should there be a Demo Warning.... 2 hours play now... no future refunds

[( ( < < <🤖> > > ) )]

do all these demo players realise that if they buy these
games they have demo'ed that they wont have the 2
hour return window if they play these demo's over 2 hours now...

or is Steam doing something different.....

[FFL2and3rocks]

A demo and a full game don't share the same playtime.

[cSg|mc-Hotsauce]

Even if an issue arises where the demo is recorded as the full game, creating a manual ticket will help sort things out.

[( ( < < <🤖> > > ) )]

I was sure that someone posted not long ago that a demo a few months
earlier voided the refund down the track...

so a manual ticket may be needed...

interesting...

[Realigo Actual]

this is one of those "support would probably intervene" situations

nevermind

Originally posted by FFL2and3rocks:

A demo and a full game don't share the same playtime.

[Kesac]

There's two different things -- demos, and "free to play" weekends. The former are actually different games in Steam's systems, while the latter are the same game -- and only the latter counts toward the two hours.

[colinNOLA]

Originally posted by ragefifty50:

I was sure that someone posted not long ago that a demo a few months
earlier voided the refund down the track...

so a manual ticket may be needed...

interesting...

I remember a post where the user was upset they couldn't refund a game because they had earlier played it during a free weekend.

[( ( < < <🤖> > > ) )]

free to play v demo... that makes more sense....

so one of them still needs a clear warning
and the other may need a manual support ticket....

thanks people...

[Judgmental Amaterasu]

Originally posted by colinNOLA:

Originally posted by ragefifty50:

I was sure that someone posted not long ago that a demo a few months
earlier voided the refund down the track...

so a manual ticket may be needed...

interesting...

I remember a post where the user was upset they couldn't refund a game because they had earlier played it during a free weekend.

Demos and free 2 play weekends are different. Free 2 play time periods are essentially the game whereas demos are treated as a separate entry

[Muppet among Puppets]

While you could not invalidate refunds for purchases without the purchase happening first.
Based on the logic of the concept.

The purchase is what is meant to be taken the risk from.

Its not about putting a risk on playing something in a free weekend.

[( ( < < <🤖> > > ) )]

Originally posted by Muppet among Puppets:

While you could not invalidate refunds for purchases without the purchase happening first.
Based on the logic of the concept.

The purchase is what is meant to be taken the risk from.

Its not about putting a risk on playing something in a free weekend.

this doesnt read well...

anyways...

my angle was/is creating awareness and avoiding future drama/risk
when you think you are entitled to a refund (whether needed or not)
and what can or cant void that thought for refund availablity..

[Start_Running]

Originally posted by ragefifty50:

I was sure that someone posted not long ago that a demo a few months
earlier voided the refund down the track...

so a manual ticket may be needed...

interesting...

You misremember. Demos are seperate apps as compared to games.
Demos do not increment play time in the actual app.

[( ( < < <🤖> > > ) )]

Originally posted by Start_Running:

Originally posted by ragefifty50:

I was sure that someone posted not long ago that a demo a few months
earlier voided the refund down the track...

so a manual ticket may be needed...

interesting...

You misremember. Demos are seperate apps as compared to games.
Demos do not increment play time in the actual app.

problem solved by post #7

[Muppet among Puppets]

Originally posted by ragefifty50:

Originally posted by Muppet among Puppets:

While you could not invalidate refunds for purchases without the purchase happening first.
Based on the logic of the concept.

The purchase is what is meant to be taken the risk from.

Its not about putting a risk on playing something in a free weekend.

this doesnt read well...

By language?

It actually said, free weekends are not obvious events that should affect your refund for a later purchase. And the refund description does not cover them as well.

[Menzagitat]

Originally posted by Kesac:

There's two different things -- demos, and "free to play" weekends. The former are actually different games in Steam's systems, while the latter are the same game -- and only the latter counts toward the two hours.

Free to play weekends are dangerous too because the game might be in Early Access and by the time you decide to buy it (years later, when is released), you might see lower performance because all the added features. And the game might feel different too. Some updates can even make games worse, especially when developers decide to restart from scratch to change engine or for some other reasons. I know 4 games which did that and I own 3 of them. None had "free to play" weekends though.

[ShelLuser]

Originally posted by ragefifty50:

do all these demo players realise that if they buy these
games they have demo'ed that they wont have the 2
hour return window if they play these demo's over 2 hours now...

I hope you do realize that the refund option was never meant to demo games? In fact, if you refund too many games then Valve could even decide to revoke the refund rights entirely.