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What's the condition they have?
As long as the medical bed is set to accept prisoners it should work, if the prisoner has a need to use the medical bed.
I asked to follow me a prisoner in front of a medical bed. The message says "I am bleeding. I need a medical bed", but the prisoner keeps the hands up and doesn't use the medical bed.
EDIT: I reloaded the game and tried one thing. Can you check @aksel_bugbyte if you have to create the prison area in order to allow the prisoner to use the medical bed? I don't mean to set the medical bed inside the prison area. But it seems to me that the prisoner started using the medical bed only after I defined a prisoner area in a totally different part of the ship