Anhart Dec 20, 2020 @ 10:37am
Is this Email address of Steam legit?
Hey I’ve received an Email on my new Gmail account which is not connected to any of my Steam accounts. Email from steamguidance@zohomail.com ?
Email is “ Account Fraudulent Activity Detected”
Is there anyway I can contact/email steam support? I wanna know if my email is being used by someone else.
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Showing 1-15 of 17 comments
cSg|mc-Hotsauce Dec 20, 2020 @ 10:43am 
NO.

That is NOT how they issue Account Alerts. Account Alerts are issued through Steam itself. Like this...

https://steamuserimages-a.akamaihd.net/ugc/789737935213391407/A0D37422DF2D0213D91A200FA648FBE544329E05/

Report it to your email provider.

:qr:
Last edited by cSg|mc-Hotsauce; Dec 20, 2020 @ 10:45am
Anhart Dec 20, 2020 @ 10:49am 
Originally posted by cSg|mc-Hotsauce:
NO.

That is NOT how they issue Account Alerts. Account Alerts are issued through Steam itself. Like this...

https://steamuserimages-a.akamaihd.net/ugc/789737935213391407/A0D37422DF2D0213D91A200FA648FBE544329E05/

Report it to your email provider.

:qr:


Thank you for your help!
Very weird email that email is for my streaming page and is not connected to any steam accounts.
cSg|mc-Hotsauce Dec 20, 2020 @ 10:51am 
Try checking this... https://haveibeenpwned.com/

:qr:
cinedine Dec 20, 2020 @ 11:12am 
I get mails to check on my account security for various credit institutes and amazon all the time. It's just phishing with a wide cast net. The chance that recipient uses a widely known and popular platform is pretty high. That doesn't mean you mail got leaked or anything. You can generate lists pretty quickly and there is no downside to sending mails to non-exisitng addresses.
If your address follows a common scheme like intitial + common last name, word + number or similar it's bound to come up at some point. If you are using your streamer name which is somewhat public, even more so.
Mad Scientist Dec 20, 2020 @ 11:25am 
When the domain doesn't match the site itself, that's a huge giveaway that it's fake. Other times, hover your mouse over it and it'll show an address as well.

Either way, if it isn't a Steam Notification in your Steam Client, ignore it.
People are trying to phish random emails now just like messaging people randomly in discord with the same such claim. It's all bogus/scam/phishing attempt.

Report it to your ISP.
Theblaze Dec 20, 2020 @ 11:43am 
Ask yourself: Why would Valve use a free e-mail service when they got their very own e-mail server?, doesn't make sense, right?.
nullable Dec 20, 2020 @ 12:11pm 
Originally posted by Theblaze:
Ask yourself: Why would Valve use a free e-mail service when they got their very own e-mail server?, doesn't make sense, right?.

I know I run my multi billion dollar company off a crummy hotmail address.
Cathulhu Dec 20, 2020 @ 12:44pm 
Come on, it's not just a crummy hotmail address, it's a crappy zohomail address.
Mr. Monday Dec 20, 2020 @ 3:23pm 
Originally posted by Anhartempr:
Is this Email address of Steam legit?

If you ever have to ask then no, it's not legit.

Originally posted by Anhartempr:
Hey I’ve received an Email on my new Gmail account which is not connected to any of my Steam accounts. Email from steamguidance@zohomail.com ?
Email is “ Account Fraudulent Activity Detected”
Is there anyway I can contact/email steam support? I wanna know if my email is being used by someone else.

Your email's not being used by someone else (based off of what you've said so far). However you did give it out somewhere and now they're trying to phish your account info.
カイザー Dec 30, 2020 @ 4:48am 
Literally got scammed by same email, oh god why i didnt search for this first
FookinRaw Dec 30, 2020 @ 4:50am 
Originally posted by Jill Valentine:
Literally got scammed by same email, oh god why i didnt search for this first
How? A domain ended in a completely different company name should be an immediate red flag. Steam will not contact you via email, only through the steam app.
カイザー Dec 30, 2020 @ 5:01am 
Originally posted by FookinRaw:
Originally posted by Jill Valentine:
Literally got scammed by same email, oh god why i didnt search for this first
How? A domain ended in a completely different company name should be an immediate red flag. Steam will not contact you via email, only through the steam app.
Maybe I was kinda in rush today, so didnt look much. Just got back home and recheck the email, boom found this discussion. Lucky me the items didnt worth that much but still...

And sometimes I have a direct contact through steam via email steampowered
Theblaze Dec 30, 2020 @ 5:04am 
The ticket system is the only way to contact Steam Support. They don't give support via e-mail.
Kargor Dec 30, 2020 @ 5:48am 
Originally posted by Anhartempr:
Thank you for your help!
Very weird email that email is for my streaming page and is not connected to any steam accounts.

No surprise. Steam does not give out EMail addresses, and you've probably published that EMail address. Somebody assumed that you might be using Steam, or maybe they know you do from your "streaming" activity, so they figured it might be a good idea to send you a phishing mail.
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Date Posted: Dec 20, 2020 @ 10:37am
Posts: 17