Curator problems

[SkullAtlAxis]

Hey everyone
There's something wrong with curator's reviews. Every review I post since a month, more or less, it can't be seen in the game curator's review page ¿you know something about this?

[io]

I noticed that as well. It looks like that the pages with the list of curator reviews for a game have stopped updating (or displaying newly made reviews) since a few days ago.

[Chilled Nomi]

I forgot curators were a thing until now.

[SkullAtlAxis]

Originally posted by スカーレット:

I noticed that as well. It looks like that the pages with the list of curator reviews for a game have stopped updating (or displaying newly made reviews) since a few days ago.

Soooo, we have to wait until it returns to work, doesnt it?
Steam didn't mention anything about this.

[Pigeon Pecking Keyboard]

This curator has been posting for the past 3 days.
https://store.steampowered.com/curator/34633900-1561%27s-Thoughts/

[SkullAtlAxis]

Originally posted by Noble Pigeon of Beanville:

This curator has been posting for the past 3 days.
https://store.steampowered.com/curator/34633900-1561%27s-Thoughts/

I know, thanks for the help Noble.
But this is not the problem. In the curator page it can be seen EVERY review the writers do, but the main problem is that if you go to the game page to the curator's section this review can't be seen since half a month.

So, you can write whatever u want in the your curator's page. Yeah.
But is irrelevant to publish your curator cause users are unable to see ur work.

[Pigeon Pecking Keyboard]

I am not a curator, I am in no way affliated to that curator. Just a regular user.

I brought it up because of the " it can't be seen in the game curator's review page", I thought you meant the group itself. You could subscribe and test it out with this curator whose reviews seems fine.

[Pigeon Pecking Keyboard]

Ok, let's see if I understand you correctly.

As a regular subscriber, I went into the last reviewed game's store page and the curator's review is there.

[Pigeon Pecking Keyboard]

I went through the link on the curator's page. I also went into the game page via a regular search on Steam. It is there for both times.

[SkullAtlAxis]

well I can't be tell for sure, cause I only see spanish curators and you might be seeing the english curators. So we can't see the other point of view.

But as I can tell, I as a spanish curator, since half a month I was writing reviews that appear in the group curator's page BUT not in the game's curator page.

Sorry if Im messy with the explanation. I'm not a usual english speaker XD

[Pigeon Pecking Keyboard]

That's odd indeed. I guess you will have to contact Support via a manual ticket:
Help --Steam Support -- Stean Community --Community Groups & Curators -- Contact Steam Support

[SkullAtlAxis]

Originally posted by Noble Pigeon of Beanville:

That's odd indeed. I guess you will have to contact Support via a manual ticket:
Help --Steam Support -- Stean Community --Community Groups & Curators -- Contact Steam Support

well, as the first user commented (sorry I don't know how to read that xD) is not only me. Curators are experiencing this for a while, I think more or less half a month, so at least is not only an error of mine XD

I was thinking someone would had the answer to this topic and thats why I asked ^^
Thanks Noble for being so polite to answer :D

[crunchyfrog]

Originally posted by SkullAtlAxis:

Originally posted by Noble Pigeon of Beanville:

That's odd indeed. I guess you will have to contact Support via a manual ticket:
Help --Steam Support -- Stean Community --Community Groups & Curators -- Contact Steam Support

well, as the first user commented (sorry I don't know how to read that xD) is not only me. Curators are experiencing this for a while, I think more or less half a month, so at least is not only an error of mine XD

I was thinking someone would had the answer to this topic and thats why I asked ^^
Thanks Noble for being so polite to answer :D

There's a big alarm bell going on for me there when you say it's been happening less than half a month - could this mererly be congestion down to the effects of the coronavirus?

It's quite common for users to not see their own posts when congestion happens. It's been happening for users when they post their items for trade and they check their listing, and it doesn't appear for them. It is there though.

SO I'm wondering if this is the case.

Your best bet is to try and get a friend or accomplice and post something then get them to check if they can see it, not just you. You might want to leave it a few hours after creating it too, especially during less busy times to be sure.

[SkullAtlAxis]

Ok I see where the problem is.
The curator's main lenguage has change into English. No one mentioned that, and my curator main lenguage was spanish. Now the problem is how to change back the main lenguage to its roots, cause I only review in my lenguage.

You know how to do this?
Ive just message steam support to see why this problem happened.