7 Days market hold is ridiculous

[Oatmeal]

I have been using Mobile authenticator for a long time. But after a while it become disturbing to type that code every time i relog-in to steam so i disabled it. Now I wanted to sell some items from inventory on market just to realize I cant do it for 15 freaking days because I dont have authenticator enabled for 7 days.

I contacted steam support saying that I can provide any information is needed to remove that hold and prove that I am the owner of this account however customer service gave middle finger to me and basicly said that they dont give a single damn thing about this. How convenient!

[The Giving One]

Originally posted by Oatmeal:

I have been using Mobile authenticator for a long time. But after a while it become disturbing to type that code every time i relog-in to steam so i disabled it. Now I wanted to sell some items from inventory on market just to realize I cant do it for 15 freaking days because I dont have authenticator enabled for 7 days.

Mobile Authenticator Removed

Removing a Steam Guard Mobile Authenticator reduces your account security. To help protect your items, you will be unable to trade or use the Community Market for 15 days. In the case your account was compromised, this cooldown gives you time to recover your account and reinstate your security without losing your items.

https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932#appremoved

Originally posted by Oatmeal:

I contacted steam support saying that I can provide any information is needed to remove that hold and prove that I am the owner of this account however customer service gave middle finger to me and basicly said that they dont give a single damn thing about this. How convenient!

Yes, because no support was needed. It's working the way it is supposed to work, and this has already been suggested and discussed to death in this forum and others.

Use the forum search and see for yourself. That restriction is not going to change.

Important:

Steam Support cannot modify trading or Community Market restrictions, regardless of the circumstances under which your account became restricted.

https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932

EDIT......................

Also, there is not such thing as a "7 day market hold".

Holds and restrictions are two totally different things, and should not be confused with each other.

Holds last 15 days, 2 days, or one day, depending on the situation.

Restrictions can last 7 days, 15 days, 5 days, etc. Again, depending on the situation.

With holds, you can still use the market and trade.

With restrictions, you cannot even use the market and trade at all. It's important to use the correct terminology when discussing the two, so there is no confusion.

[Oatmeal]

When I removed authenticator that wasnt even a thing. Even so that doesnt justify that fact that locking account for 7 days even if I proof the account is mine, is nonsense. Why do I have to wait for fcking 15 days? Oh right. Its because some down syndromed 15 yo kids got scammed.

Why someone on the earth would agree on this I dont understand. You can easily protect your account just by 3D security method with phone approval which banks use all time. But instead you discussed on 15 days hold and agreed in 2019.


EDIT: There is a 7 day thing you should read it more carefully. Steam requires to have authenticator enabled for 7 days to sell something on market freely. Otherwise it "holds" your sell order for "15 days".

[The Giving One]

Originally posted by Oatmeal:

When I removed authenticator that wasnt even a thing. Even so that doesnt justify that fact that locking account for 7 days even if I proof the account is mine, is nonsense. Why do I have to wait for [REMOVED] 15 days? Oh right. Its because some down syndromed 15 yo kids got scammed.

Why someone on the earth would agree on this I dont understand. You can easily protect your account just by 3D security method with phone approval which banks use all time. But instead you discussed on 15 days hold and agreed in 2019.


EDIT: There is a 7 day thing you should read it more carefully. Steam requires to have authenticator enabled for 7 days to sell something on market freely. Otherwise it "holds" your sell order for "15 days".

1. Your account was not "locked", because yes that is actually a thing.

https://support.steampowered.com/kb_article.php?ref=6416-FHVM-3982

2. What do you mean "it was not even a thing". Yes, removing the Steam Mobile Auth. on your account has always triggered a 15 day restriction. That's always been a thing.

3. The reason you have to wait is clearly explained on the support page that was linked. Thank many users that could not keep their accuont's secure for this feature, and getting their accounts compromised and items taken and crying to Valve about it, when it was their fault in the first place.

Forum search will clearly example that for you, too, as you will see many topics on this and honeslty, people have pretty much moved on moslty. You are a bit late to the party.

4. It has nothing to do with being "scammed". The mobile auth. cannot prevent scams, and that was never it's intention.

5. Feel free to make a suggestion thread in the correct forum (Suggestions/Ideas) on your authenticator idea. Before you do, it's been brought up here before. There have been thousands of posts and many suggestions and ideas on this since back when it was added. So I suggest a forum search before you make that suggestions thread.

[J4MESOX4D]

Originally posted by Oatmeal:

I have been using Mobile authenticator for a long time. But after a while it become disturbing to type that code every time i relog-in to steam so i disabled it

Well that was daft for a variety of reasons.

Sounds like you don't even know why the authenticator exists or what its core function is.

[The Giving One]

Originally posted by Oatmeal:

EDIT: There is a 7 day thing you should read it more carefully. Steam requires to have authenticator enabled for 7 days to sell something on market freely. Otherwise it "holds" your sell order for "15 days".

I have read it more carefully than you have. It's not a HOLD. That's what I was saying.

It's called a restriction. Again, there is no such thing as 7 day holds.

Holds last 15 days (normally), 2 days (transferring to new phone), and 1 day (trading with Steam friend that you have been friends with for a year or more).

No such thing as holds that last 7 days. Please stop calling restrictions as holds. It's incorrect terminology, and causes confusion.

EDIT...................

Trading and Market Restrictions <------------------------ Restrictions

https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932

Mobile Authenticator Added

A Steam Guard Mobile Authenticator provides additional security for your account. Adding an authenticator does not immediately remove existing restrictions. Trades created within the first 7 days of adding the authenticator will still have up to a 15 day trade hold. This allows your items to still be protected and gives you time to recover your account if a malicious actor were to ever add an authenticator to your account.

If your account was already protected by Steam Guard via email, you will have no new restrictions from using trading or the Community Market. If your account was not protected by Steam Guard via email or mobile app, you will be restricted from using trading and the Community Market for 15 days because Steam Guard has been recently enabled.

https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932#appadded

It says "up to" 15 days trade hold because of the exceptions I noted above, as if they are 2 days or 1 day.

The restriction is 7 days. What you get FROM that restriction are 15 day trade holds. They are two completely different things.

[Oatmeal]

Yes terminology might be incorrect here i get it but at the end why would you put anything on market before that 7 day "restriction" ends and have it hold for 15 days when you can just wait for 7 days and sell it imidiately after restriction is gone? I made my point based upon this sense.

Trade or Market Hold
An item hold won't prevent your account from trading or using the Community Market, but it will delay items being transferred to other accounts if you aren't able to protect your account with a Steam Guard Mobile Authenticator.

Trade and market holds protect items if a user's account is compromised. Even if a hijacker manages to access your account, you can prevent them from stealing your items by canceling any transactions that are on hold.

You still didnt tell me the function of this hold thingy. As support mentioned above it is to protect from so called hijackers which is acceptable but then why cant you remove this after I prove it that I am the owner of this account? What is gonna change in 7 days?

You know why valve brought this pile of sheet into our plates? Its because of gambling sites. But as an original owner of this account -by being able to prove credit card, mail, sms, address anything - I suffer greatly and support dont give a sheet about it.

Please give me just a logical reason what behind this, If I prove it I am the owner. Thanks for replies by the ways. At least I can calm myself a little bit by arguing with you.

[The Giving One]

The function is covered in the very quotes of the posts you have made of my comments here, as well as on the support page that was linked itself.

The restriction gives users time to recover the account, in case there was a compromise, and save their items.

They already tried shorter durations for these restrictions, and they proved to not be long enough. So they are what they are now because of those reasons.

There is not really a perfect, 100% guaranteed way to prove what human is behind what keyboard at any time. Valve is more concerned with keeping your account and items secure, so that's one reason that restrictions cannot be bypassed, as also explained on the support page.

[Crito]

It's stupid that you have to wait another 7 days after going through the hassle of setting up the "Mobile Authenticator" - every day I have to wait the value of the items I need to sell are going down and I'm losing money.