Do i have a ban for inactivity?

[Propan⁧⁧Bhutan]

Hi, so i am coming back to gaming and i contacted support in regards of something that doesnt interfere with bans and i was told iam game banned. I have never cheated or acted wrong in any kind since this is my main account with all games i have. I think from may 2023 i was inactive because i sold my pc and then when you want to come back despite the fact that MM doesnt look good right now i come to find out iam banned .. i also cannot see it on my profile i dont know if its shadow ban or normal game ban or just trust factor ban or what it is i really need explanation because thats just crazy. And my last games i had i was second to last or middle stats player so iam not good or too bad player for that to happen. Idk how to add a photo here from phone because i still dont have a pc. Also as i was looking into the explanation site where is the FAQ it just states that you can get banned for nothing with no explanation and the reason will not be told to me. How is that fair when i paid for multiple games and dont even get explanation when i get banned? If someone can let me know more why or how is it possible and can or could help me with that i would really love that and if any suggestion works i could buy you a 5€ skin for help xD

[steven1mac]

My guess it is a scam, I have never heard of a ban for inactivity.

[cSg|mc-Hotsauce]

Originally posted by Propan⁧⁧Bhutan:

Do i have a ban for inactivity?

Hi, so i am coming back to gaming and i contacted support in regards of something that doesnt interfere with bans and i was told iam game banned. I have never cheated or acted wrong in any kind since this is my main account with all games i have. I think from may 2023 i was inactive because i sold my pc and then when you want to come back despite the fact that MM doesnt look good right now i come to find out iam banned .. i also cannot see it on my profile i dont know if its shadow ban or normal game ban or just trust factor ban or what it is i really need explanation because thats just crazy. And my last games i had i was second to last or middle stats player so iam not good or too bad player for that to happen. Idk how to add a photo here from phone because i still dont have a pc. Also as i was looking into the explanation site where is the FAQ it just states that you can get banned for nothing with no explanation and the reason will not be told to me. How is that fair when i paid for multiple games and dont even get explanation when i get banned? If someone can let me know more why or how is it possible and can or could help me with that i would really love that and if any suggestion works i could buy you a 5€ skin for help xD

CS2 doesn't have a ban for inactivity.

Explain exactly where you get this message.

[RPG Gamer Man]

Originally posted by cSg|mc-Hotsauce:

Originally posted by Propan⁧⁧Bhutan:

Do i have a ban for inactivity?

Hi, so i am coming back to gaming and i contacted support in regards of something that doesnt interfere with bans and i was told iam game banned. I have never cheated or acted wrong in any kind since this is my main account with all games i have. I think from may 2023 i was inactive because i sold my pc and then when you want to come back despite the fact that MM doesnt look good right now i come to find out iam banned .. i also cannot see it on my profile i dont know if its shadow ban or normal game ban or just trust factor ban or what it is i really need explanation because thats just crazy. And my last games i had i was second to last or middle stats player so iam not good or too bad player for that to happen. Idk how to add a photo here from phone because i still dont have a pc. Also as i was looking into the explanation site where is the FAQ it just states that you can get banned for nothing with no explanation and the reason will not be told to me. How is that fair when i paid for multiple games and dont even get explanation when i get banned? If someone can let me know more why or how is it possible and can or could help me with that i would really love that and if any suggestion works i could buy you a 5€ skin for help xD

CS2 doesn't have a ban for inactivity.

Explain exactly where you get this message.

:nkCool:

If this is a purchased account from someone else, the OP might of bought a banned account. So it may or may not be a scam. Or if they are using a "friend's" account, same thing, could be a actual ban or maybe also a scam. I feel we are missing some information here.

[cSg|mc-Hotsauce]

Originally posted by RPG Gamer Man:

Originally posted by cSg|mc-Hotsauce:

CS2 doesn't have a ban for inactivity.

Explain exactly where you get this message.

If this is a purchased account from someone else, the OP might of bought a banned account. So it may or may not be a scam.

There is no type of ban for inactivity though.

[RPG Gamer Man]

One other possibility is that OP did not wipe their PC fully when they "sold" it, so whoever they sold their pc to used their account illegally and got them banned.

[cSg|mc-Hotsauce]

Originally posted by RPG Gamer Man:

One other possibility is that OP did not wipe their PC fully when they "sold" it, so whoever they sold their pc to used their account illegally and got them banned.

Doesn't explain "ban for inactivity."

[RPG Gamer Man]

Originally posted by cSg|mc-Hotsauce:

Originally posted by RPG Gamer Man:

If this is a purchased account from someone else, the OP might of bought a banned account. So it may or may not be a scam.

There is no type of ban for inactivity though.

:nkCool:

True, i never heard of this myself....i know some email accounts are deleted for inactivity, but never heard of steam banning for inactivity. Just some possible scenario's that OP is not fully telling us everything. In that case most likely a fake scam.

[cSg|mc-Hotsauce]

Originally posted by RPG Gamer Man:

Originally posted by cSg|mc-Hotsauce:

There is no type of ban for inactivity though.

True, i never heard of this myself....i know some email accounts are deleted for inactivity, but never heard of steam banning for inactivity. Just some possible scenario's that OP is not fully telling us everything.

Correct. Valve doesn't ban for inactivity.

[RPG Gamer Man]

You actually may have something nasty also on your pc. Try this in case:

1. Scan for malware. https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
6. Revoke the API key (there should be no key). https://steamcommunity.com/dev/apikey

[Propan⁧⁧Bhutan]

Yea so clarification: i never handed my account to anyone, i got the message from steam support when i asked about something but its not related because you csnnot get banned for that. Also i looked at my profile there is no ban status or on faceitfinder also no ban status. I dont know what that message from steam support Alex was but it scared me to tits xD i already lost one old account but that was because i forgot email password and the email and it was really long time ago and i only used paysafecard receipt papers so there is no proof. But anyway i dont know why how or what happened and i think they wont tell me iam pretty sure, iam awaiting answer now but dont worry account is safe and cleared now.

[cSg|mc-Hotsauce]

Originally posted by Propan⁧⁧Bhutan:

Yea so clarification: i never handed my account to anyone, i got the message from steam support when i asked about something but its not related because you csnnot get banned for that. Also i looked at my profile there is no ban status or on faceitfinder also no ban status. I dont know what that message from steam support Alex was but it scared me to tits xD i already lost one old account but that was because i forgot email password and the email and it was really long time ago and i only used paysafecard receipt papers so there is no proof. But anyway i dont know why how or what happened and i think they wont tell me iam pretty sure, iam awaiting answer now but dont worry account is safe and cleared now.

Was it an actual support ticket or was it some random chat message? Because this sounds like the latter.

[Propan⁧⁧Bhutan]

It was steam support thats why iam worried! Like normal in app notification and email. Iam not that dumb i know how steam support email looks and when it is in app notification on support website its pretty scary. I think i can copy paste the message here just wait a sec.

[KalGimpa]

Originally posted by Propan⁧⁧Bhutan:

Yea so clarification: i never handed my account to anyone, i got the message from steam support when i asked about something but its not related because you csnnot get banned for that. Also i looked at my profile there is no ban status or on faceitfinder also no ban status. I dont know what that message from steam support Alex was but it scared me to tits xD i already lost one old account but that was because i forgot email password and the email and it was really long time ago and i only used paysafecard receipt papers so there is no proof. But anyway i dont know why how or what happened and i think they wont tell me iam pretty sure, iam awaiting answer now but dont worry account is safe and cleared now.

this sounds like the scam

alex is a common name used as the steam support when people talk to the scammers

to be safe, do these

do not trade

1. Scan for malware https://www.malwarebytes.com/

2. Check that the email and phone number on the Steam account are still yours.

3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage

4. Change passwords from a trusted/clean device.

5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage

6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

[RPG Gamer Man]

Originally posted by Propan⁧⁧Bhutan:

It was steam support thats why iam worried! Like normal in app notification and email. Iam not that dumb i know how steam support email looks and when it is in app notification on support website its pretty scary. I think i can copy paste the message here just wait a sec.

Yea copy it here. We will see if the link looks fake in it.

[Propan⁧⁧Bhutan]

This is the message i got:

Hi there,

Your account, or an account linked to your phone number, has been permanently game banned from playing Counter-Strike 2. Detailed information on game bans—including why they are issued—can be found in our I've been game banned help article.

This article contains all the information we provide at Steam Support in regards to game bans and their effects on banned accounts, and we do not provide information through help requests that cannot be found here. Regardless of who was using the account when the ban was issued, game bans are permanent and cannot be removed by Steam Support.

Because we have provided all the information we have for your ban I'm closing this help request. If you have an unrelated issue please create a new help request, but please note, future help requests about your game ban in Counter-Strike 2 may be closed without a reply.

Steam Support
Alex