My steam trading is broken and I lost my most valuable item

[GoipleEz]

Hello! Goiple Here, Today I wanted to trade with a bot but with another items (my hat for a couple of keys) and confirmed it on mobile steam app, and got no response, So I declined the trade I sent but when I wanted to send another trade again The steam window says that I blocked this user, I never did such thing, I sent an offer to another user, got the same response, I dont know if this is a new bug or something, I check my confirmations tab in my phone and the confirmation was there like I sent another offer, I didnt checked it correctly and confirmed the trade, the fault is mine after all, but when I check the trade history, the name doesnt show up, neither I can click it to see the profile, just a dot ".", I checked the users inventory and my item is not there! refreshed a couple of times and its still not there, like the trade never happened. Anyways, I hope this get fixed.

https://imgur.com/a/4s5ZUsh

https://steamcommunity.com/id/Carpophorus_bestiarius/

Also, when I get a trade offer I dont get any notification, and its an issue with my steam, because I asked for my friends and everything normal... the reason why the bot didnt responded to the trade offer its because it didnt got delivered correctly.

[ShelLuser]

It's possible that your account got compromised.

Check this URL => Https:/steamcommunity.com/dev/apikey

... does this list any entries? If so then you need to remove that key ASAP, de-authorize every other device from your account and maybe consider changfing your password as well. Check your profile settings for all that.

FYI: that API key page should only be asking you about a domain name, it should not have any entries.

[GoipleEz]

Originally posted by ShelLuser:

It's possible that your account got compromised.

Check this URL => Https:/steamcommunity.com/dev/apikey

... does this list any entries? If so then you need to remove that key ASAP, de-authorize every other device from your account and maybe consider changfing your password as well. Check your profile settings for all that.

FYI: that API key page should only be asking you about a domain name, it should not have any entries.

its clear, theres nothing there, I checked my email and everything, no one logged

[miamew3]

Sounds like your account is compromised and the hijacker sitting on your account redirected the trade to someone else.

Do the following to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)