Papa Al Apr 10, 2020 @ 12:36pm
Steam isn't downloading games, stops midway through and says zero bps
Steam has been working fine for me for thye longest time. But recently I've been having some problems. Steam is located on my secondary hard drive, and HDD with 3 Terabytes of space on it. Yesterday, for some reason I got a hankering for the indie game Convoy. So I decideed to download. Should have only taken a little bit, so when I came back after making some dinner, and found it still not installed, I went to my downloading section and it said that there was no downloading, and my speed was at 0 bytes per second. This was strange, as I was watching youtube videos, and they were still running fine. I found a bunch of solutions online and tried them all. Restart my computer, change my firewall settings, turn off windows defender, even though it wasn't on in the first place, and even reinstalling steam, which is a giant pain because it wont detect any of my games either. but thats not the main problem.

Finally having enough of it, I decided to reset both my wireless router as well as the adapter on my computer. Turned out this didn't help either, as I had thought it wouldnt. I decided to defrag my drive, and run checkdisk on my primary drive, and SSD. Those completed last night, and I turned my pc off, thinking for sure that my problems would be over today.

I woke up this morning, hoping to play some fallout New Vegas for my stream, but Steam was having the same issues again as last night. So I decided to do another de-fragmenting on my hard drive and reinstalled steam once more. It hasnt worked, in fact now it hads gotten worse. I know it's not my hard drive or network, as the blizzard installer is updating Warzone right now just fine, and at 1.75 MB/s.

TL;DR: Originally steam would not download games, no matter what download region I chose. I've tried everything these forums have suggest, including reinstalling steam, restarting computer multiple times, and choosing multiple different download servers in different countries.

Including image of problem with it. http://i.picpar.com/wWpe.png
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Showing 1-4 of 4 comments
crunchyfrog Apr 10, 2020 @ 1:43pm 
First thought, it's likely to be the congestion issue everyone else has been reporting as this is how it tends to behave.

All you can do if this is the case, is to try to download at less busy times and change your download region.

By "you've tried download regions", make sure you aren't just choosing regions geographically close to you, as they're going to have just the same issues. Choose somewhere currently asleep and lower in population and you should find something.

If it still stays EXACTLY the same regardless then it could be an issue with Steam's client, so reinstall Steam. If it changes in ANY way, whether to the better or worse, then you're going to have to keep looking for a better download region or time.
Papa Al Apr 10, 2020 @ 4:56pm 
Originally posted by crunchyfrog:
First thought, it's likely to be the congestion issue everyone else has been reporting as this is how it tends to behave.

All you can do if this is the case, is to try to download at less busy times and change your download region.

This is what I thought as well, and I switched from seattle, my closest sevrer, to canadian servers and us servers. this was at 3 Am pst, so they would have just been waking up in New York. I also tired United Arab Emirate server and that didn't work.



Originally posted by crunchyfrog:
If it still stays EXACTLY the same regardless then it could be an issue with Steam's client, so reinstall Steam. If it changes in ANY way, whether to the better or worse, then you're going to have to keep looking for a better download region or time.

I already reinstalled the client once, and that didn't seem to help[, but also made it so I have to get steam to recognize all of my games again. I'm defragging the disk again just in case
inc2000glw Apr 10, 2020 @ 7:03pm 
Think of it like bit torrent . u get pieces of a song or something until it all finished.
crunchyfrog Apr 10, 2020 @ 9:05pm 
If you're defragging the disk drive, I'll mention that good practice is to keep the installation hard drive at no more than 90% capacity, as this CAN affect performance exactly like this.

It doesn't matter if you just have space.

Concerning regions, yes I'm not that surprised you still got issues because you chose well populated areas. It's not an exact science mind as you have to do guesswork. I would think that a place like Saudi Arabia maybe has less servers, so each one might be a bit more crammed.

I assume you're in western America by your comments (or some way westward). Why not try Georgia or Macedonia or something like that?

And lastly, did it change ANYTHING? or was it EXACTLY the same speeds and effect?
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Date Posted: Apr 10, 2020 @ 12:36pm
Posts: 4