Your account is currently unable to use the Community Market
So I got one of these, and I solved my way through it so I didn't have to wait. But during the process Steam charged me extra money that wasn't toward what I wanted to purchase.

Did I do something wrong? I feel like they shouldn't have charged me for seemingly nothing.

Thanks!
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Showing 1-8 of 8 comments
Thermal Lance Aug 9, 2022 @ 4:16pm 
You should contact support by opening a ticket for this kind of stuff. Nobody handling billing will hang around here.
ShelLuser Aug 9, 2022 @ 5:18pm 
If you haven't made a Steam purchase within the past year then your access to the market gets revoked. Maybe that's what happened here?
Joke Aug 9, 2022 @ 6:09pm 
Could it be that you added a new credit card?
When that happens, Steam will ask you to verify the card. (= make sure it's your credit card)

To do that, steam will add two small transactions to your credit card, and you should then login to your bank, find and write down the two amounts.
Then return to Steam and input the two amounts on the verification page.

Steam will then know that the credit card you use is really yours (because a credit card thief will not have access to your internet bank, and cannot see the two transactions)

The two transactions will be removed from your credit card after a few days.
I had exactly what you mentioned, Joke, excepting the fact that I didn't use a new credit card. I used the one that I had Steam save for my future purchases for convenience reasons.
SLG Aug 9, 2022 @ 7:29pm 
What was the extra charge for? Was it a game, DLC, adding funds to your wallet, etc?
ReBoot Aug 9, 2022 @ 8:48pm 
Was that extra money really charged? Are you absolute tely positively sure it's not the verification holds?
Last edited by ReBoot; Aug 9, 2022 @ 8:48pm
It was a singular cosmetic item for a game. I added the exact amount for it to my Steam wallet due to me not having the funds in my Steam wallet. Steam told me I could not use the market, I looked up a tutorial and bypassed it.

I'm talking about the part where during the process, it sends me two mock payment messages, and I am required to type the amounts given to me into the two sections that ask for it.

Once I reached that part and read what it wanted me to do, I didn't expect it to actually charge me. Apparently that's just the verification hold, or as Joke put it, that the two transactions will be removed after a few days.

I was confused and it seemed sketchy, but I'm fairly certain you all provided me with sufficient information.

Thanks for all of the help.
Satoru Aug 10, 2022 @ 8:15am 
https://help.steampowered.com/en/faqs/view/4985-7118-B4FC-EAEC

If you need some more clarity on how the credit card verification works
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Date Posted: Aug 9, 2022 @ 4:05pm
Posts: 7