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Zgłoś problem z tłumaczeniem
but it was over 2 years ago
and i dont remember stuff easily
and that laptop was destroyed by my crazy mom
This is why having an email address with Google, Yahoo, Hotmail, etc... is useful, as it's independent of whatever ISP you use, you don't ever have to change it. It's also useful organize your emails and not delete important ones. Trust me, I've sometimes had to rely in years old emails to verify something since I don't erase any kind of signup or order emails... ever.
You wouldn't be the first, nor the last, user to effectively lose their account because they forgot all their account information. At this point it sounds like their's not much you can do, and without the information Valve wants there's nothing Steam Support can either.
You can't remember either the account name or remember or access the email and you're going to likely be out of luck, for the simple reason there is nothing to go on to find your account.
Think of the Valve staff - they don't know you, so how on earth can they possibly search the millions of accounts to find yours? They may have other methods, but there's a reason they ask for the criteria they ask for.
And sadly, if you can't provide it you are stuck.
It really doesn't matter at this point whet evidence you have if they can't find the account in the first place. Also, do note your evidence of onwership might not be what THEY deem evidence as well, so even if you get past this hurdle you will need to provide the evidence they ask for - it#'s usally the first CD keys for games, credit card data for the first card and so on.
But ultimately this is on you and if you can't find it you are pretty stuck.
What I would try to do is think hard and remember what you were doing in your life around this time. Other unassociated things may jog your memory. I've seen people recover account names from remembering what film they watched around the same time.
If X doesn't like Y and gets hold of Y's credit card details, X would be a heck of a lot closer to being able to steal Y's account. No, support isn't going to help anyone with that stunt.
But it's a moot point, all credit card payments go through a payment gateway and they don't work the way you imagine.
NO they cannot.
YOu do understand that data protection exists? No company can go around just willy nilly showing you a selection of data in the hope one of them is yours. That's illegal.
They can't show you ANYTHING that might be someone else's and that's one of the reasons why they need you to provide such info up front.
Also, it's not how it works.
When you make payments, a vendor does not have you details avilable to read by ANYONE. It's encryped if it's stored at allm, and all they might have available is the last four digits of your card number.
Otherwise any ciorrupt staff memeber at a compnay could rob you blind at any time.
That also isn't how things work.
No they do not. No company in their right mind is going to allow such an easy way to phish information simply by having payment information. Do you realize how HUGE of a loop hole that would be with how many people get their credit/debit card information yoinked?
If Steam Support needs you to give them either the accounts login name or original email address, you have to give it to them or you won't be getting your account back. And in regards to the email address, I'm pretty sure you don't need access to it to recover the account, you just need to know what it is.
If either of those two things are what they need you to give to them, you need to figure out what one of them is or you are never getting your old account back. Ever.
and paypal can have OTHER PAYMENT METHODS TIED TO IT. Do you not REALIZE THAT? Jesus christ you're dense.
Now rack your immensely dense mind and think about how that could be a problem.
No they cannot because you said you don't know which email it is.
It doesn't work like that.
If they show you ONE SINGLE account data that is not yours, that is illegal under data protection. Sorry, that's just how this works.
Now imagine this scenario.
You were a scammer and you are after getting an account for free. You concoct a story where you just can't remember your account deails but I've got a small idea, and you offer an old email address for payment (because it's all you found out from scamming acustomer).
They give you a list and you go "yup, that's the one" and they give it to you" and you provide the credit card number that you also scammed.
You see the rpoblem?
That's why it doesn't work like that. The burden is on YOU to protect YOUR data