Steam emoticons keep breaking

[Genolla]

Every single day more and more of my massive collection of Steam emoticons are breaking and it's getting extremely frustrating. Some examples are:

Valve, fix your sh!t. Especially when it costs actual money for these emoticons.

(yes I am aware that you can buy emoticons with points but that still costs money because 1. you need to own the game and play it for 2 hours to get the emoticons in exchange for points, and 2. you can only get Steam points by spending money.)

[Envy ⁧⁧ᴼᴰᴬ]

https://i.imgur.com/ujHAM0V.png it seems to matter where you are putting them for them to break, some of the emoji's in my profile are broken and when I open the emoticon menu to put them in they appear broken but if I go to put them on this thread they seem to work

[Genolla]

Yeah that's true. They also appear fine on mobile but who cares about that since Steam is a computer software, not just some mobile app. But yeah, having them in your bio, trying to see them in that image you provided, trying to use them in chat, etc. is all not-working

[nextgengranny]

Escrito originalmente por UAS⭕⃤:

https://i.imgur.com/ujHAM0V.png it seems to matter where you are putting them for them to break, some of the emoji's in my profile are broken and when I open the emoticon menu to put them in they appear broken but if I go to put them on this thread they seem to work :vica::abz1::csgo_headshot:

The only way I can see most of the emojis in this thread right now (on pc) is by mousing over them.

[cSg|mc-Hotsauce]

All working in the mobile app but not the client for me today.

[crunchyfrog]

Escrito originalmente por Genolla:

Escrito originalmente por Crazy Tiger:

That entirely depends whether it's an issue with Valve or with Cloudflare. Also, we don't know whether someone is looking into it. No communication doesn't mean nothing going on.

I can practically guarantee you that after THIS much time has passed, no one is looking into anything.

Terrible logic.

YOu have ZERO information, so you cannot make any sort of claim without evidence.

As already pointed out, it isn't clear it's a Valve problem, and you have no idea what's going on internally anyhow.

Classic argument from personal incredulity fallacy again (I should get commission every time this crops up).

[Genolla]

Escrito originalmente por crunchyfrog:

Escrito originalmente por Genolla:

I can practically guarantee you that after THIS much time has passed, no one is looking into anything.

Terrible logic.

YOu have ZERO information, so you cannot make any sort of claim without evidence.

As already pointed out, it isn't clear it's a Valve problem, and you have no idea what's going on internally anyhow.

Classic argument from personal incredulity fallacy again (I should get commission every time this crops up).

I have zero information? I have been looking this issue up for weeks on Google and I've seen posts about this from the last several years actually, so I clearly have a lot more to go off of than you, who has provided 0 information and 0 evidence to back up your argument.

It's obviously a Valve problem, and I like how you say I have no idea what happens internally when you obviously don't know any more than I do.

Typical idiot tries coming in here with his big words but has no clue what he's talking about.

[crunchyfrog]

Escrito originalmente por Genolla:

Escrito originalmente por crunchyfrog:

Terrible logic.

YOu have ZERO information, so you cannot make any sort of claim without evidence.

As already pointed out, it isn't clear it's a Valve problem, and you have no idea what's going on internally anyhow.

Classic argument from personal incredulity fallacy again (I should get commission every time this crops up).

I have zero information? I have been looking this issue up for weeks on Google and I've seen posts about this from the last several years actually, so I clearly have a lot more to go off of than you, who has provided 0 information and 0 evidence to back up your argument.

It's obviously a Valve problem, and I like how you say I have no idea what happens internally when you obviously don't know any more than I do.

Typical idiot tries coming in here with his big words but has no clue what he's talking about.

Then demonstrate what information you have on what Valve are doing, including their internal procedures and internal discussions.

You can't. You CANNOT evaluate this purely from an outside perspective and make an assesment of what's going on internally. It IS an arguemtn from personal incredulity fallacy. You can NEVER make a valid argument from a fallacy. That's basic logic.

[Genolla]

Escrito originalmente por crunchyfrog:

Escrito originalmente por Genolla:

I have zero information? I have been looking this issue up for weeks on Google and I've seen posts about this from the last several years actually, so I clearly have a lot more to go off of than you, who has provided 0 information and 0 evidence to back up your argument.

It's obviously a Valve problem, and I like how you say I have no idea what happens internally when you obviously don't know any more than I do.

Typical idiot tries coming in here with his big words but has no clue what he's talking about.

Then demonstrate what information you have on what Valve are doing, including their internal procedures and internal discussions.

You can't. You CANNOT evaluate this purely from an outside perspective and make an assesment of what's going on internally. It IS an arguemtn from personal incredulity fallacy. You can NEVER make a valid argument from a fallacy. That's basic logic.

Look you can overthink this as much as you want but in reality it's as simple as this:
Is this a new issue? No.
Has it been reported before? Yes.
Has it been resolved? No.
That's basic logic.

[crunchyfrog]

Escrito originalmente por Genolla:

Escrito originalmente por crunchyfrog:

Then demonstrate what information you have on what Valve are doing, including their internal procedures and internal discussions.

You can't. You CANNOT evaluate this purely from an outside perspective and make an assesment of what's going on internally. It IS an arguemtn from personal incredulity fallacy. You can NEVER make a valid argument from a fallacy. That's basic logic.

Look you can overthink this as much as you want but in reality it's as simple as this:
Is this a new issue? No.
Has it been reported before? Yes.
Has it been resolved? No.
That's basic logic.

No, the logic there can ONLY lead you to this conclusion - that this is an old or recurring issue.

You CANNOT get to this is the SAME issue even, as you have NO demonstration of what's causing it, and yyou can't even begin to get near to your claim that it's Valve being lazy. You can't demonstrate that it's even Valve's fault.

THat's basic logic.

So again, demonstrate how you know this to be the case that it's both Valve's fault and that they're being lazy. No moving of goalposts.

The evidence must fit the claim.

[Jay]

Escrito originalmente por crunchyfrog:

Escrito originalmente por Genolla:

Look you can overthink this as much as you want but in reality it's as simple as this:
Is this a new issue? No.
Has it been reported before? Yes.
Has it been resolved? No.
That's basic logic.

No, the logic there can ONLY lead you to this conclusion - that this is an old or recurring issue.

You CANNOT get to this is the SAME issue even, as you have NO demonstration of what's causing it, and yyou can't even begin to get near to your claim that it's Valve being lazy. You can't demonstrate that it's even Valve's fault.

THat's basic logic.

So again, demonstrate how you know this to be the case that it's both Valve's fault and that they're being lazy. No moving of goalposts.

The evidence must fit the claim.

You are clearly not one of the millions experiencing the error, either because you don't use Steam much, or that you don't use emoticons much. If it is a Steam issue, and Valve own Steam, then how is it not their responsibility to fix it?!

[Crazy Tiger]

Escrito originalmente por Jay:

Escrito originalmente por crunchyfrog:

No, the logic there can ONLY lead you to this conclusion - that this is an old or recurring issue.

You CANNOT get to this is the SAME issue even, as you have NO demonstration of what's causing it, and yyou can't even begin to get near to your claim that it's Valve being lazy. You can't demonstrate that it's even Valve's fault.

THat's basic logic.

So again, demonstrate how you know this to be the case that it's both Valve's fault and that they're being lazy. No moving of goalposts.

The evidence must fit the claim.

You are clearly not one of the millions experiencing the error, either because you don't use Steam much, or that you don't use emoticons much. If it is a Steam issue, and Valve own Steam, then how is it not their responsibility to fix it?!

He does, he reported in other threads also having emoticons not show up and that it slightly changes on a daily basis which show up.

If the issue is with Cloudflare (who hosts the emoticons and such), which seems likely, it's not something Valve can fix themselves. Doesn't mean they're lazy or not on it either.
Whether the issue is linked to older issues is questionable as well. Just because issues have the same symptoms, doesn't mean they have the same cause, for example. The change to Cloudlfare is a recent one and the issues now started after that change (noticable in suddenly screenshots not showing up on store pages and the emoticons doing weird things).

[crunchyfrog]

Escrito originalmente por Jay:

Escrito originalmente por crunchyfrog:

No, the logic there can ONLY lead you to this conclusion - that this is an old or recurring issue.

You CANNOT get to this is the SAME issue even, as you have NO demonstration of what's causing it, and yyou can't even begin to get near to your claim that it's Valve being lazy. You can't demonstrate that it's even Valve's fault.

THat's basic logic.

So again, demonstrate how you know this to be the case that it's both Valve's fault and that they're being lazy. No moving of goalposts.

The evidence must fit the claim.

You are clearly not one of the millions experiencing the error, either because you don't use Steam much, or that you don't use emoticons much. If it is a Steam issue, and Valve own Steam, then how is it not their responsibility to fix it?!

Simple - because you haven't demonstrated it IS their problem.

Steam comes through the internet to your house. It could be ANYTHING along those lines.

And Valve do NOT own the servers either.

You don't get to dodge evidence - so where is your evidence to support your claim that it definitely IS Valve?

And don't try strawmanning me by saying I don't have the problem, not least of which that's poor reasoning, but it's also irrelevant. Whether I get the problem or not (I have had it) doesn't change how it happens. That's not how things work.

So come on, where's your evidence it has to be Valve? Please demonstrate your insider knowledge and explicit details.

[Jay]

Escrito originalmente por crunchyfrog:

Escrito originalmente por Jay:

You are clearly not one of the millions experiencing the error, either because you don't use Steam much, or that you don't use emoticons much. If it is a Steam issue, and Valve own Steam, then how is it not their responsibility to fix it?!

Simple - because you haven't demonstrated it IS their problem.

Steam comes through the internet to your house. It could be ANYTHING along those lines.

And Valve do NOT own the servers either.

You don't get to dodge evidence - so where is your evidence to support your claim that it definitely IS Valve?

And don't try strawmanning me by saying I don't have the problem, not least of which that's poor reasoning, but it's also irrelevant. Whether I get the problem or not (I have had it) doesn't change how it happens. That's not how things work.

So come on, where's your evidence it has to be Valve? Please demonstrate your insider knowledge and explicit details.

You sound angry and want some silly argument about it, how pathetic. Grow up! Get a life! lol

[Genolla]

Escrito originalmente por Jay:

You sound angry and want some silly argument about it, how pathetic. Grow up! Get a life! lol

This is so true lmao

Escrito originalmente por Crazy Tiger:

Escrito originalmente por Jay:

You are clearly not one of the millions experiencing the error, either because you don't use Steam much, or that you don't use emoticons much. If it is a Steam issue, and Valve own Steam, then how is it not their responsibility to fix it?!

He does, he reported in other threads also having emoticons not show up and that it slightly changes on a daily basis which show up.

If the issue is with Cloudflare (who hosts the emoticons and such), which seems likely, it's not something Valve can fix themselves. Doesn't mean they're lazy or not on it either.
Whether the issue is linked to older issues is questionable as well. Just because issues have the same symptoms, doesn't mean they have the same cause, for example. The change to Cloudlfare is a recent one and the issues now started after that change (noticable in suddenly screenshots not showing up on store pages and the emoticons doing weird things).

It's still Valve's problem for not communicating with their partner, Cloudflare. If Valve knows about this (which they do), then why don't they put in the slightest bit of effort WITH Cloudflare to fix this issue that has been happening for years? Sure it could be Cloudflare's fault but it's still just as much Valve's fault. It's so easy to blame other people and try to pass off the responsibility.

[crunchyfrog]

Escrito originalmente por Genolla:

Escrito originalmente por Jay:

You sound angry and want some silly argument about it, how pathetic. Grow up! Get a life! lol

This is so true lmao

Escrito originalmente por Crazy Tiger:

He does, he reported in other threads also having emoticons not show up and that it slightly changes on a daily basis which show up.

If the issue is with Cloudflare (who hosts the emoticons and such), which seems likely, it's not something Valve can fix themselves. Doesn't mean they're lazy or not on it either.
Whether the issue is linked to older issues is questionable as well. Just because issues have the same symptoms, doesn't mean they have the same cause, for example. The change to Cloudlfare is a recent one and the issues now started after that change (noticable in suddenly screenshots not showing up on store pages and the emoticons doing weird things).

It's still Valve's problem for not communicating with their partner, Cloudflare. If Valve knows about this (which they do), then why don't they put in the slightest bit of effort WITH Cloudflare to fix this issue that has been happening for years? Sure it could be Cloudflare's fault but it's still just as much Valve's fault. It's so easy to blame other people and try to pass off the responsibility.

Simple - Valve don't communicate because doing so can help scammers. It's much the same reason other companies don't explain the same thing (banks included) when there's similar issues.

Because ANYTHING, however tiny, you let slip can help scammers find a way in.

I don't agree with the silent treatment, but this is a common modern business tactic.

Oh and Cloudflare are not partners, though I get your point. And again, there's no evidence this is the same issue that's gone on before - similar effeects do not equate to the same problem. It can't be in any case, because Cloudflare have only recently taken up the reins. It was Akamai.

Simple course of action here - NEVER assume you have an answer as there's likely to be good reason behind it all.

And no I'm not arguing for the sake of it. I have one thing I do on these forums that I do as much as possible - stop myths and hearsay and present as many true things as possible.

We had a myth on here several years ago pre- refund policy that some people got round their necks. They mistook "a one off refund" as meaning "you get a get out of jail free card to use once on your account". That was obviously ludicrous because a one off in the strictest legal sense is saying "we're going to do this on this case, but it does NOT mean the same will apply even with the same circumstances in future".

And you know how long and how prevalent that myth was? It went on right up to the current refund policy being introduced. Every single refund thread would have some muppet bringing it up.

And that's why I do this.

Of course I can be wrong, like anyone else - but you only get to show that with EVIDENCE.