Reporting game developer for breaking EULA

[Gho4st]

Hello all,
I wanted to know if there is a way to report certain game developer on steam for breaking it's EULA?
To clarify the matter, I have been banned for supposedly using cheats. I have appealed for an unban as I did not agree with the accusation but there is no answer from game's support since 3 weeks.
My patience run off recently so I am trying to find a way to resolve this whole, unpleasent (f2p game in which I have put a decent amount of money) situation to finally get a result.
Thank you for your input

[Ganger]

ReBoot eredeti hozzászólása:

If you want things to change, challenge them on a legal level. Until then, you gotta suck it up, just like millions had before you.

This is it, challenging on a legal level takes time, money and very expensive lawyers and if the developer/publisher is based in the USA then you will most likely go bankrupt before it even gets to trial.

But steam users love using the term 'im suing the devs' on these forums without any substance or truth to what their saying.

[( ( < < <🤖> > > ) )]

classic case of rebellion against consumer grooming...

[crunchyfrog]

ragefifty50 eredeti hozzászólása:

classic case of rebellion against consumer grooming...

No it's a case of rebelling against breaking the rules they agreed to.

In other words, a straight up basic breach of contract conditions. Consumer grooming has absolutely nothing to do with it.

[Gho4st]

Ganger eredeti hozzászólása:

ReBoot eredeti hozzászólása:

If you want things to change, challenge them on a legal level. Until then, you gotta suck it up, just like millions had before you.

This is it, challenging on a legal level takes time, money and very expensive lawyers and if the developer/publisher is based in the USA then you will most likely go bankrupt before it even gets to trial.

But steam users love using the term 'im suing the devs' on these forums without any substance or truth to what their saying.

I am curious where have I used a term of "suing". You clearly know how useless it is, so am I. I asked a question if a steam user, as this is the place where I have acquiered the game from, can involve the steam in unfair decision made by the game developer, that's it. I love when people interpret things and write stories to it.

[Ganger]

Gho4st eredeti hozzászólása:

I am curious where have I used a term of "suing". You clearly know how useless it is, so am I. I asked a question if a steam user, as this is the place where I have acquiered the game from, can involve the steam in unfair decision made by the game developer, that's it. I love when people interpret things and write stories to it.

I never said you used the term suing, Im just stating that over the years many users have used these words.

[Start_Running]

RiO eredeti hozzászólása:

Shogun Blade eredeti hozzászólása:

2) Except when you sign a contract, agreement you clearly state you read it in its entirety so hardly unfair nor a defence.

When's the last time you signed a contract when buying a carton of milk at the supermarket?
Still; there's a contract of sale there.

Now, if you do something like apply for a job, or open a bank account, then yes: you're definitely signing. And if you do something like buying a house, then you can probably enjoy stressing your wrist signing a few dozen individual pages.

But we don't normally do that for regular purchases, which are still contracts of sale.

Because the contract is Implicit. Al purchases are performed under the Country's Law of Contract, and Contract of Sales.

Similar to shrink-wrapped EULAs, you still come across their digital equivalent fairly reguarly. Namely: the variant where a game doesn't reference the existence of additional terms until after purchase; installation; and having launched the game for the first time. The one where it stone-walls you at the title screen with a big fat pop-up that can't be dismissed until you've read the whole thing and ticked the "I accept" box as the only available option.

"I accept" is not the only availablle There is also the Cancel/No/I do not/Quitt/Exit option that's allso there.

And about the Shrinkwrapped EULA... You do know you had the right to ask the retailer for a copy of the Software's EULA. They are required to provide that when asked.

Point here is. OP got caught cheating. They were punished for cheating. That is that. Chances are the OP is quite aware what they did to be flagged as a cheater.

[Tito Shivan]

RiO eredeti hozzászólása:

Similar to shrink-wrapped EULAs, you still come across their digital equivalent fairly reguarly. Namely: the variant where a game doesn't reference the existence of additional terms until after purchase; installation; and having launched the game for the first time. The one where it stone-walls you at the title screen with a big fat pop-up that can't be dismissed until you've read the whole thing and ticked the "I accept" box as the only available option.

Not quite the case for Steam anymore. The game EULAs can be checked in the store page before purchase and even if the user didn't think of checkin (or if there's additional clauses only shown after purchase) they can always close the game as they're presented the 'unexpected' EULA and request a refund of their purchase.

Start_Running eredeti hozzászólása:

Point here is. OP got caught cheating. They were punished for cheating. That is that. Chances are the OP is quite aware what they did to be flagged as a cheater.

The interesting part about cheating infractions is they're often made by a third party (devs outsource ACS solutions quite often instead of building their own) So we're adding an aditional business to the dance.

And AFAIK from experience is ACS companies are quite helpful and try to get things right if they suspect a false positive did happen. No one wants to do business with an anticheat company who bans legit users as no one wants to buy an antivirus that regularly flags clean files and processes.

[Satoru]

Gho4st eredeti hozzászólása:

Ganger eredeti hozzászólása:

This is it, challenging on a legal level takes time, money and very expensive lawyers and if the developer/publisher is based in the USA then you will most likely go bankrupt before it even gets to trial.

But steam users love using the term 'im suing the devs' on these forums without any substance or truth to what their saying.

I am curious where have I used a term of "suing". You clearly know how useless it is, so am I. I asked a question if a steam user, as this is the place where I have acquiered the game from, can involve the steam in unfair decision made by the game developer, that's it. I love when people interpret things and write stories to it.

The only way you are going to 'report a dev for breaking an EULA' is to sue them

You seem to throw words around without understanding what the actual implications of said words are

[KalGimpa]

not sure how civil courts in your country work, but you might be able to subpeona the company for the records that they have to prove you cheated if you sue in small claims court.

doesn't mean that you will win and if you lose you might be required to pay whatever costs the company had to put out to fight you.where i live those can't involve lawyer fees and the like so it might be something you can do. it also does not mean they will have to let you back in the game if you win. all you can sue for here would be the money you put into it if you can prove that they were wrong to boot you in the first place.

[RiO]

Tito Shivan eredeti hozzászólása:

Not quite the case for Steam anymore. The game EULAs can be checked in the store page before purchase and even if the user didn't think of checkin (or if there's additional clauses only shown after purchase) they can always close the game as they're presented the 'unexpected' EULA and request a refund of their purchase.

That's true. Steam improved their situation by leaps and bounds over the years.
Credit where credit is due.

[crunchyfrog]

kalcuey-freehk eredeti hozzászólása:

not sure how civil courts in your country work, but you might be able to subpeona the company for the records that they have to prove you cheated if you sue in small claims court.

doesn't mean that you will win and if you lose you might be required to pay whatever costs the company had to put out to fight you.where i live those can't involve lawyer fees and the like so it might be something you can do. it also does not mean they will have to let you back in the game if you win. all you can sue for here would be the money you put into it if you can prove that they were wrong to boot you in the first place.

Never going to happen though.

Let's be real here, small claims aren;t usuallty for things like this. They're for small amounts of money lost. The amount of work and money needed to pursue a case like this renders it completely pointless, never mind the chances of success.

[KalGimpa]

crunchyfrog eredeti hozzászólása:

kalcuey-freehk eredeti hozzászólása:

not sure how civil courts in your country work, but you might be able to subpeona the company for the records that they have to prove you cheated if you sue in small claims court.

doesn't mean that you will win and if you lose you might be required to pay whatever costs the company had to put out to fight you.where i live those can't involve lawyer fees and the like so it might be something you can do. it also does not mean they will have to let you back in the game if you win. all you can sue for here would be the money you put into it if you can prove that they were wrong to boot you in the first place.

Never going to happen though.

Let's be real here, small claims aren;t usuallty for things like this. They're for small amounts of money lost. The amount of work and money needed to pursue a case like this renders it completely pointless, never mind the chances of success.

while i am 99.99% positive he would lose,and really do not think that he should do it, i bring it up because this is what a woman did to microsoft

https://www.computerworld.com/article/3089071/customer-wins-10k-judgement-from-microsoft-over-unauthorized-windows-10-upgrade.html

differing circimstances, she got that forced upgrade bs and lost work, but she used small claims because you don't have to worry about lawyers and rich companies dragging things out and getting paid large sums in attornies fees. it would also allow the use of the subpeona to collect evidence.

again, not saying that he should, just a possible avenue if he has the time and gumption

not even sure if it is possible where he is from

[crunchyfrog]

kalcuey-freehk eredeti hozzászólása:

crunchyfrog eredeti hozzászólása:

Never going to happen though.

Let's be real here, small claims aren;t usuallty for things like this. They're for small amounts of money lost. The amount of work and money needed to pursue a case like this renders it completely pointless, never mind the chances of success.

while i am 99.99% positive he would lose,and really do not think that he should do it, i bring it up because this is what a woman did to microsoft

https://www.computerworld.com/article/3089071/customer-wins-10k-judgement-from-microsoft-over-unauthorized-windows-10-upgrade.html

differing circimstances, she got that forced upgrade bs and lost work, but she used small claims because you don't have to worry about lawyers and rich companies dragging things out and getting paid large sums in attornies fees. it would also allow the use of the subpeona to collect evidence.

again, not saying that he should, just a possible avenue if he has the time and gumption

not even sure if it is possible where he is from

That's fair enough. I get your point.