I can't purchase games if i turn on Family Protection

All Discussions > Steam Forums > Steam Discussions > Topic Details

Kikyo Nov 10, 2023 @ 3:31am

i mean if i set up the family View , i cant purchase anything , steam page just empty if i press checkout , only disable it steam will let me checkout normally

< >

Showing 1-7 of 7 comments

Zydoo Nov 10, 2023 @ 6:24am

Im am having this issue also how did you fix it ? disable family share ?

Spawn of Totoro Nov 10, 2023 @ 6:25am

Yes, it is to prevent the account from making unauthorized purchases.

When you set up Family View, there were options you can turn off, to allow more access. One of them allows the user to use the Steam Store on the account.

https://imgur.com/Yoxlw7r

Uncheck "Steam Store" at the bottom.

Last edited by Spawn of Totoro; Nov 10, 2023 @ 6:29am

Kikyo Nov 10, 2023 @ 6:31am

Originally posted by Zydoo:
Im am having this issue also how did you fix it ? disable family share ?

Yes you must delete the Family view not just turn on or off, then buy games then active again , really ridiculous

Kikyo Nov 10, 2023 @ 6:32am

Originally posted by Spawn of Totoro:
Yes, it is to prevent the account from making unauthorized purchases.

When you set up Family View, there were options you can turn off, to allow more access. One of them allows the user to use the Steam Store on the account.

https://imgur.com/Yoxlw7r

Uncheck "Steam Store" at the bottom.

I mean i have to delete the Family View not just turn it off with code

Spawn of Totoro Nov 10, 2023 @ 6:40am

Originally posted by Kikyo:
I mean i have to delete the Family View not just turn it off with code

Then something is wrong with your install.

Delete everything in the Steam directory except the Steam.exe and Steamapps. Run the Steam.exe and it will reinstall Steam.

Or, as you own the account, just don't enable Family View. If you have it on for a minor, I suggest making another account with Family View enabled and use Family Share to share the games.