hmmmmmm Nov 22, 2018 @ 11:41pm
Steam randomly disconnects
So sometimes steam randomly disconnects for me. When in a game It disconnects me and puts me back into the lobby (CSGO and Unturned I mostly play) and then it gives me the error that my steam friends network is offline and it gives me the button to retry connection. I have to wait a few minutes before it starts working again. My brother is on the exact same wifi as me and he doesn't have the same problem. I'm running steam on a windows 10.

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Showing 1-15 of 16 comments
V5 Nov 26, 2018 @ 6:44am 
My steam does kind of the same thing. It disconnects and reconnects then pulls up my entire friends list again and breaks any party im in. I play rocket league mostly and it will do this, Ill still be in game and it disconnects, breaks the party Im in, itll say I disconnected for anyone I'm playing with but on my screen It still says Im in the party. If it was my internet I would disconnect from the match completely and lag out. It's become more annoying than anything, You found any fixes by chance?
hmmmmmm Nov 27, 2018 @ 7:22pm 
I haven't found any fixes so far, but yeah, it's really annoying.
V5 Nov 27, 2018 @ 8:18pm 
Yeah i uninstalled steam and reinstalled, still does it.
The Giving One Nov 27, 2018 @ 8:24pm 
Originally posted by hmmmmmm:
My brother is on the exact same wifi as me and he doesn't have the same problem. I'm running steam on a windows 10.
That could mean you have problematic software causing the issue on your PC, where your brother does not.

Or, device drivers not supported or out of date, perhaps. Post the model and model number of the computer or motherboard.

Programs Which May Interfere with Steam

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

There is an easy way to test if it is software that is causing it. Boot into safe mode with networking enabled.

If you can use Steam fine there, without being disconnected, then it's surely a software conflict in a normal boot that is causing it, and therefore reinstalling Steam will solve nothing. Steam can be repaired anyway, if there is ever an issue with Steam, without the need to uninstall it anyway.
Red One Dec 29, 2018 @ 8:39am 
I have the same problem and that link the person trying to help sent doesn't list potentially bad programs so I don't know what exactly is causing Steam to disconnect at random intervals. Sometimes it happens randomly, other times it happens when Steam has maintenance, or sometimes it happens when Steam is down. Either way, it's very annoying and I wish it would stop. Before the huge overhaul update, I never had these problems. I think something to do with Steam's new UI is causing Steam to have issues sometimes. Someone should complain to Valve about this. And all the other problems Steam seems to be having.
MEWING bandit.gg Dec 29, 2018 @ 8:40am 
gg
The Giving One Dec 29, 2018 @ 8:41am 
Originally posted by Krieger Sangre:
I have the same problem and that link the person trying to help sent doesn't list potentially bad programs so I don't know what exactly is causing Steam to disconnect at random intervals. Sometimes it happens randomly, other times it happens when Steam has maintenance, or sometimes it happens when Steam is down. Either way, it's very annoying and I wish it would stop. Before the huge overhaul update, I never had these problems. I think something to do with Steam's new UI is causing Steam to have issues sometimes. Someone should complain to Valve about this. And all the other problems Steam seems to be having.
The old page did, but due to just too many possibilities, or that some on that list no longer caused issues maybe, they updated the page :

Old support page :

https://web.archive.org/web/20160602193816/https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
isy.mitchell51 Dec 29, 2018 @ 9:18am 
just happened to me..... what a pain........
Red One Dec 29, 2018 @ 5:41pm 
Weird. I'm using none of those. Discord doesn't mess with Steam, does it? And my antivirus software is 360 Total Security. Does that mess with Steam as well?
The Giving One Dec 29, 2018 @ 5:59pm 
Originally posted by Krieger Sangre:
Weird. I'm using none of those. Discord doesn't mess with Steam, does it? And my antivirus software is 360 Total Security. Does that mess with Steam as well?
It possibly can, yes. Make sure Total Security is leaving Steam alone in real time scanning, as well as games, too.

Check msconfig (Windows Start Menu/Apps) for any background processes that might be related to Total Security also, as those can sometimes remain hidden and running in the background. So depending on the AV you use and its features, these processes, if they are active, can still cause issues, even if the AV itself has the proper settings.

EDIT...................

Discord sould not be an issue. But a safe boot test will also help to confirm that.

There is an easy way to test for software conflicts :

Boot the PC into safe mode with networking. Test Steam there. If it works fine in safe mode with networking, some software conflict surely exists with Steam in a normal boot.

You just have to find it and correct it.

There can be other issues, not just software maybe, that can cause Steam disconnects.

Such and router security/firewalls, the router itself, drivers being out of date/not installed, etc.

Troubleshooting Network Connectivity

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493
Last edited by The Giving One; Dec 29, 2018 @ 6:05pm
Red One Dec 29, 2018 @ 6:32pm 
It might be my Internet. I don't know if you've heard of Spectrum, but they've been having a lot of connectivity issues lately. It might say it's connected on my computer, but it might not be as well. Who knows?
Red One Dec 29, 2018 @ 6:35pm 
Oddly enough, it hasn't disconnected since I closed Discord. Are you sure Discord runs okay with Steam?
The Giving One Dec 29, 2018 @ 6:56pm 
Originally posted by Krieger Sangre:
Oddly enough, it hasn't disconnected since I closed Discord. Are you sure Discord runs okay with Steam?
I have not seen anyone post that Discord is an issue with Steam, but you can use the forum search if you want to maybe look for other cases of that being a possible issue.

I would suggest searching the Help and Tips forum using the search box, though, instead of here, or in addition to here, if you wish.

Discord might consume bandwidth though, and if you have poor internet service, as it seems you did say that above, that might be the reason why you saw improvement by closing Discord.

Make sure to check out the support pages above also, please, especially the one on Steam and troubleshooting connectivity.
Last edited by The Giving One; Dec 29, 2018 @ 6:57pm
Red One Dec 30, 2018 @ 1:11pm 
I don't have poor Internet though. Just crappy service. My Internet speed is 118mbps. Though, I figured out the cause. It's because of the WiFi adapter I have plugged into my computer. I think it's faulty. It came with my computer, so maybe it is. I'll look into getting another one.
Steam client and the web service keep disconnecting even more after christma's sale season and I'm very stressed since I can't tell if I am able to unlock Steam achievements or not when playing. And worst of all this is getting more frequent and much more this year. Is quietly annoying to check the forums,workshop pages if everytime it keep disconnecting me and sometimes popping that green family sharing icon when I have that feature disabled in my account. It makes no sense.
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Date Posted: Nov 22, 2018 @ 11:41pm
Posts: 16