How does moderation for game community's work?

[Kiriveh]

1 Are they paid?
2 Do they work for valve?
3 Do they moderate specific games or can they do it for any game or community?
4 If not working for valve, do they get picked by the game developers in a way similar to the owners of a community on the s h i t h o l e known as reddit?
5 If they are working for valve, why is enforcement not uniform? (some community's will punish anyone for most minor of things while others let literally anything slide)

[ShelLuser]

Depends on the hub.

[Kiriveh]

Originally posted by ShelLuser:

Depends on the hub.

I know, I just don't know where the mods come from is my point

[KalGimpa]

Originally posted by Kiriveh:

Originally posted by ShelLuser:

Depends on the hub.

I know, I just don't know where the mods come from is my point

that is the answer

depends on the hub

some use their own mods, some use steam

we would not know if they are paid or not unless we happened to have been one or they mentioned it any time

[Chaosolous]

The clarify;

When a game is published on Steam, that Publisher can do one of two things. They can appoint their own mods to moderate the forum or they can fall back onto Steam's mods to moderate the forum.

I'm not 100% on this, but Steam mods don't do much unless it's a clear and blatant violation of Discussions Rules and Guidelines, as in like something NSFW explicitly/unabashed racism. In most cases I think they only really act on what is "reported" via the report button. (Again I could be wrong)

If it's Publisher chosen mods, they seem to be more proactive/strict depending on the community and who was appointed.

Again, it's not known if they are paid or not unless they come out and say it, either the Publisher or the mods.

I do remember hearing that Steam uses paid mods though, thus why they only respond to "reported" posts.

Hope that helps, some of it could be hogwash though.

[cSg|mc-Hotsauce]

Originally posted by Chaosolous:

...or they can fall back onto Steam's mods to moderate the forum.

I do remember hearing that Steam uses paid mods though, thus why they only respond to "reported" posts.

It is an opt out feature.

And Valve only uses outsourced paid staff.

[Corona Varus]

3 and 4 - It doesn't work on dead hubs.
5 - they can try, but once they contact Steam Support the game developers get punished.
Some of them don't care as long as it makes their game's hub popular.

[Anonymous Helper]

Hubs are moderated by one or combination of
1. Publishers, developers or their own paid staff moderate the hub themselves
2. Publishers/developers appoint people to moderate the hub (either volunteers or outsourced staff)
3. They leave moderation of the Hub to Steam Moderators/Support staff (solely act on reports)

[ShadowShifterMarlith]

I just saw last night a valve staff member or valve mod take
care of a thread. strange enough I could see all of their activities
that they have made.

You know what I saw?

I saw a list of all the threads asking for help,
being closed by that valve mod.

This mod clearly isn't helpful on steam.

I had no idea it was so easy to track their activity here,
I would of thought they would of wanted that kept private.

[cSg|mc-Hotsauce]

Originally posted by ShadowShifterMarlith:

I just saw last night a valve staff member or valve mod take
care of a thread. strange enough I could see all of their activities
that they have made.

You know what I saw?

I saw a list of all the threads asking for help,
being closed by that valve mod.

This mod clearly isn't helpful on steam.

I had no idea it was so easy to track their activity here,
I would of thought they would of wanted that kept private.

All post histories are public, GuRu.