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^This. I'd very much would like you to answer this, OP.
Enjoy your copy of BF2042.
No, you cannot expect a refund.
It does not matter in any way whether what game you're playing is in Early Access, Beta, Free Weekend, or Full Release state. Play time starts the moment you click on it.
The 2 hours of playtime limit doesn't mention free or paid, so unless there are other consumer laws in your country, all playtime would count.
It makes zero difference what country they are in.
Once they start the game, the 'consumer laws' you want to think are 'protecting' them go out the window, as they are instantly waived at that moment.
2 hours, 2 weeks, anything else is 'maybe, probably not'.
He / she never actually played the "released" game and suddenly not eligible for a refund because of beta playtime? Nice joke so far.
1. It was through the publisher, not via the steam refund system.
2. It was via a manual (support ticket) refund on steam, in which case questions WOULD be asked, and refunds would be issued on a case by case basis.
Either way, what you claim to have heard is not in line with steams refund policy, thus we have little reason to accept its authenticity.