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No, you witnessed just normal behaviour. It has ALWAYS been thus.
More so him telling you what you've been experiencing if you paid attention to how things worked in the past, and how they work now. He isn't wrong, you've only ever owned a licence to use the software (games in this case) as intended. With physical discs, the only thing you even own is the disc itself, you don't own the software or what is ON the disc. This is why used games are a thing when it comes to physical copies, and is why they are no longer a thing when it comes to the online retail world.
This is also true for ToS, as every ToS is mainly about giving a company the most amount of leg room possible when it comes their products and what they want consumers to do with it. Lots of them are crazy sounding, though there are occasionally some that're more reasonable but all in all they serve the same purpose.
You could research this yourself if you're curious but what you've been told has been pretty spot on.
No, it makes perfect sense. Since idiots would keep complaining about "broken games" because they'd deliberately turned off updates, so they'd keep complaining about stuff that had been fixed ages ago. Deliberately keeping old bugs only leads to more work for customer service guys and no consumer want to pay for unnecessary customer service work.
Excuse me. Steams entire reason for existing is to make money. That is why they keep abandoned games on the store for years despite a plethora of complaints that the devs took off.
I see your point. The old "people can't be trusted to know how to take care of themselves."
I live in America gotta whole generation of people buying into that crap. Generation tox.
Now I dont know what you experienced, but I have never seen steam support go out of their way for something that is a dev issue. Steam's role in all things..provide a digital platform and take 30% flat rate. Everything game related is the developers responsibility. Everything account related, after all thats where their money comes from, is steam support. Maybe some moderation issues but they play the AT&T support game.
For MP games updates are a must and nobody wants to play with bugs, but packing updates within 10 GB of DLC that some are never going to use is just wrong. So say 20 MB of updates but it comes with 10 GB of luggage.
But what is worse is somehow convincing people that this is the right thing to do.
Lets take ARK for example. Over 200 GB because all the DLC's are downloaded to your rig whether you want to spend the extra $150+ or not. The DLC's have patches included that are free. But it is not a separate download when DLC's come out its all lumped together. It is adding a rider to a bill. A very massive rider. The ethical thing to do would be to release the patches separately, like they do normally.Then release the DLC content on its own for those who intend to use it. But when its DLC time..well an elephant comes in the room with current patches.
And somehow people champion this behavior...More like "Get on board man just take your screwing and shut up" " how dare you rattle the cage"
But to be clear I am not against Publisher completely. There is some legalese that needs to be in place for their own protection. It is just a trend in all things really where the Huge megaliths are starting to overstep their bounds. I certainly dont want to hurt the small guys, it is almost always a company like EA. When the EULA is 15 pages I would take notice.
Aye, voting with your wallet is always the best course of action, just wish more people would actually do so but generally things have to get extremely bad first. Here's to hoping though.
Wrong. It wastes space. Space on a SSD is still limited.