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ancalimon Apr 30, 2020 @ 6:38am
Age restriction setting not persistent
I always get this warning message:

THIS GAME MAY CONTAIN CONTENT NOT APPROPRIATE FOR ALL AGES,
OR MAY NOT BE APPROPRIATE FOR VIEWING AT WORK.

I am the only one using this Steam account and my I have set my age as 39 but still Steam keeps asking me to confirm my age. It remembers my birth day and birth year and keeps forgetting my birth month.

I'd like to set my birthday and stop seeing this message after that.
Last edited by ancalimon; Apr 30, 2020 @ 6:47am
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Showing 1-15 of 19 comments
Dr.Shadowds 🐉 Apr 30, 2020 @ 6:40am 
Your age not saved on the account.

Also Steam has to do this due to the law.
ancalimon Apr 30, 2020 @ 6:45am 
Originally posted by Dr.Shadowds 🐉:
Your age not saved on the account.

Also Steam has to do this due to the law.

It remembers by birth year and day so there is some saving. Though it does not remember the month for some reason as it keeps resetting to first month.

Also Valve can still abide by this law by asking your age during account creation and saving this info after that. So there is no difference between confirming your age once and confirming your age everyday.

That is why this problem does not exist for other services like Origin, UPlay, Gog, etc.
Last edited by ancalimon; Apr 30, 2020 @ 6:48am
crunchyfrog Apr 30, 2020 @ 6:47am 
Originally posted by ancalimon:
Originally posted by Dr.Shadowds 🐉:
Your age not saved on the account.

Also Steam has to do this due to the law.

It remembers by birth year and day so there is some saving. Though it does not remember the month for some reason as it keeps resetting to first month.

Also Valve can still abide by this law by asking your age during account creation and saving this info after that.

It's often due to how your cookies and such are saved.

So, I'd be checking whatever browser you're using (if its within Steam, it's the Chrome framework), and check your antivirus and any antimalware software too, as they may have automated setup to clear this stuff each session.
B-o-B Apr 30, 2020 @ 6:48am 
It never remembers the month for me. The year is more important.

Maybe something here you can adjust.
https://store.steampowered.com/account/preferences#CommunityContentPreferences
Pocahawtness Apr 30, 2020 @ 6:48am 
Originally posted by ancalimon:
Originally posted by Dr.Shadowds 🐉:
Your age not saved on the account.

Also Steam has to do this due to the law.

It remembers by birth year and day so there is some saving. Though it does not remember the month for some reason as it keeps resetting to first month.

Also Valve can still abide by this law by asking your age during account creation and saving this info after that.

Some governments insist that there is a form of verification at time of viewing/purchase. Being logged on is apparently not good enough for them. Typical government stupidity but there you are. It's not Valves fault. I guess their argument is that a child could log on to an adults account, but really, what child when asked are you older than 18 is going to say no?
Dr.Shadowds 🐉 Apr 30, 2020 @ 6:49am 
Originally posted by ancalimon:
Originally posted by Dr.Shadowds 🐉:
Your age not saved on the account.

Also Steam has to do this due to the law.

It remembers by birth year and day so there is some saving. Though it does not remember the month for some reason as it keeps resetting to first month.

Also Valve can still abide by this law by asking your age during account creation and saving this info after that. So there is no difference between confirming your age once and confirming your age everyday.
Delete your cache, and cookies, then you see an different answer, when you're ask to input your age.

It's ties to your cache, which is on your system, not on Steam server, which why I said it doesn't save your age on account.
ancalimon Apr 30, 2020 @ 6:51am 
Originally posted by 「C❤️A」 Pocahawtness:
Originally posted by ancalimon:

It remembers by birth year and day so there is some saving. Though it does not remember the month for some reason as it keeps resetting to first month.

Also Valve can still abide by this law by asking your age during account creation and saving this info after that.

Some governments insist that there is a form of verification at time of viewing/purchase. Being logged on is apparently not good enough for them. Typical government stupidity but there you are. It's not Valves fault. I guess their argument is that a child could log on to an adults account, but really, what child when asked are you older than 18 is going to say no?

There is no such a law. Also Origin, Gog, Uplay, etc does not have this problem. The only time you have to confirm your age is usually when you decide to buy- install a game.
Last edited by ancalimon; Apr 30, 2020 @ 6:53am
ancalimon Apr 30, 2020 @ 6:52am 
Originally posted by Dr.Shadowds 🐉:
Originally posted by ancalimon:

It remembers by birth year and day so there is some saving. Though it does not remember the month for some reason as it keeps resetting to first month.

Also Valve can still abide by this law by asking your age during account creation and saving this info after that. So there is no difference between confirming your age once and confirming your age everyday.
Delete your cache, and cookies, then you see an different answer, when you're ask to input your age.

It's ties to your cache, which is on your system, not on Steam server, which why I said it doesn't save your age on account.

This does not work.
Brian9824 Apr 30, 2020 @ 9:03am 
Originally posted by ancalimon:
Originally posted by 「C❤️A」 Pocahawtness:

Some governments insist that there is a form of verification at time of viewing/purchase. Being logged on is apparently not good enough for them. Typical government stupidity but there you are. It's not Valves fault. I guess their argument is that a child could log on to an adults account, but really, what child when asked are you older than 18 is going to say no?

There is no such a law. Also Origin, Gog, Uplay, etc does not have this problem. The only time you have to confirm your age is usually when you decide to buy- install a game.

There are laws because often those pages contain nudity and other content that is not allowed to be shown.
Z Apr 30, 2020 @ 10:43am 
I use different PC in my house. It keep asking for that when i try to view some game. It's really irritating.
Last edited by Z; Apr 30, 2020 @ 10:44am
crunchyfrog Apr 30, 2020 @ 2:00pm 
Originally posted by 「C❤️A」 Pocahawtness:
Originally posted by ancalimon:

It remembers by birth year and day so there is some saving. Though it does not remember the month for some reason as it keeps resetting to first month.

Also Valve can still abide by this law by asking your age during account creation and saving this info after that.

Some governments insist that there is a form of verification at time of viewing/purchase. Being logged on is apparently not good enough for them. Typical government stupidity but there you are. It's not Valves fault. I guess their argument is that a child could log on to an adults account, but really, what child when asked are you older than 18 is going to say no?

Small point, but the onus is the other way round.

It's not to PREVENT under age people getting access. It's a disavowal of claim.

In other words, it's set up to remove any potential legal threat on Valve (or anyone else who employs the same thing).

If a kid is honest and enters age correctly, they won't get access. But if they lie, and something happens like they get traumatized or get in trouble, then Valve are blameless.

crunchyfrog Apr 30, 2020 @ 2:01pm 
Originally posted by ancalimon:
Originally posted by 「C❤️A」 Pocahawtness:

Some governments insist that there is a form of verification at time of viewing/purchase. Being logged on is apparently not good enough for them. Typical government stupidity but there you are. It's not Valves fault. I guess their argument is that a child could log on to an adults account, but really, what child when asked are you older than 18 is going to say no?

There is no such a law. Also Origin, Gog, Uplay, etc does not have this problem. The only time you have to confirm your age is usually when you decide to buy- install a game.

Oh but there is.

You're missing one vital thing in your comparisons there - ADULT CONTENT.

None of the other gaming services really have that. And as such, it IS a legal requirement in certain countries.
REAPER357 Oct 29, 2020 @ 8:33pm 
Even with adult content. They only need to ask you once. They don't need to ask you every time. It also says I have in preference to warn about that content and can disable the warning but when you go into preferences it just says show content. Steam has my full birthday, but still asks me every time. Final fantasy XV and games like that shouldn't require this. If they absolutely must ask then just ask year. Or are you over 18 once. Everyone knows how to fake a birthday to gain access to a website. It's not hard to change the year. So it solves nothing. I should be able to set my account to adult and no longer be hassled while surfing my ultra violent gore filled games.
Brian9824 Oct 30, 2020 @ 3:52am 
Originally posted by ANGEL357:
Even with adult content. They only need to ask you once. They don't need to ask you every time. It also says I have in preference to warn about that content and can disable the warning but when you go into preferences it just says show content. Steam has my full birthday, but still asks me every time. Final fantasy XV and games like that shouldn't require this. If they absolutely must ask then just ask year. Or are you over 18 once. Everyone knows how to fake a birthday to gain access to a website. It's not hard to change the year. So it solves nothing. I should be able to set my account to adult and no longer be hassled while surfing my ultra violent gore filled games.

Laws say they can only save your age for that browsing session, because upon a new browsing session someone else can be using the computer.

The age gate isn't about preventing people from accessing adult content, its about protecting Steam in case a minor accesses the content as the minor would have to lie to gain access. It's outside of steam's control to change
Dr.Shadowds 🐉 Oct 30, 2020 @ 4:51am 
Originally posted by ANGEL357:
Even with adult content. They only need to ask you once. They don't need to ask you every time. It also says I have in preference to warn about that content and can disable the warning but when you go into preferences it just says show content. Steam has my full birthday, but still asks me every time. Final fantasy XV and games like that shouldn't require this. If they absolutely must ask then just ask year. Or are you over 18 once. Everyone knows how to fake a birthday to gain access to a website. It's not hard to change the year. So it solves nothing. I should be able to set my account to adult and no longer be hassled while surfing my ultra violent gore filled games.
This is why people in office or whomever pushing bills to pass laws need to review things more closely because often enough they might sometimes overlook things which is very true, and that they may not fully understood their bill which adding problems, or not onto others.

Steam has to do this, because if they don't they can be in some trouble for not following their guidelines, which was kind of the point of following the guidelines to begin with. It doesn't matter if it adult content, but rather anything above rated M, or 17+ rated system need verification, so if any child lie about their age, and if they have a overreacted protective parent / guardian, that's trying to take things too far, it wouldn't be a shock if they try to sue Steam / Valve over this, but they will lose the moment they realize you need to lie about your age for the person browsing session, which was the point of it, not only this protect the company from abuse from any "Karen" (it's a meme thing) that no one can try to use their childern as an exacuse to make profit, nor try to harm them for their own entertainment, or benefits. Yes there are people that will use "children" as an exacuse for anything, even if it was morally right, or wrong.
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Date Posted: Apr 30, 2020 @ 6:38am
Posts: 19