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Maybe if you broke the text into a paragraph or two it'd be clearer.....perhaps.
Hijacked not hacked. Hacking requires exploiting weakness in code. That doesn't happen on Steam. Hijacking is the issue and that's when users try logging on using a phishing website that steals their credentials.
All trades are final. You are supposed to check BEFORE you confirm. You confirmed it. Trade complete. Doesn't matter if your account may have been hijacked or not. You CONFIRMED the trade/s.
Easy to fake a hijacking
1. Mask IP
2. do stuff out of character
3. Unmask IP
4. Claim account was hijacked (not hacked.)
5. Then claim the trade occurred while account was compromised using IP as proof
6. Have Valve reverse the duplicate items
Users would buy expensive items repeat steps 1 - 6 trading items to a friend/alt account then get the skin back. Get money from it being sold on the other account and still have the skin.
All trades are final.
But they were. they were wise enough to send YOU and others idiot links because you and others can't look after you accounts and they no it. Steam provides you the tools to keep your account secure. Steams not at fault when you trust random links and give phishing sites your login information.
♥♥♥♥♥ whine cry all you want. It doesn't change the fact YOU ignored basic internet safety. Safety that is as old as the internet. Don't trust random links. Even if you get links from friends, family co workers you should ALWAYS check them BEFORE entering any confidential information.
This is the common PEBKAC situation. https://www.google.com/search?client=firefox-b-d&q=pebkc
EDIT
2FA protects you when you login on something safe. It's nothing more than and extra key. If you give the key away to strangers it's can't protect you.
Consider giving you house keys to a stranger. That stranger then has access to your house. Whose to blame when they steal stuff? The house? No you and the stranger are. And FYI your home insurance would not compensate you because you'd have voided the policy by NOT keeping your home secure.
Another example of ignorance about how security features actually work to protect you.
Because, like you, the owner of those accounts likely used dodgy phishing sites and the hijackers are using other compromised account to scam.
Also consider everyone don't have criminal records BEFORE they've been caught committing a crime. They can however commit crimes and not been caught or for whatever reason chooose to commit a crime, at any age.
You have no proofs. As I pointed out it's easy to fake a hijacking. I could
1. Buy some expensive skins
2. Fake a hijacking
3. Trade with someone that pays me outside of Steam
4. Recover account
5. Demand Valve reverse the trade as I was scammed.
If Valve reversed the trade they'd be assisting me in scamming the other user as I already got paid. Don't bother with the but but but you shouldn't be trading outside steam reasoning as you shouldn't be using phishing websites and should be check trades BEFORE you confirm them .
This isn't about defending Valve and Steam. It's about pointing out YOU screwed up and any other company like insurance companies would VOID your policy and NOT compensate you when YOU are at fault.
Accept YOU screwed up
Learn from YOUR mistakes
Learn other companies will NOT compensate for losses when YOU screw up.
Be grateful it happened on Steam and wasn't something like you bank account with life savings in
That is EXACTLY what you are wanting. Compensation being your items replaced/returned.
Insurance would NOT compensate you if you GAVE your keys to strangers which is what you did.
Look in the mirror and say that to yourself. You want us to kiss your butt and validate your opinion because you fail to accept responsibility for YOUR actions.
Banks != Steam
I brought up banks as another example. Like I did with the house example. Bank accounts, like Steam account can be compromised the same way., The difference being that if you had done the same thing with your bank account the consequences could have been much worse and a bank would not be responsible for compensating you either.
A scam is when a player convinces someone to make a deal (trade, gift or market transaction) under false pretenses. Scams usually involve deception in order to convince a player that they are getting a good or fair deal when in fact they are not.
Ensure that you are trading with the correct person
Scammers often try to impersonate friends and trusted traders. Make sure to review the information in the trade offer to ensure you’re trading with the correct person. It is your responsibility to verify who you are trading with.
Steam provides plenty of information within the trade offer, including how long you’ve been friends, Steam level, how old the account is, and what groups they are moderators of.
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all these are from the Steam Support: Recommended Trading Practices from the link i provide below.
https://help.steampowered.com/en/faqs/view/18A5-167F-C27B-64A0
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What is the difference between a scam and a hijack?
A scam is when a user deceives another user into willingly (at the time) completing a trade, market transaction, or sending a gift. After the trade is completed, the person who was scammed either doesn't receive what was promised, or the items involved are not what was agreed upon.
A hijacking is when an account or a computer is taken over by someone else without the account owner's permission. This is often done with malware or a virus. In some cases the hijacker will convince a user to hand over their login information by providing a fake Steam or a third-party trading site. Hijackers most commonly steal accounts to gain items or games, and sometimes commit fraud. Hijackers often use stolen accounts to commit more hijackings. In these cases, we lock the account until the rightful owner contacts us about the hijacking.
Additional information about hijacked accounts can be found in our Reclaiming a Stolen Steam Account article.
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from Steam Scam FAQ (Confidence Scams and Trade Scams) from the link i'm going to provide below
https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B
Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.
It is your responsibility to secure your Steam account. To quickly make trades or sales on the Market, your account must be protected by a Steam Guard Mobile Authenticator. This ensures that only you are able to remove items from your account. If you can’t enable an Authenticator, Steam will hold the trade or Market sell listing for a period of 15 days so that you’ll have enough time to discover and cancel pending transactions if your account was compromised.
Steam Support does not restore lost items. Items often exchange hands multiple times before a restoration request and this means they cannot be restored without duplicating them or removing them from another innocent user’s inventory. Duplicating items has a negative impact on everyone who trades or uses the Market by lowering the value of items.
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from Steam Item Restoration Policy from the link i provide below.
https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24
Just because we're advising you you're wrong that does not mean we agree or are anything. That's not how reasoning works.
The fact remains YOUR error here is you either bought from a dodgy source or something along those lines. You are also incorrectly assuming Valve are some kidn of police force. They can only do so much, but they CANNOT wipe your backside for you. YOU have obligations to take your own security into your hands too.
And this is not exclusive to Steam by any means. EVERY SINGLE OTHER service out there - bank accounts and so on CLEARLY say "your account security is your own responsibility".
I'm sorry you aren't aware of this but that doesn't change reality.
The weakest link in every security is the human. Considering that you already admitted that you clicked on a link and thusly logged in on a phishing site, you already showed that.
There is nothing Valve/Steam can do in such things. If people are being insecure, whether knowingly or unknowingly, there is simply no stopping that.
Because of the Steam Item restoration policy: https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24
Basically Steam used to restore items, people took advantage of that and Valve stopped doing it.
and
Any separate charges or obligations you incur in your dealings with these third parties are your responsibility. Valve makes no representations or warranties, either express or implied, regarding any third party site. In particular, Valve makes no representation or warranty that any service or subscription offered via third-party vendors will not change or be suspended or terminated.
from Steam Subscriber Agreement from the link i provide below
https://store.steampowered.com/subscriber_agreement
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enjoy.
1- I know the person who stole it from me and reported him in the time it happened. Nothing happened!
2- How it is possible he was with 3 friends global elite? I mean how they stole 3 accounts with such a high rank and steam or valve did nothing about it?!
3- Trade was made on steam and the friend I sent the items sent me proof that his trade was cancelled so it means a third party hacked into steam trading operation and that its their responsibility to secure it.
4- How it is possible that items cannot be tracked? I have the recipe for the product I purchased and the one who scammed me can sell it and earn my money? Or even worse they can duplicate skins or whatever you say?
5- I’m not contacted by steam support yet. Just a bunch of guys replying like a group pro scammers and not how to stop them and act fast toward them.
This means YOU are responsbile for your stuff.
As others have already explained to you, Valve used to as a goodwill gesture restore items, but people abused it,. so they do not.
And again, this is no different to ANYWHERE else where you will not get stuff back if you mess up your security. Banks included.
And you demosntrably DID mess up the security. This is how it works. By all means search these forums for the thousands of other posts and see the evidence.