Rocket League Refund Not Working

[Hampter]

Hi. I recently bought some ingame credits in Rocket League. I would like a refund because i bought the wrong ones. But when i go to the refund section of Steam, and choose the item i want to refund, Steam says this: "We could not retrieve purchased item information from the game's item server. Please try again later if you would like to see more information about this purchase."

And then i can't get a refund. Does anyone know why this happens?

[Hennix]

you cant refund ingame purchases

[Spawn of Totoro]

https://www.slashgear.com/rocket-league-disappears-from-steam-heres-why-23639537/

Rocket League was removed from Steam last month, so it couldn't have been recently as such transaction should have stopped at the same time.

[Brian9824]

How did you buy the credits? It wasn't from steam, so it was either done in game, which would have gone thru Epic (most likely) or on another site

[Dr.Shadowds 🐉]

Did you pay through Steam system? So I downloaded to take a peek at this for you, can still pay through Steam it will bring up the Steam overlay, and show the Steam page with payment confirming how you want to pay.

Go here, and click on the transaction, you should get options what to do there, you want to do this within 48hours from the date you bought it, and do not use any of the ingame stuff to consume anything.
https://store.steampowered.com/account/history/

[Satoru]

Originally posted by Spawn of Totoro:

https://www.slashgear.com/rocket-league-disappears-from-steam-heres-why-23639537/

Rocket League was removed from Steam last month, so it couldn't have been recently as such transaction should have stopped at the same time.

You can still do in game purchases with RL. You just can’t buy the base game on Steam anymore

[Brian9824]

Originally posted by Satoru:

Originally posted by Spawn of Totoro:

https://www.slashgear.com/rocket-league-disappears-from-steam-heres-why-23639537/

Rocket League was removed from Steam last month, so it couldn't have been recently as such transaction should have stopped at the same time.

You can still do in game purchases with RL. You just can’t buy the base game on Steam anymore

Yeah but the question is since its pulled from steam is that going thru Steam or Epic when you do an in game purchase?

[adz]

i have a RL question. i got it on steam but last time i played it was years ago -- do you need to make a epic games account to play RL via Steam?

[Dr.Shadowds 🐉]

Originally posted by adz:

i have a RL question. i got it on steam but last time i played it was years ago -- do you need to make a epic games account to play RL via Steam?

Yes.

[adz]

Originally posted by Dr.Shadowds 🐉:

Originally posted by adz:

i have a RL question. i got it on steam but last time i played it was years ago -- do you need to make a epic games account to play RL via Steam?

Yes.

thanks! i got a epic account could it be linked?

[Satoru]

Originally posted by adz:

i have a RL question. i got it on steam but last time i played it was years ago -- do you need to make a epic games account to play RL via Steam?

You need to make an epic account

Then you link your steam account to your epic account

https://www.rocketleague.com/activate/

Select steam as your primary platform

Then you play RL through steam

You can then literally never have look at your Epic account again. I’d recommend enabling 2FA on your epic account as epic account are still targeted by spammers and scammers

You’ll get a bunch of bonus items

[Satoru]

Originally posted by brian9824:

Originally posted by Satoru:

You can still do in game purchases with RL. You just can’t buy the base game on Steam anymore

Yeah but the question is since its pulled from steam is that going thru Steam or Epic when you do an in game purchase?

Pulling the game for sale doesnt aleviate the requirement that games must use steam's in-game purchasing mechanism. The game basically pops a steam overlay that takes you to the steam wallet purchase interface to buy anything wihtin Rocket League

There's a reason RL was pulled from steam even though the game is F2P. Steam requires all purchses go through steam if you buy on steam. Games can obviously circumvent this by basically creating their own store and having users bypass this outisde the game. For Elite Dangerous, any account that is linked to steam in any way, requires Frontier to pay steam the 30% cut they would normally get through the steam store regardless of where that purchase is made. RL obviously didn't want this. So they basicaly sucked it up for existing Steam customers but new customers wont be subject to the "steam tax" on purchase.