Need help with fatal error

[blackswordbryce]

I'm getting this as a fatal error and don't know what it means but I can't play borderlands 3 because of it. Can anyone tell me what it means and how to fix it please

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000000060

0x00007ff71357f23b Borderlands3.exe! Unknown Function []
0x00007ff71356e9cc Borderlands3.exe! Unknown Function []
0x00007ff713564ae0 Borderlands3.exe! Unknown Function []
0x00007ff713571809 Borderlands3.exe! Unknown Function []
0x00007ff713568e10 Borderlands3.exe! Unknown Function []
0x00007ff7139d487b Borderlands3.exe! Unknown Function []
0x00007ff7139d4d6d Borderlands3.exe! Unknown Function []
0x00007ff7130a6256 Borderlands3.exe! Unknown Function []
0x00007ff7130a6363 Borderlands3.exe! Unknown Function []
0x00007ff7139f525b Borderlands3.exe! Unknown Function []
0x00007ff7131c134b Borderlands3.exe! Unknown Function []
0x00007ff7131bed87 Borderlands3.exe! Unknown Function []
0x00007ffffc1e7374 KERNEL32.DLL! Unknown Function []
0x00007ffffe13cc91 ntdll.dll!Unknown Function []

[blackswordbryce]

Need help with fatal error on borderlands 3

I keep getting this error and have no idea what it means or how to fix it can someone help please

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000000060

0x00007ff71357f23b Borderlands3.exe! Unknown Function []
0x00007ff71356e9cc Borderlands3.exe! Unknown Function []
0x00007ff713564ae0 Borderlands3.exe! Unknown Function []
0x00007ff713571809 Borderlands3.exe! Unknown Function []
0x00007ff713568e10 Borderlands3.exe! Unknown Function []
0x00007ff7139d487b Borderlands3.exe! Unknown Function []
0x00007ff7139d4d6d Borderlands3.exe! Unknown Function []
0x00007ff7130a6256 Borderlands3.exe! Unknown Function []
0x00007ff7130a6363 Borderlands3.exe! Unknown Function []
0x00007ff7139f525b Borderlands3.exe! Unknown Function []
0x00007ff7131c134b Borderlands3.exe! Unknown Function []
0x00007ff7131bed87 Borderlands3.exe! Unknown Function []
0x00007ffffc1e7374 KERNEL32.DLL! Unknown Function []
0x00007ffffe13cc91 ntdll.dll!Unknown Function []

[Draekus2]

don't suppose you've Verified Game Files ?

what other, if any, solutions have you tried ?

[Floid]

How often does it happen ?

Also dunno if you know but you've double posed on this topic.

[blackswordbryce]

Originally posted by Draekus2:

don't suppose you've Verified Game Files ?

what other, if any, solutions have you tried ?

Yes I verified files and uninstalled and reinstalled a bunch of times but it keeps happening

[blackswordbryce]

Originally posted by Floid:

How often does it happen ?

Also dunno if you know but you've double posed on this topic.

I load up game play it for about 10 min then crashes with that error

[Draekus2]

list your spec's
CPU
GPU VRAM
OS ( we all know it's 64 bit )
RAM

[blackswordbryce]

Originally posted by Draekus2:

list your spec's
CPU-amd ryzen 5 3600 6 core
GPU VRAM-no idea
OS-windows ( we all know it's 64 bit )
RAM-8gb

[@Ixxmantisxxl]

Probably running out of hardware resources, or a drive is getting disconnected. need more sysinfo

KERNEL32.DLL!

This is not a good thing to see, it's crashing at the kernel level

https://www.reddit.com/r/borderlands3/comments/je9am5/fix_exception_access_violation/

Deep dive on reddit, some of them have helpful advice, dunno, I never had a crash issue other than 1 time when I had it on a external USB and it crashed cause the drive disconnected.

Further you can check your Event Viewer and see what other Diagnosis info you can google around for, it will be more hex numbers and serials

[TrailBlazer107]

Is this when others are trying to join you or just when you load up the game?

[blackswordbryce]

Thanks everyone for help and advice I also sent a ticket to 2k and the download cache clear they recommended fixed all the issues

[Knavery]

I just started getting this yesterday after a few days of playing. Now I can't play 15 minutes without it happening.

Clearing the download cache did nothing.

[yodiyoRG]

idc i just wanna see baddies

[Mr 0ptimistic]

im having this issue still, anyone know yet what to do? i tried clearing my cache, but that didnt work

[UBSERD]

I'm having the same issue. Tried to clear the cache, and also did a full re-download, but I get this same crash. Also, I'm playing single player.