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Like I said - I only really started paying attention recently. I wonder how many hours have been miscounted overall. It's an interesting phenomena as I have been told or "informed" from another thread the counter is only checking runtime of .exe in system.
I hope someone has insight into this.
That is the simple answer; your time is only recorded when you are connected to Steam's servers. If you lose connection, the record of your time played is lost for that session.
That is the result of other discussions on the topic.
To take it a step further; no, there is no plan or intent to fix it, because it is not a "problem" in that it is related to connectivity and systems that go down for maintenance, or because of your own local connection, potentially.
I noticed this because I never turn off my PC and I put it to sleep instead.
If I played game for 10 hours and put PC to sleep without exiting the game, and then wake up PC after 6 hours, Library will show 16 hours played.
But after some time when it fetches playtime data from Steam servers it goes back to 10 hours.
Same happens if you just disconnect/lose internet connection while playing a game.
I feel like there is more to it than just a disconnect from Steam.
Being in game has nothing to do with the client talking to Steam servers. Thats not even a Valve game.
Its very simple: when the client is talking to Steam, hours get counted. When the client does not talk to Steam, no hours for the session are counted.
The best indicator of this, but not the only, is your connection to the Friends network.
Yes I understand how networks work. My point was that I had maintained network connection to play that game, so I wasn't offline at any point. I was in a call for one of the days which is a confirmation that I was in fact connected to Steam servers.
My point here is that there is more to it then just being connected to the servers causing or not causing the runtime reports.
I put in 10 hours of Arma III yesterday and I am back to 486 hours... AGAIN... which means there is more to it than just being offline or online. Those hours are reported and then not counted.
Started at 486 - was all online and Steam never suffered disconnects.
Making it like a match/game never took place once scores, time played and stats are deleted...
I don't know about anyone else in this thread though.
*edit*
Did not read correctly before i replied and saw after what you said about no matches or scores.....