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You ducked the question on moving a naked child to shower with a naked adult.
Steam will have to comply with the local laws wherever its products are sold. Since it prices in pounds it can't claim ignorance of trading with the UK (its third largest market).
S.x.
An interesting aside: the UK and USA have major problems with human trafficking.
Neither of them are even in the top 10 (minus Belarus) for human trafficking on most reporting sites.
Then again, I'm not really following what this has to do with the thread?
Yes well, nations lie about all sorts of things, in order to appear reputable and promote national security. Take any reporting site with a grain of salt. UK and USA public media are heavily influenced by state interests and respective parties. I have lived enough in both nations to be made aware by unconventional means of human trafficking, which doesn't get picked up by major news outlets. Much goes underreported, and unreported.
It's like how everyone thinks Chinese people are very well educated, but all published educational data about China is only sourced from Shanghai, the city of the political elite.
Also it's not uncommon for young children to shower or bathe with their parents.
Why would that even be an issue
Aware of the context of preceding posts, it's given that Gallifrey is refering to pedophilia.
Steam does. Or rather the studios do. Have always done:
Among other changes as more clothes, censoring of sexual stuff, and whatnot.
This is veering off-topic, but in light of others also quoting the terms of service for major digital distribution platforms as if they were law, I want to apply a wee bit of perspective here:
If you happen to live in the UK, then according to the the 2015 Consumer Rights Act, those are flaws that make your digital content no longer fit for purpose, i.e. no longer conform to the original purpose at the time of purchase. As a consumer you can then demand that the seller -- i.e. Steam; not the product's publisher -- brings the product they sold you back into conformity. Initially they can chose to repair or replace it, but eventually you always have a right to have the sale rescinded and obtain a full refund, if they can't or won't do so.
In other words: if a recent patch breaks a game and makes it unplayable -- and the reasons can be many; hardware or OS compatibility problems; random crashes; a logic bug that prevents game progress; etc. -- then UK citizens have recourse.
Also, the EU has been looking at how UK law has lumped in digital content with goods, with regards to fitness for purpose / conformity and is moving to adopt similar stance. It aims to turn digital content into a 'third pillar' next to physical goods and services. It will offer a mix of the protection afforded to consumers for physical goods and services, with some characteristics unique to digital content.
The drafts of the proposed directive are quite interesting and go deep into various topics, including what constitutes a lack of conformity for digital content.
Some of the more prominent things it covers:
I recommend giving it a read if you're interested:
http://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:52015PC0634&from=EN
I will also mention that the case where a publisher changes the characteristics of a game mid-through and it's towards the detriment of the player's enjoyment is also covered by these drafts.
When a contract stipulates for the supply of content over a period of time -- Any period of time; including an indeterminate period as well as ties to forced updates. -- the draft directive requires that the supplier give the consumer an up-front notice of any changes that could negatively affect their experience, and requires that they allow consumers to terminate their contract within a period of no less than 30 days after receipt of the notice.
Furthermore; it even covers the case where a player may simply get tired of a game and wants to get rid of it.
After the first 12 months of a contract for supply over an indeterminate period of time, consumers are also allowed to terminate the contract at any point they desire with no further required reasons.
In both cases consumers will be liable to the supplier only for costs corresponding to the time before the contract was terminated. The basic idea is that consumers may still be able to obtain a partial refund, but the drafts don't really go into specifics on how to compute this when dealing with a single up-front paid-for price vs recurring periodical subscription costs.
That sounds quite much as GOG refund rules. Work it out with the software CS until they acknowledge the software certainly doesn't work.
Further down
Just like warranty laws, you don't automatically get your money back for a failure, but to have your item/game fixed.
Also
Is going to be the developer the one to verify the lack of conformity (Again like GOG does)
In lack of a deeper read it seems no big changes are being brought and this is an armonisation ruling for all EU territories equating digital service warranties to the actual physical ones. Which makes thing closer to how GOG operates than how Steam does.
Not quite. The draft directive defines some - albeit somewhat vague - boundaries there.
A consumer also only has to cooperate with the supplier to the extent of the least invasive technical measures that are available to "identify their digital environment".
They're allowed to ask you for reports that list your hardware; OS version; driver revisions; other running software; etc. And they're allowed to do things like offer you special builds of the game with additional logging or memory-dumping capabilities attached, hoping to isolate the actual underlying problem.
Only in extremely exceptional and duly justified cases do you have to accept something like an employee remoting into your system. They can't do that "on a hunch", they need something concrete to go off of for further investigation.
Under no circumstances do you have to agree to "try to reinstall your system fresh" or other such invasive measures that would affect the overall state of the system. And you definitely don't have to accept shipping over your system physically for analysis.
If within these confines the supplier fails to find anything that would acquit them of their liability, then they are simply liable for the non-conformity.
(It's also debatable whether 'supplier' here refers to the direct supplier, i.e. the seller, or also to those earlier in the transaction chain, such as the publisher or developer. Probably the latter, given the required technical expertise, with the former acting as the middle-man.)
Ofcourse. But also -- just as is the case with conformity of physical goods -- if the supplier cannot or will not bring the content into conformity in an adequate timely manner, the consumer is entitled to terminate the contract.
Overall, it's indeed closer to GOG than Steam. And Sony, who seem to have recently adopted a more Steam-like permissive stance for atleast the EU PSN as well. It's definitely closer than an outright anti-consumer platform like Battle.net which flat out states all sales are final.
As for "Steam losing steam"; yeah, I'm not seeing it. They are experiencing the typical growth pains you can associate with such a huge actively growing userbase, but are otherwise still on-track and doing adequately.
And indeed: Steam's support has improved over time. In part exactly due to a lot of automation freeing hands. Some of the userbase doesn't like that -- probably partially rightly. However, it does in turn allow support to hand-process the non-trivial stuff with more expedience and attention.
Ironically again, many people dislikes GOG refund policy because it 'forces' the user to get through getting his game to work first. (Steam's hand off policy is way more lenient in that regard) Just like it happens with a broken appliance -after the refund period- where the manufacturer first has to be able to try fix it (IF the failure is due to a product defect. That's going to be an interesting debate for software products) and only after being unable to do so you're owed compensation.
Users are getting kind of 'growth pains' too. Steam users have lately seen the store open up to niche markets that many people weren't even aware they were there and are confused at how much money these markets bring in.
For example VN market has always been huge... but it was spread out and out of Steam. Same for some simulation games (Anyone who has known a train model aficionado can understand the outrageously expensive volumen of DLC for games like Train Simulator)
Now Steam users who were mostly on the mainstream (AAA/Indie) side of things are now sharing space with these new scenes that throw crazy money at games they don't really 'get' and are now 'everywhere'
If more and more devs go their own way so they get abigger cut of money it just alienates me more, I don't want 20 diffrent libaries of games
Also Plants vs Zombies is pretty good.
Changes usually take years to happen on Steam, the only exception being the EU laws you’re referring to... and that’s for hundreds of millions of dollars on the line.
The US doesn’t lie or censor about tons of things that decrease their reputable, why would they make an exception for this? School shootings have happened a lot in the last 10 years, why don’t they censor the distribution of that? Doesn’t make them look bad enough?
Discord offers a better chat and group experience
Origin offers better customer service and support
Battlenet has the might behemoth of Blizzard providing good customer support, good prices, good games, legendary games etc
GoG offers no DRM
etc etc
Meanwhile Valve is being taken to court in a new country on the planet every few months, haven't made a game in years, Steam store looks more like a cellphone app store - NO quality control, constant illegal gambling issues - it's an ever growing rap sheet and due to poor management they are too slow to react to or fix these problems and rely on DotA 2 and TF2 to make their money - two games in strong decline when compared to competitors titles (fortnite, pubg)