CountCapacollo 2023 年 5 月 2 日 上午 1:59
Need the ability to remove 3rd party links via steam. I hate EA
In a nice catch 22 at the moment. I migrated away from gmail over two years ago right after I stopped playing the First StarWars Jedi: Fallen Order game.

However, upon migrating my accounts I missed my EA account in there which is now connected to the deleted account.

I attempted to contact EA, and after 4 days, and 3 chats they intentionally dropped to duck service, I can't recover the account because some piece of information I have isn't matching up (don't buy games through EA, it's as painful as the epic launcher and the company is awful).

So now I'm stuck. I pre-ordered survivor, but can't play because it redirects me to EA login and challenges the dead account for an email, and I can't unlink the account because I can't access the account via support either.

Terrible, terrible, one way design.
最后由 CountCapacollo 编辑于; 2023 年 5 月 2 日 上午 2:02
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Supafly 2023 年 5 月 2 日 上午 2:30 
As the linking is always done on the other platform, EA, if you can't recover the old account create a new account on EA and link that to Steam. Steam has no knowledge of what account you link to it.
CountCapacollo 2023 年 5 月 2 日 上午 2:47 
引用自 Supafly
As the linking is always done on the other platform, EA, if you can't recover the old account create a new account on EA and link that to Steam. Steam has no knowledge of what account you link to it.

Unfortunately I tried that, EA registers which steam account is linked to it, and once linked you can no longer remove it.


Your accounts can’t be linked because your Steam account xxxxx already linked to your EA Account for *******@gmail.com. An EA Account can only be linked to one Steam account in its lifetime.
最后由 CountCapacollo 编辑于; 2023 年 5 月 2 日 上午 2:54
ShelLuser 2023 年 5 月 2 日 上午 3:02 
引用自 YabaGabaGool
Unfortunately I tried that, EA registers which steam account is linked to it, and once linked you can no longer remove it.
That's not what EA tells me:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/.

Your story also doesn't fully add up. You complain about unlinking but that's not the issue, is it? The real issue seems to be that you don't have access to your EA account; the one where you used your gmail.

And obviously EA isn't going to grant your request to unlink an account if you can't prove that you actually own said account. I mean... that'd be the day: you'd only need to know the e-mail I used in order to disable my Madden sessions? That's not the way it works, thankfully.

It seems though that EA has an answer to this:

https://answers.ea.com/t5/EA-General-Questions/Recover-your-OLD-EA-Account/td-p/7327400

(edit)

You need to check the above thread... EA provides you a way to try and log into your account using the linked service. After that you can sort out your request to unlink stuff or try to actually recover your EA account.
最后由 ShelLuser 编辑于; 2023 年 5 月 2 日 上午 3:06
CountCapacollo 2023 年 5 月 2 日 上午 4:05 
引用自 ShelLuser
引用自 YabaGabaGool
Unfortunately I tried that, EA registers which steam account is linked to it, and once linked you can no longer remove it.
That's not what EA tells me:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/.

Your story also doesn't fully add up. You complain about unlinking but that's not the issue, is it? The real issue seems to be that you don't have access to your EA account; the one where you used your gmail.

And obviously EA isn't going to grant your request to unlink an account if you can't prove that you actually own said account. I mean... that'd be the day: you'd only need to know the e-mail I used in order to disable my Madden sessions? That's not the way it works, thankfully.

It seems though that EA has an answer to this:

https://answers.ea.com/t5/EA-General-Questions/Recover-your-OLD-EA-Account/td-p/7327400

(edit)

You need to check the above thread... EA provides you a way to try and log into your account using the linked service. After that you can sort out your request to unlink stuff or try to actually recover your EA account.

I literally posted you the exact error you get when trying to link another account. Perhaps you shoud learn to read. Ill post it again since your comprehension is piss poor.

Your accounts can’t be linked because your Steam account xxxxx already linked to your EA Account for *******@gmail.com. An EA Account can only be linked to one Steam account in its lifetime.

The EA login proxy will verify your identity by challenging old account even after you put in your username and password, for "reasons". Ironically, I had 2fa on the account and instead of asking for my TOTP code, it's asking for the token they want to send to the dead email. It's a God awful setup.

Also the story doesn't add up? Is there something magical about migrating away from an old email account and deleting it and forgetting one errant account in the hundreds you may have had linked to it?


Also, why is it again that proving ownership doesnt start with the ACTUAL STEAM ACCOUNT? You know, the thing they're trying to ensure you have control of, which surprise surprise, as I'm typing to you, proves that I actually do.

Like it's head on pants ********

Am I going to somehow abscond with EA games on the EA account by removing my steam account? Of course not. If I'm on my steam account, and I own those games on steam, it's pretty obvious I purchased them on steam, ergo, auth/athor is already taken care of.

The only reason why they'd want to stop this is so that they can lock down your account for data sharing, not some actual wonky DRM garbage.

If I want to cleanse my steam account of errant 3rd parties, I should have that choice, and those third parties can then register that I have removed them. It's an api call, it's not something new, and it's not something difficult.

Why are you shilling for EA again? Your response reeks of corporate lickspittle.

I think the scariest thing about your response is how confidently you posted, and that confidence only being matched by how incorrect you actually are. You'd be great in politics.


Also madden sucks bro, get better taste in games. Sports games are literally the bottom tier of horrific went it comes to boring, lifeless, corporate-vampire, gaming design.

Literally just throwing your money at them for garbage.
最后由 CountCapacollo 编辑于; 2023 年 5 月 2 日 上午 4:15
ShelLuser 2023 年 5 月 2 日 上午 4:29 
引用自 YabaGabaGool
I literally posted you the exact error you get when trying to link another account. Perhaps you should learn to read. Ill post it again since your comprehension is piss poor.
Well, now I know for sure something doesn't add up to your story. Sorry for trying to help :P

Anyway, of course you get an error message... first you need to unlink your account, and I just explained how you can do that. Like I said: you don't even need access to your EA account, if you log onto the EA website using Steam you can do just that.

But I get it, it's much easier and more fun to complain about EA than to actually solve the alleged problem. Everyone wants to be a victim these days.
Kargor 2023 年 5 月 2 日 上午 6:14 
I kind of have to agree with the thread starter, though.

I've just logged into my EA account through Steam, which works fine. But, in order to access any "account settings", it then sent a mail to my registered Email... so that cannot be used to change the email registered with the EA account.

I'd say EA support are the ones that need to provide some guidance on how to do this.
CountCapacollo 2023 年 5 月 2 日 上午 11:05 
引用自 ShelLuser
引用自 YabaGabaGool
I literally posted you the exact error you get when trying to link another account. Perhaps you should learn to read. Ill post it again since your comprehension is piss poor.
Well, now I know for sure something doesn't add up to your story. Sorry for trying to help :P

Anyway, of course you get an error message... first you need to unlink your account, and I just explained how you can do that. Like I said: you don't even need access to your EA account, if you log onto the EA website using Steam you can do just that.

But I get it, it's much easier and more fun to complain about EA than to actually solve the alleged problem. Everyone wants to be a victim these days.

No the story adds up, you just ate crow pie for posting like an arrogant turd and wont admit it. Begone, and take your inferior sports games with you.
Wolfpig 2023 年 5 月 2 日 下午 1:00 
When you for some reason has lost Access to your steam account and want to Regain Access to it trough the Support....
you need to give them matching Infos too.

And on older Accounts it can be such unreasonable stuff as a copy of the manual with the Ticket number of the first registered game.
CountCapacollo 2023 年 5 月 2 日 下午 2:14 
Honestly, I'd rather just buy all my games via steam. I can't stand mandatory third party app registration. Literally the worst.
vizthex 2023 年 5 月 17 日 下午 9:12 
Yeah, EA support is really bad. They messed up the username of my account - which I've had since 2015 -and I still don't know how they managed to do it.

I've contacted support like twice, and both times it was a complete waste of time.

Very pedantic reason, sure - but I like my username to be consistent across platforms, and in this case it already was and they just broke it for no reason.
vizthex 2023 年 5 月 17 日 下午 9:13 
引用自 YabaGabaGool
Honestly, I'd rather just buy all my games via steam. I can't stand mandatory third party app registration. Literally the worst.
same af. Hell, EA's own launcher was so bad they scrapped it and are now making a new one, but I don't get why they won't finally kill it off.

nobody likes or uses it, and all their new stuff is put on Steam anyway - so what's the point?
ABOWADEE 2024 年 3 月 16 日 下午 5:02 
I lost access to my EA account and want to unlink it from Steam
cSg|mc-Hotsauce 2024 年 3 月 16 日 下午 5:08 
引用自 ABOWADEE
I lost access to my EA account and want to unlink it from Steam

You do it from EA's end.

:winterbunny2023:
Mayumi Tsukino 2024 年 10 月 23 日 上午 7:25 
honestly ive a similar issue right now.. its quite infuriating.
i have an old email, that has been hard locked by someone trying to hack my account. even when i reset the password it will not let me in the account, so i cant even access the email if i wanted to, support has been useless, but so happens the EA link to steam is on that account, and as i try to get this set up for dragon age, it wont let me unlink without resetting a password to an email i can no longer can access, and the support has been useless so far. i can only imagine how painful it is for the thread owner of this. so while i fume about how the hell ill get to play my games on steam due to ea BS, half of me just wants to purely boycot ea and leave as many reviews about how piss poor they run their ♥♥♥♥
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发帖日期: 2023 年 5 月 2 日 上午 1:59
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