Points shop

[Creepemine]

Hi, I activated Hyperdeminsion Neptunia U, played for 2 hours, but if I want buy emotes and some backgrounds from Points Shop, it shows that I need to own the game, which I already own. What can I do with it?

[sumolagann]

Glitch (possible steam is buggy), went to wrong game, or maybe it takes awhile to register as owned. Guess you can bug steam support if none of that is it

[Crazy Tiger]

Are you looking at the correct items? Shows no such error for me for those items.

[Creepemine]

İlk olarak Crazy Tiger tarafından gönderildi:

Are you looking at the correct items? Shows no such error for me for those items.

Yep, I get there through link in game in library

[Creepemine]

İlk olarak sumolagann tarafından gönderildi:

Glitch (possible steam is buggy), went to wrong game, or maybe it takes awhile to register as owned. Guess you can bug steam support if none of that is it :wenk:

It's more than 24hours of activating. Bought out of Steam, so this can be problem. Maybe if I buy DLCs in future, it'll repair, but never problem with this way of activating before.

[Crazy Tiger]

Odd. Might be it's slow to update ownership as sumolagann suggested, servers seem to be slow today as well. Did you purchase the game yesterday?

[Creepemine]

İlk olarak Crazy Tiger tarafından gönderildi:

Odd. Might be it's slow to update ownership as sumolagann suggested, servers seem to be slow today as well. Did you purchase the game yesterday?

yep. Activated through key to be exact

[Rickyel™]

İlk olarak Creepemine tarafından gönderildi:

İlk olarak Crazy Tiger tarafından gönderildi:

Odd. Might be it's slow to update ownership as sumolagann suggested, servers seem to be slow today as well. Did you purchase the game yesterday?

yep. Activated through key to be exact

Try this:
Go to the game store page, add the game to cart.
Then go to cart and delete the item.
Upon deleted, go back with backarrow 2-3 times.
Now lets see if the game is marked as owned ;)

[Creepemine]

İlk olarak Rickyel™ tarafından gönderildi:

İlk olarak Creepemine tarafından gönderildi:

yep. Activated through key to be exact

Try this:
Go to the game store page, add the game to cart.
Then go to cart and delete the item.
Upon deleted, go back with backarrow 2-3 times.
Now lets see if the game is marked as owned ;)

On store page it show that I'm owning it. But in points shop no.

[Rickyel™]

U have just to wait a bit. Later the client will register all things

[Creepemine]

İlk olarak Rickyel™ tarafından gönderildi:

U have just to wait a bit. Later the client will register all things :okey:

Ok. I thinked 24h is enaugh.

[rawWwRrr]

İlk olarak Creepemine tarafından gönderildi:

İlk olarak Rickyel™ tarafından gönderildi:

Try this:
Go to the game store page, add the game to cart.
Then go to cart and delete the item.
Upon deleted, go back with backarrow 2-3 times.
Now lets see if the game is marked as owned ;)

On store page it show that I'm owning it. But in points shop no.

Try logging out of the client and then back in, or just shut the client down and restart it. Sometimes there are sync issues that can be resolved by doing that.

[Creepemine]

İlk olarak rawWwRrr tarafından gönderildi:

İlk olarak Creepemine tarafından gönderildi:

On store page it show that I'm owning it. But in points shop no.

Try logging out of the client and then back in, or just shut the client down and restart it. Sometimes there are sync issues that can be resolved by doing that.

I tried just close and open client.

[Hennix]

not just close
log complete out

[Creepemine]

İlk olarak Hennix tarafından gönderildi:

not just close
log complete out

I try.

[Creepemine]

İlk olarak Hennix tarafından gönderildi:

not just close
log complete out

tried but not resolved