Feedback on profile reports

[SleepyKitti ❤]

1. Yesterday I reported a profile (who was trying to scam / manipulate me and other users). A few hours later I received a notification from Support:

Thanks for reporting a profile
A profile you reported has been reviewed and action has been taken. Thank you for helping to make the Steam Community a better place.

I think, they were super fast. But how can I know which profile the action was taken against? Which report was investigated? Because they did not provide any link.

2. I tried to check my previous reports here: https://help.steampowered.com/en/accountdata/MyProfileReportsMade

For some reason (which I cannot understand), my last report is not in the list.

Thank you if anyone can help me.

[rawWwRrr]

Support isn't going to provide any more data that what you've received.

[J4MESOX4D]

No more feedback is provided sadly so you're just going to have to trust that your reports will be investigated and the appropriate action taken. It's always best just to report and move on.

[Judgmental Amaterasu]

You're not going to be told anymore than that an action was taken. Realistically we're not even entitled to be told something is done at all.

[BaLuX]

Originally posted by Damp Wizard Sleeve:

You're not going to be told anymore than that an action was taken. Realistically we're not even entitled to be told something is done at all.

Of course, we are not entitled to being informed about how our reports are handled.

However, being notified that action has been taken ensures that the reporting system is working and motivates further reports.

[Gus the Crocodile]

I’d like their report action notifications to be a little more detailed, yeah.

[Mad Scientist]

The only part you have in it is reporting. The generic feedback is to make sure you dont do additional targeting, especially of an account that may be a victim of hijacking. They will not be giving you anymore details other than having taken action.

[crunchyfrog]

You CANNOT and nor should you.

Simple reason is this - data protection laws. It serves no purpose anyway for you to know what happened as that could be ripe for abuse.

There's a mantra here on Steam because it applies to so many situations - report, block, move on with your life.

The point here is that once you've reported them, you've finished. Leave it to those who have the power and evidence to assess it.

[Gus the Crocodile]

Originally posted by crunchyfrog:

You CANNOT and nor should you.

Simple reason is this - data protection laws.

So on Twitter, for example, where the notifications I get back about reports state which account we’re talking about and what part of the code of conduct the account was found to be in breach of… are you saying that’s illegal?

[crunchyfrog]

Originally posted by Gus the Crocodile:

Originally posted by crunchyfrog:

You CANNOT and nor should you.

Simple reason is this - data protection laws.

So on Twitter, for example, where the notifications I get back about reports state which account we’re talking about and what part of the code of conduct the account was found to be in breach of… are you saying that’s illegal?

I'll answer this one time as you're generally ignored by me for your dishonesty.

No that's not the same. It isn't that you can't say ANYTHING. It's just that there are things you CANNOT say and it's far easier for companies to err on the side of caution and say NOTHING rather than play poker faced and tread on eggshell with the law.

I won't respond further.

[Frostbringer]

Originally posted by Gus the Crocodile:

I’d like their report action notifications to be a little more detailed, yeah.

Why?

So someone profile that you found offensive wasn’t found wrong by Steam so you can continue reporting them in the hopes that one of the mods will see your point of view and take action?

That’s both harassment and stalking.
Just report, move on, and let Steam do what may or may not be needed.

[Gus the Crocodile]

Originally posted by crunchyfrog:

Originally posted by Gus the Crocodile:

So on Twitter, for example, where the notifications I get back about reports state which account we’re talking about and what part of the code of conduct the account was found to be in breach of… are you saying that’s illegal?

I'll answer this one time as you're generally ignored by me for your dishonesty.

No that's not the same. It isn't that you can't say ANYTHING. It's just that there are things you CANNOT say and it's far easier for companies to err on the side of caution and say NOTHING rather than play poker faced and tread on eggshell with the law.

I won't respond further.

Bit rich to accuse people of dishonesty when you’re straight up responding “You CANNOT” when you actually apparently know you, uh, can. Personally I’d suggest just not taking such overstated positions in the first place, then you don’t need to do this silly posturing when questioned about it. But that’s the internet debater playbook I guess; always attack, always double down.

Originally posted by Frostbringer:

Originally posted by Gus the Crocodile:

I’d like their report action notifications to be a little more detailed, yeah.

Why?

So someone profile that you found offensive wasn’t found wrong by Steam so you can continue reporting them in the hopes that one of the mods will see your point of view and take action?

That’s both harassment and stalking.
Just report, move on, and let Steam do what may or may not be needed.

If you want to let me answer before you conclude my answer is harassment and stalking, what I would have said is that I would like some means of assessing Valve’s response. It isn’t about haranguing the user I reported, it’s about forming an evidence-based picture of this billion dollar company’s community management.

[Mad Scientist]

Originally posted by Gus the Crocodile:

what I would have said is that I would like some means of assessing Valve’s response. It isn’t about the haranguing the user I reported, it’s about forming an evidence-based picture of this billion dollar company’s community management.

Something was reported, action was taken on the report. That's all you need to know, the wealth of the company has no bearing on the subject. You don't need to "assess Valve's response", it's automatic so they can keep going through the queue and take action(s) where it's needed.

Their mantra is "Report, move on" and to not be concerned with what may or may not happen as a result of a report.

[Gus the Crocodile]

That I don’t “need” to know more, and I don’t “need” to assess Valves actions, are pretty trivial statements. These forums aren’t only for discussing things we need. If people only did things that were “needed” Steam wouldn’t even exist.

[J4MESOX4D]

Originally posted by Mr. Gentlebot:

Originally posted by Gus the Crocodile:

what I would have said is that I would like some means of assessing Valve’s response. It isn’t about the haranguing the user I reported, it’s about forming an evidence-based picture of this billion dollar company’s community management.

Something was reported, action was taken on the report. That's all you need to know, the wealth of the company has no bearing on the subject. You don't need to "assess Valve's response", it's automatic so they can keep going through the queue and take action(s) where it's needed.

Their mantra is "Report, move on" and to not be concerned with what may or may not happen as a result of a report.

Another thing is that if the user doesn't like the action Valve took against the account then they will likely report again, complain to Support or have friends also report. A common reason why some accounts aren't penalised to the full is because they were hijacked at the time so people who reported may feel aggrieved if the suspected account seemingly 'got away with it' even though the actual owner may not have been in control of it at the time and Valve took a one-time lenient stance.

[crunchyfrog]

Originally posted by Gus the Crocodile:

Originally posted by crunchyfrog:

I'll answer this one time as you're generally ignored by me for your dishonesty.

No that's not the same. It isn't that you can't say ANYTHING. It's just that there are things you CANNOT say and it's far easier for companies to err on the side of caution and say NOTHING rather than play poker faced and tread on eggshell with the law.

I won't respond further.

Bit rich to accuse people of dishonesty when you’re straight up responding “You CANNOT” when you actually apparently know you, uh, can. Personally I’d suggest just not taking such overstated positions in the first place, then you don’t need to do this silly posturing when questioned about it. But that’s the internet debater playbook I guess; always attack, always double down.

Originally posted by Frostbringer:

Why?

So someone profile that you found offensive wasn’t found wrong by Steam so you can continue reporting them in the hopes that one of the mods will see your point of view and take action?

That’s both harassment and stalking.
Just report, move on, and let Steam do what may or may not be needed.

If you want to let me answer before you conclude my answer is harassment and stalking, what I would have said is that I would like some means of assessing Valve’s response. It isn’t about haranguing the user I reported, it’s about forming an evidence-based picture of this billion dollar company’s community management.

Can the strawmanning. You knew what I meant, and now you're just trying to wriggle excuses out of it. Maybe I spoke poorly, I'll happily admit to that as always.


But you don't get to wriggle into strawmanning to save face.


My point still stands.