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This is merely meant so people don't sue Valve for 5 minutes of downtime or when they get a virus-download link through Steam's chat. It's one of those standard liability wavers in TOSs. You will probably find the very same wording in the terms of Facebook, Spotify, Netflix and your ISP.
Valve is worth well in excess of one billion dollars.
The average cost of having someone killed professionally is $15,000.
Do the maths.
S.x.
Steam would have to get it horrendously wrong to lose this position. Main risks: -
1) Paid mods. I'm not going to repeat what's been said before but paid mods would be damaging for Steam.
2) Owner fatigue. Gabe Newell has more personal wealth than could ever be spent in a lifetime unless you dedicated your life to spending it as fast as possible. He could walk away any time. If Steam fell into the hands of Electronic Arts or Microsoft they could destroy it.
3) Greed. Paid mods would be part of that but stopping downloads of free games where there was no significant in game purchase value could alienate a lot of people. Rental payments to keep your Steam account active. Trying to charge for patches. These sound insane but look at Microsoft - stopping your £80 Office programme from working after 365 days. Market dominance brings market abuse and a new CEO may not be as gamer friendly as Gabe.
4) Catastrophic world events. USA versus North Korea. The Ukraine. China versus the rest of Pacific rim countries over the South China sea. At least half a dozen conflicts in the Middle East. India versus Pakistan. The world has now a large number of conflicts where nuclear war could be a feasible outcome.
In the meantime Steam needs to monitor three figures: -
1) Footfall (daily visitors to Steam)
2) Total sales value in dollars
3) Percentage of total download market occupied by Steam.
Providing these figures keep going up Steam probably should just keep it steady.
To tackle the threat from competition I'd suggest Steam should consider shaving the margin on its take (no more than down to 25% at most) BUT charge publishers for all retail keys activated on Steam save an agreed number of review/ friends and family copies. This will stop competitors undercutting Steam's margins by not having to maintain servers.
Point to note - on a weekend when most of the world got hit by cyber blackmail Steam doesn't appear to have blinked.
Whilst the NSA and CIA (who apparently lost/ gave away the code that did all this - well done guys - another top notch job) have some of the top security people protecting their systems (although compared to the Bilderberg group they're a collander) Steam has probably the most experienced anti hacking people on the planet. Why ?
The USA goes bat poo if anyone breaches their security and people who do are usually dragged fom wherever they are and locked up for twenty years. As a result they don't suffer as many attacks as Steam who literally deal with thousands of hackers and cheats a day. There could be REAL money to be made by Steam by hiving off its anti hacking personnel, investing in it, and selling their services worldwide. Steam would then have the top anti hacking protection available in civil hands and a VERY lucrative income to boot.
S.x.
If you know what I mean.
I'm going to repeat what I've said on several occasions: Paid mods are on Steam right now, and have been for years.
I would think a customer base the size of Steam is worth keeping to milk for profit .
I have already experienced it to small degree. I had a small library of games with StarDock back when they had a games distribution website. Then they sold it, and eventually game stop owned it. They took it down, and I have been trying to get access to my games in that library but they are almost impossible to reach with regards to that issue. When I call them, no one knows what I am talking about. By the way, if anyone else went through this and knows how to get those games from them please let me know.
I'm not too upset about it because the library was small and the games were really old, stuff I stopped playing a long time ago. However, if that same thing happened to my Steam or GOG library, I don't think I woul EVER trust digital distribution again. Not in any significant way.
My purchases would be smaller and fewer, which would not be a bad thing in and of itself.
Steam and their bargains have kind of turned me into a game collecter which is not what I set out to be...but I still would not want to lose my collection.
1,427 games and counting. No kidding bro.
S.x.
But none of this is likely to happen, so it's kind of futile to worry about it.
Ever been around when a company folded? If they filed bankruptcy, they would not be allowed to alter the assets in that way, and the contracts with publishers do not contain a clause to allow for that, either.
Even if Valve went bankrupt, someone would buy the Steam service. It's a valuable asset, as is the customer base. So what would probably happen is a service outage for a period time while everyone frets all over gaming forums and social media, and then things would continue under new ownership.
There'd be no service outage actually in such a situation. The transition would likely be quite seemless.