Valve, "Steam client WebHelper" high CPU usage, high RAM usage in IDLE.

[OfficerGoose]

I have no idea what is going on with this process, but only now I noticed that it consumed 2 GB of RAM (no RAM usage limit, or self-cleaning?) and was constantly using the CPU.

No animated effects are running. Hardware acceleration on and off (no difference). All Steam windows are closed (just hanging in the tray.). Not in the game.

Opening Profile page, or Activity, then closing the main window, Friends panel and 1 chat with a friend, all this already takes up 700+ MB, keeping it in memory and constantly keeps rising like in a loop.

I still have the Chrome browser open at the same time with 22 subprocesses, but even it does not use the CPU when idle.
I look at the Task Manager to see "web helper" uses 3-8% (up to 25% in short peaks!) of my CPU when idle on the desktop.

@Valve, what the hell is going on with the version of chromium browser you're using? Could you fix this in next update, please?

P.S: I don’t need advice from the community on how to launch Steam with keys without a browser and other nonsense.

[MonkehMaster]

check the size of "achievements_progress.json" file under, steam\userdata\user id#\config\librarycache and post how big the file is.

also are you using steam client stable, or beta?

[aiusepsi]

Originally posted by MonkehMaster:

check the size of "achievements_progress.json" file under, steam\userdata\user id#\config\librarycache and post how big the file is.

also are you using steam client stable, or beta?

For additional context here, there's a known bug to do with the achivements_progress.json file in the regular (stable) Steam client which can cause the RAM usage of the webhelpers to get very large.

This bug is fixed in the Steam client beta, and it should roll out to everyone probably fairly soon; we're already overdue for a public client update, as they're usually released approximately monthly and the last one was March 7th.

[OfficerGoose]

Originally posted by MonkehMaster:

check the size of "achievements_progress.json" file under, steam\userdata\user id#\config\librarycache and post how big the file is.

also are you using steam client stable, or beta?

23.2 KB.
Stable client.

[bidulless]

Originally posted by HornyGoose:

Originally posted by MonkehMaster:

check the size of "achievements_progress.json" file under, steam\userdata\user id#\config\librarycache and post how big the file is.

also are you using steam client stable, or beta?

23.2 KB.
Stable client.

hello

If the file size is 22kb , so the issue not comming from here i guess.
Have you try to clean the steam cache ? This feature can be done under the steeam setup paraméters.
If you still have problem after that, may be you can try to use steam://flushconfig like it's been explained here
https://appuals.com/how-to-use-steamflushconfig/

[OfficerGoose]

Originally posted by bidulless:

Originally posted by HornyGoose:

23.2 KB.
Stable client.

hello

If the file size is 22kb , so the issue not comming from here i guess.
Have you try to clean the steam cache ? This feature can be done under the steeam setup paraméters.
If you still have problem after that, may be you can try to use steam://flushconfig like it's been explained here
https://appuals.com/how-to-use-steamflushconfig/

yepp. nothing.

[YanisRetro]

Originally posted by bidulless:

Originally posted by HornyGoose:

23.2 KB.
Stable client.

hello

If the file size is 22kb , so the issue not comming from here i guess.
Have you try to clean the steam cache ? This feature can be done under the steeam setup paraméters.
If you still have problem after that, may be you can try to use steam://flushconfig like it's been explained here
https://appuals.com/how-to-use-steamflushconfig/

302 kb is it fine?

[BearD]

Originally posted by HornyGoose:

I have no idea what is going on with this process, but only now I noticed that it consumed 2 GB of RAM (no RAM usage limit, or self-cleaning?) and was constantly using the CPU.

No animated effects are running. Hardware acceleration on and off (no difference). All Steam windows are closed (just hanging in the tray.). Not in the game.

Opening Profile page, or Activity, then closing the main window, Friends panel and 1 chat with a friend, all this already takes up 700+ MB, keeping it in memory and constantly keeps rising like in a loop.

I still have the Chrome browser open at the same time with 22 subprocesses, but even it does not use the CPU when idle.
I look at the Task Manager to see "web helper" uses 3-8% (up to 25% in short peaks!) of my CPU when idle on the desktop.

@Valve, what the hell is going on with the version of chromium browser you're using? Could you fix this in next update, please?:boomer:

P.S: I don’t need advice from the community on how to launch Steam with keys without a browser and other nonsense.

so have you found a way to get rid of this problem? webhelper high ram / cpu usage when idle?

[OfficerGoose]

Originally posted by BearD:

Originally posted by HornyGoose:

I have no idea what is going on with this process, but only now I noticed that it consumed 2 GB of RAM (no RAM usage limit, or self-cleaning?) and was constantly using the CPU.

No animated effects are running. Hardware acceleration on and off (no difference). All Steam windows are closed (just hanging in the tray.). Not in the game.

Opening Profile page, or Activity, then closing the main window, Friends panel and 1 chat with a friend, all this already takes up 700+ MB, keeping it in memory and constantly keeps rising like in a loop.

I still have the Chrome browser open at the same time with 22 subprocesses, but even it does not use the CPU when idle.
I look at the Task Manager to see "web helper" uses 3-8% (up to 25% in short peaks!) of my CPU when idle on the desktop.

@Valve, what the hell is going on with the version of chromium browser you're using? Could you fix this in next update, please?

P.S: I don’t need advice from the community on how to launch Steam with keys without a browser and other nonsense.

so have you found a way to get rid of this problem? webhelper high ram / cpu usage when idle?

No. In rare cases, this process stops using the CPU, but I have no idea under what conditions.
But in general, I'm waiting for a patch from Valve.

[BearD]

Originally posted by HornyGoose:

Originally posted by BearD:

so have you found a way to get rid of this problem? webhelper high ram / cpu usage when idle?

No. In rare cases, this process stops using the CPU, but I have no idea under what conditions.
But in general, I'm waiting for a patch from Valve.

at least now im certain we are having the same problem. someone suggested using steam beta version, but it didnt change anything for me. maybe it will for you though

[OfficerGoose]

Originally posted by BearD:

Originally posted by HornyGoose:

No. In rare cases, this process stops using the CPU, but I have no idea under what conditions.
But in general, I'm waiting for a patch from Valve.

at least now im certain we are having the same problem. someone suggested using steam beta version, but it didnt change anything for me. maybe it will for you though

I prefer to always use Stable versions of programs.

[bidulless]

Originally posted by YanisRetro:

Originally posted by bidulless:

hello

If the file size is 22kb , so the issue not comming from here i guess.
Have you try to clean the steam cache ? This feature can be done under the steeam setup paraméters.
If you still have problem after that, may be you can try to use steam://flushconfig like it's been explained here
https://appuals.com/how-to-use-steamflushconfig/

302 kb is it fine?

hello

302 ko seems a bit too heavy to me. Just delete the file while steam does not run , the file will be rebuild soon after.

[bidulless]

Originally posted by HornyGoose:

Originally posted by bidulless:

hello

If the file size is 22kb , so the issue not comming from here i guess.
Have you try to clean the steam cache ? This feature can be done under the steeam setup paraméters.
If you still have problem after that, may be you can try to use steam://flushconfig like it's been explained here
https://appuals.com/how-to-use-steamflushconfig/

yepp. nothing.

hello

What have you done exactly ? checked the file size of using steam-flush ?
Have you cleared the cache too ?

[OfficerGoose]

Originally posted by bidulless:

Originally posted by HornyGoose:

yepp. nothing.

hello

What have you done exactly ? checked the file size of using steam-flush ?
Have you cleared the cache too ?

all of it.

[KriKitBoNeZ]

Originally posted by HornyGoose:

I prefer to always use Stable versions of programs.

It's so stable that it eats all of your RAM.

[bidulless]

Originally posted by HornyGoose:

Originally posted by bidulless:

hello

What have you done exactly ? checked the file size of using steam-flush ?
Have you cleared the cache too ?

all of it.

hello

Weird...
Can you post a screenshot done under taskmanager plz?
https://postimages.org/