roadrage Jun 23, 2014 @ 1:52pm
cannot connect to server
I to cannot connect to the steam server with the steam player log on, at first I did the offline mode and then could not get back online, I have read numerous threads from changing registry to delete then re-install to get back to online mode, now after all that I cannot connect to the server to find out if it works, I see that someone said it may the overload of buying games for summer sale, I think they have separate servers for that I hope ! as well as e-mail servers and forum servers...etc, I live in WA State Seattle, I have purchased two games last week only to find out I cannot log-on to retrieve them WTH !, I don't need a to make a ticket for this can you just tell me if there is a problem with the servers in my area with server connections or any problems at all, this discussion should have it's own topic for "are the servers down".

Windows 7 32 bit

Here is the error message below.
Look Here[i724.photobucket.com]
Last edited by roadrage; Jun 26, 2014 @ 9:11pm
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Showing 1-15 of 66 comments
Black Blade Jun 24, 2014 @ 7:59am 
ok il take a guess you did it all ready.. but did you look the firewall and the router are not maybe blocking steam?
roadrage Jun 24, 2014 @ 8:09am 
Thanx for the reply BB

Yes steam is allowed on my firewall list, checked and double checked, I am going to hang on for a little longer to see if maybe you may have some suggestions or look and see if someone found a fix or is it still server issues before I do a complete re-install of the steam Game Engine, meaning uninstalling, cleaning my registry and deleting any games tied into the steam engine I don't mind installing the games again if I have too.
Black Blade Jun 24, 2014 @ 8:17am 
well if when you say Game Engine you mean the Steam client
Then try refresh Steam files.. its almost as good a deleting all of it, but you do not lose any game and its faster over all:
http://steamcommunity.com/sharedfiles/filedetails/?id=265037866

Also if you are going to delete all of it just copy the steamapps out to some were else then do it... then put it back
Last edited by Black Blade; Jun 24, 2014 @ 8:17am
roadrage Jun 24, 2014 @ 8:30am 
I did that already except I only kept steamapps and steam.exe and deleted everything else, I ran the steam.exe and it started the updating and loading the files folder again and that went ok, then when I ran the steam client after the update I still received the server error.
Black Blade Jun 24, 2014 @ 8:34am 
Originally posted by roadrage:
I did that already except I only kept steamapps and steam.exe and deleted everything else, I ran the steam.exe and it started the updating and loading the files folder again and that went ok, then when I ran the steam client after the update I still received the server error.
I see.. well then be sure to move the Steamapps folder out before you delete it.. so it will not delete your games..

Also did you maybe try port forwarding Steam? on the router?
https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711
wilhauz Jun 24, 2014 @ 8:57am 
Try:
- Check your router ports to Steam.
- Check: Programs Which May Interfere with Steam
- login through the website and put the SteamGuard code.
- delete your .blob files in Steam folder.
- erase the "appcache" folder can make the Steam have problems to connect.
roadrage Jun 24, 2014 @ 10:13am 
@BB
All my inbound ports rules or open and set to (any) for the Steam.exe still nothing, I also went back to my firewall deleted steam then added it again and reset the rules as well and rebooted.

I have not checked my Infinity ISP modem yet, I used to have a wireless router for the old modem, but that was disconnected a few months ago when xfinity sent the new modem with wireless capabilities for its customers, I never had a problem with it before for Steam Client until 2 days ago or longer that I know of because I was in offline mode for about a week playing games in offline mode, the problem came about when switching back to online mode 2 days ago, I changed the settings back to online but as I say, I cannot get to the client server on logon to confirm it.

@W i I I

I deleted the Steam Client files as stated in my other above post, I may just have to do the whole re-install again.

Also nothing on the program list is running on my computer except Windows Firewall and MSE, these are always running and never interfered before.
Last edited by roadrage; Jun 24, 2014 @ 10:44am
Hyssia Jun 24, 2014 @ 10:14am 
did you try to restart your computer?
roadrage Jun 24, 2014 @ 10:15am 
that is in my post to, yes I rebooted both hot and cold.
Last edited by roadrage; Jun 24, 2014 @ 10:17am
76561198122060292 Jun 24, 2014 @ 10:19am 
same here but i can connect to the game, i can search the game too, but afte i accept it will wwritten like unable to establish connection to the server sad
i ant play dota2
TheDutchGhost Jun 24, 2014 @ 10:22am 
...
roadrage Jun 24, 2014 @ 10:46am 
I appreciate the help here so far, I am heading out for some beer and will be back, it will help my situation...lol
colleenal Jun 24, 2014 @ 10:58am 
I haven't been able to connect to steam since like, 2 days ago when i first downloaded steam. It is most likely the amount of traffic they get during the summer sales and apparently they won't make the servers hold more people. its very fustrating.
Black Blade Jun 24, 2014 @ 11:05am 
ok i am all out of ideas for now.. but il keep an eye for things like these and post here if that happens.. also if you get it fix please do post here how...
Black Blade Jun 24, 2014 @ 11:13am 
O ya one last thing did you maybe try to change to beta client? (if you even can get on Offline mode i think you can do it)
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Date Posted: Jun 23, 2014 @ 1:52pm
Posts: 66