must have it to play the game and many others, download and install it, and restart your computer.
Last edited by Honda Civic 2006; Jun 3, 2017 @ 10:06am
Forcen Jun 3, 2017 @ 10:07am 
In steam click Help>System Information. Then right click the text and click "copy all text to clipboard" and then paste it in here.
RuRa1 Jun 3, 2017 @ 10:07am 
Originally posted by Mr_Oren:
Originally posted by ✪ RuRal:
No I haven't do I need to download it ?
Yes, DirectX is a Graphics API that is used with a lot of games such as Grand Theft Auto V, you must have it to play the game and many others, download and install it, and restart your computer.
It says the download cannot be run on my PC i assume as im on windows 10 it is an older version is there an more update version ?
skin of the dick Jun 3, 2017 @ 10:08am 
wtf
Honda Civic 2006 Jun 3, 2017 @ 10:08am 
Originally posted by ✪ RuRal:
Originally posted by Mr_Oren:
Yes, DirectX is a Graphics API that is used with a lot of games such as Grand Theft Auto V, you must have it to play the game and many others, download and install it, and restart your computer.
It says the download cannot be run on my PC i assume as im on windows 10 it is an older version is there an more update version ?
Why can't it be ran? what's the message it tells you? that's the most up to date version there is
Last edited by Honda Civic 2006; Jun 3, 2017 @ 10:08am
RuRa1 Jun 3, 2017 @ 10:09am 
Originally posted by Forcen:
In steam click Help>System Information. Then right click the text and click "copy all text to clipboard" and then paste it in here.
Computer Information:
Manufacturer: MSI
Model: MS-7A15
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
CPU Family: 0x6
CPU Model: 0x5e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3192 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1050 Ti

DirectX Driver Name: nvldumd.dll
Driver Version: 22.21.13.8233
DirectX Driver Version: 22.21.13.8233
Driver Date: 17 May 2017
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1050 Ti
VendorID: 0x10de
DeviceID: 0x1c82
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.91" x 11.77" (23.98" diag)
53.1cm x 29.9cm (60.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: 2460-4 (NVIDIA High Definition

Memory:
RAM: 8155 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Steam Controller Cable and Base: Not set
Media Type: Undetermined
Total Hard Disk Space Available: 953366 Mb
Largest Free Hard Disk Block: 418066 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected


RuRa1 Jun 3, 2017 @ 10:10am 
Originally posted by Mr_Oren:
Originally posted by ✪ RuRal:
It says the download cannot be run on my PC i assume as im on windows 10 it is an older version is there an more update version ?
Why can't it be ran? what's the message it tells you? that's the most up to date version there is
It says 'Bing Bar cannot be ran there may be an update version '
Honda Civic 2006 Jun 3, 2017 @ 10:11am 
Originally posted by ✪ RuRal:
Originally posted by Mr_Oren:
Why can't it be ran? what's the message it tells you? that's the most up to date version there is
It says 'Bing Bar cannot be ran there may be an update version '
Bing Bar? do you use Internet explorer? try downloading from a different browser, even edge will work
RuRa1 Jun 3, 2017 @ 10:13am 
Originally posted by Mr_Oren:
Originally posted by ✪ RuRal:
It says 'Bing Bar cannot be ran there may be an update version '
Bing Bar? do you use Internet explorer? try downloading from a different browser, even edge will work
It says DirectX has determined there is another or equivalent version of this and therefore no download is needed
Honda Civic 2006 Jun 3, 2017 @ 10:14am 
Originally posted by ✪ RuRal:
Originally posted by Mr_Oren:
Bing Bar? do you use Internet explorer? try downloading from a different browser, even edge will work
It says DirectX has determined there is another or equivalent version of this and therefore no download is needed
Then it means you already have it installed....
RuRa1 Jun 3, 2017 @ 10:15am 
Originally posted by Mr_Oren:
Originally posted by ✪ RuRal:
It says DirectX has determined there is another or equivalent version of this and therefore no download is needed
Then it means you already have it installed....
So what shall I do then ?
Forcen Jun 3, 2017 @ 10:18am 
Have you tried windows update?

In your first post you said you tried changing to 16:9? How did you do this?

Tried this? https://support.steampowered.com/kb_article.php?ref=1216-JMTZ-0860
(autoconfig and safe mode)
Last edited by Forcen; Jun 3, 2017 @ 10:18am
The Giving One Jun 3, 2017 @ 10:30am 
Originally posted by ✪ RuRal:
Manufacturer: MSI
Model: MS-7A15
I see fairly new device drivers for that board on MSI, according to this model you posted and my searching and for Windows 10 64 bit....

https://us.msi.com/Motherboard/support/H110M-PRO-VD-PLUS-.html#down-driver&Win10%2064

So the good Forcen's questions are good ones......

Originally posted by Forcen:
Have you tried windows update?

In your first post you said you tried changing to 16:9? How did you do this?

Tried this? https://support.steampowered.com/kb_article.php?ref=1216-JMTZ-0860
(autoconfig and safe mode)
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Date Posted: Jun 3, 2017 @ 9:40am
Posts: 19