Steam is terrible

[SneekinGeekin]

reporting a scammer and steam does absolutely nothing and just closes request with even responding even after showing screenshots. scammer also reported me and got my account locked and everything but what happened to the scammer prolly nothing at all except got off with something I traded and was supposed to receive payment for and didn't get anything except a false report against me. ♥♥♥♥♥♥♥ pointless steam absolutely no help at all. ps also my fault for falling for it. but steam could do something besides just auto closet request......

[Dr.Shadowds 🐉]

Yeah something wrong with your story about expecting to get payment, if you're doing outside trading Steam can't confirm what you do outside of Steam, so if you're dealing with money between others that something you took huge risk on as that not up to Steam to manage, or to deal with when comes to you doing outside trading.

When you send items, and not getting anything in return, it clearly warns you that you're gifting items. Again anything outside trading is not tied, or included with steam, example someone sending you money like paypal, or etc that has nothing to do with trade, or steam itself hence why it called outside trading, and because you confirm, and admit to confirming the trade to gift items, you cause yourself this problem.


So learn from this mistake, outside trading is a huge risk, and there no safety nets never has been, as steam does not protect those that goes out of their way to do outside trading.

[SneekinGeekin]

I'm not asking for an money or anything. I was asking just for the item to simply be returned that was all.

[Dr.Shadowds 🐉]

Publicado originalmente por Sneekin Geekin:

I'm not asking for an money or anything. I was asking just for the item to simply be returned that was all.

Misread what I said.

Because you were offering to do outside trading, expecting someone to pay you for your items, via payment method outside of Steam this is where your issue, and risk came into play.

Please note Steam does not return items.
https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

[Brian9824]

Publicado originalmente por Sneekin Geekin:

reporting a scammer and steam does absolutely nothing and just closes request with even responding even after showing screenshot

If your support requests are being closed with no response it means your account is compromised and the scammer is closing the tickets and support is not seeing them.

Publicado originalmente por Sneekin Geekin:

scammer also reported me and got my account locked and everything

Your account isn't locked, so what makes you think it is? Sounds like again something the scammer is tricking you into

[Psycho]

account locked. do you mean it got a community ban?

[muckymucks]

Agreed. Valve should get rid of friends list and the forums and be just another launcher. It's a cesspool here.

[rawWwRrr]

Publicado originalmente por muckymucks:

Agreed. Valve should get rid of friends list and the forums and be just another launcher. It's a cesspool here.

how ironic

[Satoru]

OP you need ot realize that the account that 'scammed' you is 99% a hijacked account. Scammers don't want actual accounts to own. They are conduits to scam real money. They don't want to spend actual money on steam accounts to make them non-limited. Its easier to just hijack them and then scam other

Also note that ultimately your greed was the reason why you got scammed. If you trade within the steam ecosystem you cannot get scammed, period. But you got greedy, and went outside the steam trading system. That's on you and no one else

[Icedfate]

". . was supposed to recieve payment". .
and
"i'm not asking for an money or anything"

not sure if anyone else sees the inconsistency in those 2 statements. . .

[Icedfate]

not to be rude, but take this as a learning moment. educate yourself on scams.
first rule is : if something seems too good to be true , i most likely is.

i have only engaged in a trade on steam one time and that was years ago, someone wanted a gift copy of some game i forgot what game it wasand offered me a copy od UnEpic in return and we talked abit and they said check the steam profile.
if the steam profile is not private, look at the comments, if you see lots of comments like "trustworthy trader" you can try taking a calculated risk.

i looked and they had tons of comments. they took a bigger chance on me, because i had zero comments on my,profile.

i sent them their game and they sent me mine and we each left a comment on each other.

this was years ago and i since turned off comments on my profile so you won't see anything if you look now.

doesn't really matter, because steam comments aren't foolproof either. they could have been fake accounts comments.

i never go for that kind of stuff anymore.



like if you see someone claiming to have steam keys for sale and they want the money up front, be super cautious about that as well.

again, if an offer seems too good to be true, it probably is.

[Muppet among Puppets]

Secure your account if tickets get closed without reply.

Scan for malware. https://www.malwarebytes.com/

Check that the email and phone number on the steam account are still yours.

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key https://steamcommunity.com/dev/apikey

[Dr.Shadowds 🐉]

Publicado originalmente por Icedfate:

". . was supposed to recieve payment". .
and
"i'm not asking for an money or anything"

not sure if anyone else sees the inconsistency in those 2 statements. . .

That why I pointed it out, because sound like OP demanding Steam to do something about outside trade that gone wrong.


It possible as well OP account hijacked as well, because of the ban story, so no idea.

[76561199502155650]

the story is irrelevent the real issue is steam allows its users to be the victims of scamming and fraud because they allow trading to take place at all.

steam should not have a trade system they can not protect, because the users can't protect themselves and many are unknowingly fooled and become victims, so it should fall to steam to be responible and to remove trading all together.

its a simple solution, that steam should for all practical reasons want its platform to be secure and safe for its users. with such a high "profitable" declaration and to treat its users so poorly with very little safety nets in place its just not professional.

Since users will always be cheated, robbed, lied to, stolen from, there is no excuse, a sucker is born every minute, but its steam who is refusing to protect its users by allowing trade scammers to exist within the system they have created.

[Dr.Shadowds 🐉]

Publicado originalmente por Unicorn - Rainbow Unit:

the story is irrelevent the real issue is steam allows its users to be the victims of scamming and fraud because they allow trading to take place at all.

If you cause yourself to be the "victim", does not meant it's someone else fault because they couldn't stop you from doing something dumb...

As the saying goes, play stupid games win stupid prizes.
https://steamcommunity.com/sharedfiles/filedetails/?id=3019587864

Publicado originalmente por Unicorn - Rainbow Unit:

steam should not have a trade system they can not protect, because the users can't protect themselves and many are unknowingly fooled and become victims, so it should fall to steam to be responible and to remove trading all together.

its a simple solution, that steam should for all practical reasons want its platform to be secure and safe for its users. with such a high "profitable" declaration and to treat its users so poorly with very little safety nets in place its just not professional.

Since users will always be cheated, robbed, lied to, stolen from, there is no excuse, a sucker is born every minute, but its steam who is refusing to protect its users by allowing trade scammers to exist within the system they have created.

Steam not your babysitter, no one your babysitter on the internet, if you want to make bad irresponsible choices, no one gonna take your side, or pity you.

Even with trading gone, people accounts are still be stolen to try resell, or spin same story to con people to pay them money via other means, and that still happening on discord claiming "you won free discord nitro", and whatever story they're trying to scam you for your account, or your money. So either way you look at it, it's still your responsible to protect your account, and not make irresponsible choices as again no one your babysitter.

[Lilim]

Publicado originalmente por Sneekin Geekin:

...something I traded and was supposed to receive payment for...

What trades should I avoid?

Do not trade for anything that cannot be added into the trade offer itself. The most common examples of these scenarios are the following:

• Trading items/gifts for money outside of the Steam Community market. You cannot add Wallet credit, PayPal, gift cards or any form of money into the trade offer.
  
• Trading items/gifts for CD Keys. You cannot add a CD Key into the trade offer. CD Keys that are offered can be for a different game, fake, used or region restricted.
  
• Trading items/gifts for nothing in return in the first trade and expecting to get an item or gift in a later trade. There is no reason to not trade everything in one trade. You may add unlimited items/gifts to a single trade. A common example of this is using a middleman to facilitate a one sided trade.

Steam Trading - FAQ

Stop using third-party trading sites!